Mercedes-Benz of Gainesville

Last minute service woes I am a snowbird,and was unsure of my air conditioning woes. Talked to service rep Mike P. And he suggested I drop it by. He knew I was leaving in a fe I am a snowbird,and was unsure of my air conditioning woes. Talked to service rep Mike P. And he suggested I drop it by. He knew I was leaving in a few days and fit me in and was more than helpfull. I will return to this dealership if I ever need a car or service. More

Gainesville MB won my Business I shopped for over two months for a new vehicle and was looking at 6 different brands. When I contacted MB of Gainesville and spoke with Larry Nero h I shopped for over two months for a new vehicle and was looking at 6 different brands. When I contacted MB of Gainesville and spoke with Larry Nero he was a gentleman and was nothing but professional to deal with. He gave me a grate price and we moved forward. He had the perfect car for me and within a matter of a few calls and emails we came to an agreement and the deal was done. I took my family to the dealership and my three sons and my wife and I had a great day at the Gainesville store and made a great new friend in Larry! I will send my friends there and will do any future business with Larry from now on! Thank You Gainesville MB and Larry Nero! Sincerely, Philip J DeVita and family! More

Such an amazing and stress free experience!!! If you have ever visited a car dealership, you probably know how nerve racking the experience could be. Well, not in this case... A few hours spent If you have ever visited a car dealership, you probably know how nerve racking the experience could be. Well, not in this case... A few hours spent at Mercedes-Benz of Gainesville had changed my entire attitude towards such businesses from negative to POSITIVE. The place itself is very neat, the staff is polite and friendly. My fiancé and I were treated like royalty the entire time we were there and even after we had finished our business. MATTHEW SLOAN was the one who made our visit such a pleasant and stress-free experience. He was very honest and helpful. He did everything in his ability to provide us with as much information as we needed and make us feel comfortable with our decisions. I remember coming in puzzled and anxious but leaving completely relieved and excited. I am absolutely happy with my purchase and will recommend MB to anyone who wants the BEST treatment and GREAT outcome. Irina S. More

Purchesed a Preowned Mercedes Curt Curtis. Curt made the experience very easy with his knowledge of the product and speedy execution of the paperwork. I very little contact with other members o Curt made the experience very easy with his knowledge of the product and speedy execution of the paperwork. I very little contact with other members of the staff but was pleased with their professionalism. I would most likely return to this dealership in the future for sales and service. More

Our experience was excellent at this dealership. The staff was very helpful and very knowledgeable on the vehicles they sell. Larry made us feel like we were valued customers.. staff was very helpful and very knowledgeable on the vehicles they sell. Larry made us feel like we were valued customers.. More

Through an excellent Mercedes Benz website of Certified Preowned I was able to locate 2 vehicles at MB Gainesville through Ken Davis. He answered all of my questions about 2 vehicles and the CPO program Preowned I was able to locate 2 vehicles at MB Gainesville through Ken Davis. He answered all of my questions about 2 vehicles and the CPO program, warranty and MBz Financial Services Financing. I was approved on line and he transferred the file to his counterpart Nicole _________ in finance. Upon my arrival both vehicles were ready for my inspection and we drove my 1st chioice, which I later that day purchased. Nicole was most efficient and a pleasure to deal with. A nine year employee there. Ken led me directly to the Interstate, called me enroute and answered a few questions I had the next day. The dealership was elegant and very comfortable. The variety of new Mercedes models there is intriguing and makes ones visit a pleasure. Thank You, William Owen Young More

Erik was very pleasant to work with. He's very informative and I felt very comfortable in his presence. Each time I emailed or called, I received a very quick response. If ever I am in the marke informative and I felt very comfortable in his presence. Each time I emailed or called, I received a very quick response. If ever I am in the market for a new or used vehicle, I would go back to Mercedes of Gainesville in a heartbeat to work with him. Rachel made the financing of my vehicle easy. Although she was not able to meet the great rate I received from my credit union, she was all smiles and all help. It was a breeze. More

Each visit to the Mercedes Benz dealership of Gainesville has always been a great experience. The staffs focus on providing excellent customer service as well as vehicular service is excellent. They're alwa has always been a great experience. The staffs focus on providing excellent customer service as well as vehicular service is excellent. They're always professional, courteous, and extremely knowledgeable. They've raised the bar so high, that it would be difficult for any other dealership to be comparable. For these reasons, the customer base will always come to the Mercedes Benz of Gainesville for service. More

I began my search for a "good" used sedan through online marketing & auto information sites. I was looking for a used auto from years 2007 - 2011. My searches over time brought me to the Mer through online marketing & auto information sites. I was looking for a used auto from years 2007 - 2011. My searches over time brought me to the Mercedes-Benz dealership in Gainesville, FL. I emailed the dealership with a technical question and immediately got a personal return with the information. I then called the dealership and talked with Chris Lopez about the used car I was interested in. He answered my questions and extended additional important information about the car. We arranged a visit to inspect and drive the auto. I drove the 84 miles the next day, met Chris and discussed the car and then drove it. He and other members of the dealership staff also offered useful information that helped me decide to purchase the auto. The discussions were very useful but not "high pressure" to "get me" to commit to purchasing the car. I committed to purchase the car at a negotiated price that day. I arranged to return the next day with the appropriate documents and payment documents. The purchase and additional introduction to all aspects of the car was professionally completed to my satisfaction and the dealership's. I will return to the dealership for service and I will recommend the dealership to others. The staff are professionals and proud of their services & autos. You are treated as a valuable client from the time you contact them and throughout the selection and purchase process. More

First of all, the Certified Pre-owned vehicle that I purchased was exactly what I was looking for. My first contact with the dealership was Larry Nero, the Internet Sales rep. Larry was quite helpful ov purchased was exactly what I was looking for. My first contact with the dealership was Larry Nero, the Internet Sales rep. Larry was quite helpful over the phone, and after we discussed the vehicle, as well as my trade in value, we decided to purchase the car. Upon arriving at the dealership, we were greeted by Larry, who walked us through the process, and had the car ready for viewing in the indoor facility. We were very pleased with the vehicle, as well as Larry's responsiveness to our needs and any concerns that we had. Once all of the financial paperwork was put in motion, Larry also spent about 45 minutes going over all of the operational functions of the vehicle with my wife and I. I must say that Larry Nero made this a very pleasant and seamless experience! We are very happy with our purchase, and also very pleased with the service we received at Mercedes Benz of Gainesville, and would highly recommend this dealership as a place to purchase a new or used vehicle. Thank you Larry, and thank you Mercedes Benz of Gainesville!! More