Mercedes-Benz of Georgetown

I had a wonderful car buying experience with Jeffery Midence today! Jeffery listened to my requests, and took his time answering all my questions without being pushy. It is apparent that he likes his job, and makes it a priority for his customers to feel completely comfortable and at ease. Highly recommend this dealership!

Troy Williams went above and beyond helping us with the purchase of "our new" 2019 Mercedes-Benz GLC 300 SUV. Troy kept my wife and me in our comfort zones, by giving us the attention and consideration we deserve. We look forward to seeing Troy again, to put my wife into her new car. Thanks Troy!

My wife and I had a wonderful experience purchasing a certified pre-owned C300 from Mercedes-Benz of Georgetown. From the moment I reached out with a brief inquiry, Sales Consultant Tabatha Zahler was responsive, extremely knowledgeable, not only about the vehicle itself, but in walking us through the entire process. The attention she gave us upon our arrival was unparalleled, going above and beyond in every aspect! I echo this sentiment for the Finance Manager Aaron as well. He did not try at all to pressure us into buying extra things such as maintenance plans or extended warrants, although he did explain what was available and we made the decision on what we wanted to purchase. Thanks to Tabatha and Aaron, the process was stress free and pleasant. Richard & Tracy Norl Jr.

Alex Adams, service advisor in the service department is amazing! He always goes above and beyond the call of duty to make sure I'm taken care of.

I recently purchased a new GLE 350 at this dealership. Linda was my sales consultant and she was great! Very personable but professional. She spent a lot of time with me and dealt with all my questions and indecision with patience and honesty. Several other employees and Ali were vey diligent in addressing me and following up. Kristin was my finance manager and she was also a pleasure to work with. I'm very pleased with the overall experience and love my vehicle!

I called ahead to pick up some accessory/ parts for my new vehicle, and was encouraged to come in bc they had them in stock instead of waiting for them to ship. I drive out there and the dealership is an absolute mess due to their remodeling; They really should have temporarily shut down or set up someone else because there is no one where to park and the lot is an absolute mess. Despite calling ahead, my parts were not pulled and ready for my pick up AND, more importantly, I couldn't get anyone to help me at all. I stood there for 20 minutes without as much as an acknowledgement; Understandable if they were working with customers but these guys were shooting the breeze & gossiping with each other. When I told a salesman on my way out that I was angry with the lack of customer service, he shrugged it off but it prompted no other response from him. Thank you for showing me who you really are Mercedes of Georgetown, I know where I won't be spending even a penny of my money.

As of today my car have been in service for 31days was given a loaner car . The loaner car was stolen . I have been out of a car for 6 days .Mercedes is now trying to keep my car in service for ransom stating I need to pay my deductible before they release my car Daniel Riechter stated his manager Dan Warren advised him not to release my car.

We had an issue and Montie the sales manager resolved the issue and helped us get into an amazing Mercedes. We are extremely happy with the Mercedes group in Georgetown. Linda is a great sales person - give them a call!!

It was really great working with Tim Ewald on our new car purchase of the 2018 GLA. We love our new car and appreciate that Tim really worked with us to make this deal happen!

Amazing, He was the only one that help us, Made our day go by smother with his ability of getting information & removing weight of us. Thanks again. See you soon. I rate his service a 10 star! Steve Ziegler.