Mercedes-Benz of Ft. Pierce

It has been a most pleasent experience doing business with this dealership. I am very much reminded of dealer service many years ago when the customer was treated so well. I have owned at least fiv with this dealership. I am very much reminded of dealer service many years ago when the customer was treated so well. I have owned at least five Mercedes automobiles and no dealer/people have come close in attitude, courtesy and customer sevice. Thank you. More

I found a used 2008 CLK on a website. Since we live 100 miles from the dealership we called Ryan to find out about the car, he was great and offered to take it off the market until we arrived the next morn miles from the dealership we called Ryan to find out about the car, he was great and offered to take it off the market until we arrived the next morning for an inspection. When we arrived the car was in perfect condition. What really impressed us was when we were offered a demo ride, all of the other salesmen assisted Ryan in moving the car from the showroom. It's so nice to see salesmen working as a team! The price negotiations went well with Dan stepping in to close the deal to our satisfaction. Jim took over on the financing and he was fair, non-pushy and professional. The car was taken to service to be inspected again, decals removed, etc. When they brought it around it was in perfect and ready to go. I thought my first stop would be to a gas station but they even filled the gas tank. This is my first experience with Coggin and Mercedes but I was highly impressed and definately recommend Ryan, Dan and Jim as good guys to deal with. What a pleasant experience. More

Ihave bought. 2 mercedes from this dealership and have found them to be very he'll pful professional and courtious. Theyhave always addressed my needs with my best interests in mind. I would highly recom found them to be very he'll pful professional and courtious. Theyhave always addressed my needs with my best interests in mind. I would highly recommend this dealership for any service work or to purchase a new or used vehiicle. Waiting area Is comfartable and clean coffee and refreshments always available as well as wifi connections. Emil andx his staff far exceeded my expectations have made me a loyal customer who will certainly recommend them to freinds and acqaintances. More

I brought my car, (SL500), in for service and tire balance. The car was in great shape and the tire balance was only slighly off. A minor vibration at highway speed. Here is where I made my mistake: A balance. The car was in great shape and the tire balance was only slighly off. A minor vibration at highway speed. Here is where I made my mistake: After the service, I had the car delivered, which I though was a very nice feature. However I had spent over $2600 on various services, some of which were probably not really necessary, but that's another story. I was leaving on a 150 mile trip the following day. Once I was on the highway, the vibrations from the tires was 1000% worse than when I brought the car in. All I could say was the vibration could rattle your teeth out. I called Bob Landrigan the service rep from my cell and told him my problem. All he could say was how great their service tech was and how 2 different reps drove the car and it was fine. Later on I found out they drove it on the street right outside the dealership at maybe 45 MPH where it was fine. They never tested it at highway speed. I brought the car back after the trip to give them another chance. They said I needed new tires. (The tires were new and had perhaps 500 miles on them.) The car still wasn't right,and I was done with their "we're perfect attitude" so I brought it to a Tire Kingdom. When the manager looked at the wheels, he immediately said "who balanced these tires?" with a very confused look on his face. When I told him Mercedes Benz, he couldn't believe it. Apparently there were tire weights in various places all over the rim in huge amounts. After Tire Kingdom did their balancing, I spoke with the tech who did the work. He also asked me who balanced the tires because they were all done so badly and incorectly. He was also amazed at the way it had been done by Fort Pierce Mercedes Benz. Tire Kingdom fixed the problem and it is now as it should be... smooth at highway speed. Bottom line is that the car drives 100% now and I will NEVER go back to Fort Pierce Mercedes Benz. I think they were trying to get a tire purchase out of me and their tire tech does not know his job. Not impressed at all and they could care less. Needless to say,I'll never deal with Fort Pierce Mercedes Benz and I'll bet I never get one of those little cards that askes for a rating in the mail. More

We have been Mercedes-Benz service customers of Mercedes-Benz of Fort Pierce (Coggin)for over ten years. We have enjoyed the excellent, efficient, prompt, reliable and effective service and advice Mercedes-Benz of Fort Pierce (Coggin)for over ten years. We have enjoyed the excellent, efficient, prompt, reliable and effective service and advice we have received from notably Bob Landrigan, our service manager. Our confidence in Mercedez-Benz of Fort Pierce was so high that when it became time to purchase another car, we tunred immediately to Coggin. We first met Dawn Walker-Brown at the PGA Patriots Day Golf Tournament where Dawn was representing Mercedes-Benz of Fort Pierce as a corporate sponsor of the event. She introduced herself, we chatted briefly, she gave us her business card and invited us to give her a call. We did so. Thoughout the buying process, Dawn was professional,courteous, thorough, efficient, patient, informative, pleasant, polite and effective. She provided excellent service and it was a delight to work with her. She smoothed out all of the usual stress and anxiety surrounding the purchase of a new automobile. We could not have been more pleased with her service and attentiveness. Dawn introduced us to the General Manager, Jerry Clark and we worked with Business Manager, Daphne, to complete out paperwork. Everything went amazingly well and everyone with whom we had contact was pleasant, professional and efficient. Thanks to Dawn, we have added another satisfying experience with Mercedes-Benz of Fort Pierce. We have also been very well served by the Valet Manager, Terry Wilson, who has provided us prompt and excellent service whenever we have needed to call upon him. We are very satisfied customers of Mercedes-Benz of Fort Pierce (Coggin). More

Went to look for a Mercedes Benz E320 Bluetech (diesel) for a better and far more comfortable ride than my previous 2004 Toyota Prius. What a difference in ride, made my Prius feel like a crack rental. for a better and far more comfortable ride than my previous 2004 Toyota Prius. What a difference in ride, made my Prius feel like a crack rental. My sales person Dawn was very helpful and patient with my questions and concerns. I purchased the E320 and to date, I'm very pleased with the fuel economy getting as high as 42 mpg average, driving the entire length of the Florida Keys. At a later date I returned to check out some other vehicles, Dawn allowed me to test ride a minimum of 6 other vehicles taking the time with me and once again answering my questions and concerns. The service department has been friendly and answered question I had about my new purchase. To date I haven't put enough mileage on my car for service, this will change in a few months. Also The dealership went out of their way to get me an updated and latest GPS disc to replace the older one that was accidently installed prior to my purchase at no additional charge. To me that shows a great attitude towards "good will". This won't be forgotten by this customer. More

I HAVE PURCHASED AND SERVICE MY VEHICLES @ MB OF FT PIERCE SINCE 1999 HAVE PURCHASED 3 VEHICLES TO DATE AND CONTINUE TO GET ALL MY SERVICE NEEDS PERFORMED BY THEIR SERVICE DEPARTMENT, CHRIS KAFKA MY A PIERCE SINCE 1999 HAVE PURCHASED 3 VEHICLES TO DATE AND CONTINUE TO GET ALL MY SERVICE NEEDS PERFORMED BY THEIR SERVICE DEPARTMENT, CHRIS KAFKA MY ADVISOR IS SPECTACULAR AT WHAT HE DOES AND THE ENTIRE STAFF SALES AND SERVICE COULDN'T BE BETTER More

I have finally had it with Coggin Mercedes Benz in Fort Pierce FL. After my last visit to the dealer to repair items they broke on the previous visit to there dealership. (Broke the Dashboard and cluste Pierce FL. After my last visit to the dealer to repair items they broke on the previous visit to there dealership. (Broke the Dashboard and cluster this time) I reviewed my entire service history of my car with them and found a disturbing pattern. On every visit to the shop they have broken or damaged some part of my car or trim parts falling off in the service drive when picking up the car, Cut on center console, no headlights after bad coding a few times, broken ashtray, seat back, shifter bezel, hand brake lever cover and the list goes on and on. Its about 2 inch this service record. Every service visit required a return trip to fix something else that they removed, reprogrammed or touched. Was kind of forced into returning to the same dealer, most dealers will not fix other dealers **** ups. This went on even after having a meeting with Todd Seth (Coggin VP) and The service manager. You would think that after that when I picked up my SLK55 and opened the passenger door for my wife in the service isle that it would open, but no such luck. The sills were not installed correctly on either side and there were a few inches of leaves in my trunk. It seems that every service visit lead to more broken broken parts And after careful review of all service records it seems that they charged all work to Mercedes Benz under warranty. now my car has been flagged as a #8 (what ever that means. found out that by going to a dealership not owned by the same company). It seem that when I bring my car to the shop it needs to be inspected by a MB warranty rep. (do you think that will kill the resale value?) because of the extensive warranty service history. I even checked around with a test trade-in for a new car only to find that once they put my vin into the computer they either do not want it or offer my mid 30's for it (very hard hit for a 06 that listed for 71k) Most issues (broken interior parts) started after they install the Ipod and has not ended. The 3 issues that the car actually has have ever been fixed in over 15 trips to the dealer and over 30++ shop days More

I have finally had it with Coggin Mercedes Benz in Fort Pierce FL. After my last visit to the dealer to repair items they broke on the previous visit to there dealership. (Broke the Dashboard and cluste Pierce FL. After my last visit to the dealer to repair items they broke on the previous visit to there dealership. (Broke the Dashboard and cluster this time) I reviewed my entire service history of my car with them and found a disturbing pattern. On every visit to the shop they have broken or damaged some part of my car or trim parts falling off in the service drive when picking up the car, Cut on center console, no headlights after bad coding a few times, broken ashtray, seat back, shifter bezel, hand brake lever cover and the list goes on and on. Its about 2 inch this service record. Every service visit required a return trip to fix something else that they removed, reprogrammed or touched. Was kind of forced into returning to the same dealer, most dealers will not fix other dealers **** ups. This went on even after having a meeting with Todd Seth (Coggin VP) and The service manager. You would think that after that when I picked up my SLK55 and opened the passenger door for my wife in the service isle that it would open, but no such luck. The sills were not installed correctly on either side and there were a few inches of leaves in my trunk. It seems that every service visit lead to more broken broken parts And after careful review of all service records it seems that they charged all work to Mercedes Benz under warranty. now my car has been flagged as a #8 (what ever that means. found out that by going to a dealership not owned by the same company). It seem that when I bring my car to the shop it needs to be inspected by a MB warranty rep. (do you think that will kill the resale value?) because of the extensive warranty service history. I even checked around with a test trade-in for a new car only to find that once they put my vin into the computer they either do not want it or offer my mid 30's for it (very hard hit for a 06 that listed for 71k) Most issues (broken interior parts) started after they install the Ipod and has not ended. The 3 issues that the car actually has have ever been fixed in over 15 trips to the dealer and over 30++ shop days I have the proof, and I also have copies of the customer work order with the original complaints, my copy from when I dropped off car stated console damaged after Ipod install from a pry bar that gouged it, Work order when I picked up the car stated that customer complained that the console would not open, they found bad latch. Ashtray broken, states found that it was non functional when servicing car, in reality they had the command out. I know it worked because when I dropped it off I took the lighter element out of it when I took the radar detector from the car, this is the same visit that they broke my dashboard and cluster. the door sills were not attached and I had the service manager go for a test drive before I left and noted the loud rattle comming from behind the cluster and that it was not there when I dropped the car off More

Went to pick up wifes car after painting. Drove 20 miles go get there. After looking at paint found blmishes in it. Of course they could not see it at first. Got all kinds of attitude from the paint shop go get there. After looking at paint found blmishes in it. Of course they could not see it at first. Got all kinds of attitude from the paint shop manager and workers. I don't know why people lie but they do. Anyway will pick car up in an hour. Not looking forward to it. Will see how it looks. This is about the body shop only ! Well, It looks like something happened while I was gone (forgot to say my wife called and talked to the General Manager so they gave me a car to drive so I could go back to work instead of waiting). When I got back later everything was different. So I raised their points some. Still does not excuse how I was treated the first time But it helped. Still have overspray on the Z3. More