Mercedes-Benz of Gainesville

Tom was very knowledgeable about the specific vehicle I was interested in and the information he shared was instrumental in me making my purchase. He was very personable to me, my wife, and my young son wh was interested in and the information he shared was instrumental in me making my purchase. He was very personable to me, my wife, and my young son who was full of energy during our visit. I look forward to our next purchase at Mercedes Benz of Gainesville. More

Went in there just to look and ended up leaving with a brand new car. Brandon really made sure he found a car that met my ever want and need. He was patient with me during the whole process. Forever grate brand new car. Brandon really made sure he found a car that met my ever want and need. He was patient with me during the whole process. Forever grateful! Definitely ask for him when you’re thinking of purchasing a car. And even months after leaving with the car he is still there as a great resource if I ever need help with anything or have a simple question. BIG shoutout to Matthew Mayberry for making it all happen . :) More

Took my vehicle for a quote to be repaired. Estimate to repair was more than the vehicle was worth. TJ in service was excellent, very helpful and understanding and trying to figure out a game p Estimate to repair was more than the vehicle was worth. TJ in service was excellent, very helpful and understanding and trying to figure out a game plan to help me out in a difficult situation. Thanks again TJ. Decided to cut my losses and trade in the vehicle for pennies and purchase a 2nd had vehicle. My salesman was Charlie, he was exceptional. Very patient, knowledgeable and understanding and went out of his way to help me get my head in the right place to make a sound decision. None of the usual pressure selling that turns buyers off just an honest guy helping a customer, how it should be Very happy with the purchase and overall service. Was in the dealership a total of 9 hours with a lot of waiting around which took the edge off the overall experience some but TJ and Charlie more than made up for it. Very nice guys and a credit to the dealership. Thank you so much Charlie and TJ you guys are the best. More

I wanted a specific make/model with several specific options. Fully expected to have to wait a few months to get one (always have in the past). They found one and got it to me in two days (Only car in options. Fully expected to have to wait a few months to get one (always have in the past). They found one and got it to me in two days (Only car in the US with the options I wanted). Amazing service. More

Aarika and Tyler provided superior customer service. They are beyond knowledgeable and extremely professional. I decided to move forward with my purchase specifically because of the thorough overview of They are beyond knowledgeable and extremely professional. I decided to move forward with my purchase specifically because of the thorough overview of Mercedes and it’s line of vehicles by both Aarika and Tyler. In addition, I was very appreciative of the constant updates, transparency, and efficient service. I feel fortunate to have met this team and will remain loyal to them for future car purchases despite living outside of Gainesville. More

I had a great experience purchasing a used ford expedition from Tom! I was very impressed that he was so knowledgeable about a brand that isn’t featured at his dealership. He took the time to answe expedition from Tom! I was very impressed that he was so knowledgeable about a brand that isn’t featured at his dealership. He took the time to answer all of my questions and came through on his promise to repair some scratches on the trailer hitch cover, it looks brand new. I love the vehicle and promised Tom when it’s time for my dream Mercedes he’ll be the one I’ll call! More

Charlie was extremely helpful in the process of buying my GLB. Attentive, knowledgeable, and helpful throughout the deal. Would definitely return to buy another car there in the future. GLB. Attentive, knowledgeable, and helpful throughout the deal. Would definitely return to buy another car there in the future. More

Great Dealer! My sales rep, Charlie, was great! Worked with my trade in and we came to a price I was happy with. Dealership is beautiful, well-kept and with all My sales rep, Charlie, was great! Worked with my trade in and we came to a price I was happy with. Dealership is beautiful, well-kept and with all the amenities. If still in the area, I will be back for our second! More

Excellent Service, Efforts & Pricing. Mr Campbell is extraordinary and compassionate about what he does and it shows. Mr Campbell is extraordinary and compassionate about what he does and it shows. More