Mercedes-Benz of Georgetown
Georgetown, TX
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,262 reviews
I went in for my service appointment and Sarah was wonderful! She was kind, helpful and knowledgeable! I had a great experience all around with this dealership and the customer service I received and wonderful! She was kind, helpful and knowledgeable! I had a great experience all around with this dealership and the customer service I received and it’s been that way since day one when I bought my vehicle. Thank you! More
Took my car for service and we paid extra for premium service because it is stated to include cleaning inside the car as well but the inside was not cleaned at all. It is very much evident from the cup h service because it is stated to include cleaning inside the car as well but the inside was not cleaned at all. It is very much evident from the cup holder and the glass outside still has the exact same hand print that was there when we dropped the car off. We also got a loaner vehicle and we were told no pets allowed in the car but clearly pets were allowed previously and the car wasn’t cleaned either because there was dog hair all over. We noticed the hair right as our child who is allergic to dogs started having a reaction. This is the same disappointing service we received a year ago when we ended up buying our vehicle from a location that was an hour away instead of this one that was way closer. More
Incredible team in service and sales dept. Brandon, Mike and Mr Pace treated myself and my wife with respect and grateful appreciated fairness. You will not find a better team. Service is Jay. Brandon, Mike and Mr Pace treated myself and my wife with respect and grateful appreciated fairness. You will not find a better team. Service is Jay. You cannot go wrong with this team on your side. More
Made an appointment everything went well got a loaner no problems there. Sarah was on top of things when I came in for my first service at 10,000 miles. The gentleman that delivered my car back to my home w problems there. Sarah was on top of things when I came in for my first service at 10,000 miles. The gentleman that delivered my car back to my home was very pleasant. Really couldn’t ask for anything more. More
I love Mercedes- Georgetown. I’ve been a customer for 10 years and I stay because of the love and care I receive each time I come. From buying cars, leasing, and maintenance I am I’ve been a customer for 10 years and I stay because of the love and care I receive each time I come. From buying cars, leasing, and maintenance I am always treated with importance. Thank you Mercedes , I’m with you for life! More
Making an appointment was easy. Service personnel were personable, professional and timely with the work. They sent me a video explaining their findings and work and kept me informe Service personnel were personable, professional and timely with the work. They sent me a video explaining their findings and work and kept me informed. The waiting area is very comfortable too. More
Very happy with the work done at the georgetown. The brake behaves fine now. I feel very comfortable that the extensive maintenances will allow the sprinter to run fine in remote areas in near futur The brake behaves fine now. I feel very comfortable that the extensive maintenances will allow the sprinter to run fine in remote areas in near future More
I am actually rating them at a 4. 9, it's just that isn't an option. I purchased a used cadi from them that they took as a trade in. The car is beautiful and everything I expected it 9, it's just that isn't an option. I purchased a used cadi from them that they took as a trade in. The car is beautiful and everything I expected it to be. Ben Tate was a very decent salesman to work with and Reagan is a very competent, efficient title/finance manager. Everyone I met while there was pleasant. The ONLY reason I'm not giving the dealership a 5 is because the sales managers made it unnecessarily difficult for a cash buyer, me, to buy the car because I am out of state. I CAN understand to a certain extent why they would want this particular car to go to a local, but their posture on dealing with me was not quite salesperson like...to be polite about it. More
⭐⭐⭐⭐⭐ Great experience at Mercedes-Benz of Georgetown. Drew McKenzie and Raymond took great care of me and my 2013 C250 during my Service B. Drew was helpful and kept me updated, and Raymond did a great j Drew McKenzie and Raymond took great care of me and my 2013 C250 during my Service B. Drew was helpful and kept me updated, and Raymond did a great job making sure everything was checked properly. My car is running great, and they even washed it before I picked it up. Really appreciate their service and professionalism! More





