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Mercedes-Benz of Ft. Pierce
Ft Pierce, FL
314 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 314 reviews
March 02, 2022
What a dealership SHOULD be! Sales executive George and manager Brian are honest, thoughtful and efficient. They take the extra time to make sure you are not only satisfied but k Sales executive George and manager Brian are honest, thoughtful and efficient. They take the extra time to make sure you are not only satisfied but knowledgeable about all of your options. More
by PaulFL
Employees Worked With
George Strachan, Brian Sattar, Paul Vincent
February 02, 2022
Feb 1, 2022. Needed service work, computer on engine needed replacement. Bill was $1600. Paid bill, computer installed wrong. Car worked on for over 2 hours, done wrong. Couldn't drive 90 miles home. needed replacement. Bill was $1600. Paid bill, computer installed wrong. Car worked on for over 2 hours, done wrong. Couldn't drive 90 miles home. Finally got loaner car, REAL BAD! Service did not know what is going on, couldn't fix problems. Girl loaning me car didn't show me anything about loaner. Couldn't get car started, headlights set on bright, couldn't turn off for 90 miles into traffic. Now am stuck with another 4 hours of driving back to get the car that should have been fixed! If you use this service Department you will be treated like xxxx and the personnel in the department don't give a xxxx. DONT BUY A CAR FROM THIS DEALER!!! More
by mike
Employees Worked With
Patrick Ford
May 08, 2021
Manager, Brian, is the greatest and easiest man in the State of Florida to get along with. Bends over backwards to please the customer to a certain extent. He will do anything and I do mean anything to ma State of Florida to get along with. Bends over backwards to please the customer to a certain extent. He will do anything and I do mean anything to make you leave happy. I was there 8 weeks ago for mechanical problems. Workers left it a little dirty. (Had the car cleaned). Last week took it there for body work (accident). Again, he went out of his way with extras to please the customer. You cannot beat this man. I just wish I had the same to say the same about his help. All inside help are a little lax when it comes to cleaning things. As far as the collision department (2 people) working there. Kenny is a great, great guy. His partner named, Barbara, has to be watched. She exaggerates quite often. And if she was in a cartoon her nose would surely grow with her stories. Again, Mr. Sattar, is one of the greatest. More
by dhollor
Employees Worked With
Kenny - Collision - 5 stars; Barbara - Collision - 1 star
April 27, 2021
I just placed the order for my new car at Ft Pierce Mercedes. Working with David Doll and Michele Goff made the purchase experience easy and quite a pleasure. I knew exactly what I was looking for, so Mercedes. Working with David Doll and Michele Goff made the purchase experience easy and quite a pleasure. I knew exactly what I was looking for, so they addressed any remaining questions I had and they were very considerate of my time. If you're interested in a Mercedes, make sure you contact Michele Goff and she will guide you through the buying process and provide all the information you need. Thank you to the general manager Brian Sattar! More
by MMICHAEL25
Employees Worked With
Michele Goff
December 01, 2020
My experience with Patrick in service as well as the manager Brian was extremely easy and great! Patrick kept me updated every step of the way in regard to my car. manager Brian was extremely easy and great! Patrick kept me updated every step of the way in regard to my car. More
by Ashley S.
Employees Worked With
Patrick Ford, Brian Sattar
October 28, 2020
I have already raved about the dealership and Michelle Goff, our salesperson - everyone there is terrific! I’ve had my car a year now and love it! I live in Palm Beach Gardens about an hour away so they Goff, our salesperson - everyone there is terrific! I’ve had my car a year now and love it! I live in Palm Beach Gardens about an hour away so they picked it up to do the resistall coating. I so appreciate this service and want to compliment Darren, who did the pick up and delivery. He worked with my schedule and did everything as promised. This dealership pays attention to details and does not forget you after the sale is made! I recommend them to everyone! More
by LindaC
Employees Worked With
Michele Goff
August 21, 2020
I have bought many cars from dealers all over the country. My experience with MB of Ft. Pierce is a 11/10. Barry Paddington was my salesman. My deal was made entirely over the phone and via texts of country. My experience with MB of Ft. Pierce is a 11/10. Barry Paddington was my salesman. My deal was made entirely over the phone and via texts of pictures. I bought a car and traded in another vehicle. Barry was knowledgeable, friendly, prompt and super eager to please. He personally delivered my car 100 miles away. All the paperwork was sent to me ahead of time and all I had to do was sign. Barry then spent about an hour in a half teaching my wife how to use all of the new toys in her E400 Convertible. Russell Hood the sales manager was nice and easy to deal with. David Doll the finance manager had everything executed perfectly. He was not pushy when offering the different available service packages. This is a smaller dealership who apparently specializes in good old-fashion quality customer service. They gave me fair pricing on both my buy and on my trade. I will ABSOLUTELY be a return customer when I am in the market for another Mercedes. Thank you Barry for one of the easiest and most enjoyable car purchases that I have made. More
by Paul
Employees Worked With
Russell Hood, Barry Paddington, David Doan
August 12, 2020
Worst experience that I’ve ever had with a service department at a dealership ever. Not only did I wait four hours for them to check for a recall and do a ($200) computer diagnosis of an error message department at a dealership ever. Not only did I wait four hours for them to check for a recall and do a ($200) computer diagnosis of an error message on my dashboard, they were shady about reporting the results of that diagnosis that I paid for! They hounded me about buying new tires and a brake job the entire time that I was there, while not attending to the very important items that I brought the car in for in the first place! Furthermore, the service liaison technician, Patrick Ford, is an extremely rude human being - a real displeasure to work with. I tried post-device visit to get more information in the computer diagnosis that I paid $200+ for...simply an itemised work proposal but that was either too difficult for Patrick or he’s got some kind of shady, ulterior motives for for not providing me any details (other than “that’ll be $1,300+ to repair). Thinking about taking your vehicle to Coggin Mercedes of Fort a Pierce? Earring Will Robinson - stay far, far away! I’m taking my car to Palm Beach from here on out! More
by Edd
Employees Worked With
Patrick Ford
April 06, 2020
* Trustworthy* Quick and clear communication by email * Trustworthy * Quick and clear communication by email and in-person * No games * Final price was exactly as negotiated (no last-minute surprises) * Trustworthy * Quick and clear communication by email and in-person * No games * Final price was exactly as negotiated (no last-minute surprises) * Professional and polite * Attentive to customer's needs * Speed and ease of service throughout the entire buying process, the best deal possible, stress-free. More
by Andrea.G
Employees Worked With
Michele Goff, Brian Sattar
