Mercedes-Benz of Georgetown
Georgetown, TX
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Had my RV serviced at Mercedes-Benz of Georgetown and had a very good overall experience. Made an appointment and the staff was very professional and on time to accommodate my vehicle. Want to give a speci a very good overall experience. Made an appointment and the staff was very professional and on time to accommodate my vehicle. Want to give a special shout out to Josh Sullivan who went out of his way to make me feel valued as a customer and that I brought my vehicle to the right place for service in a strong Christian/caring environment. Thank you - I will be back. More
This was the 4th Mercedes I’ve bought from this dealership in 14 yrs and I can say there has been a big decline in service and professionalism. The experience of buying a Mercedes was not what it h dealership in 14 yrs and I can say there has been a big decline in service and professionalism. The experience of buying a Mercedes was not what it has been in the past.Comunication was lacking to say the least. More
I have been with Mercedes Benz of Georgetown for 21 years and have purchased 3 cars during that time period but service has diminished considerably over the last few years. I own an S-580 even though that sh and have purchased 3 cars during that time period but service has diminished considerably over the last few years. I own an S-580 even though that shouldn’t matter and I have found dirt/grease stains within interior after service. The most recent issue I had is they didn’t initially recognize my appointment and placed me with a service advisor that wasn’t one I requested. I waited with my car a good 10 minutes before I was seen. Even had to wait in waiting area for the loaner car which I’ve never had to do before. Upon picking up my vehicle, the service advisor assigned to me called for my vehicle and it took 15 minutes while I again waited even though my car had been ready since 9:00am that morning and I was there to pick up at 3:00pm. I don’t know if I’ll look at purchasing from Georgetown MB upon looking for another vehicle. More
Pretty straight forward service. Friendly and informative. Waiting area could be nicer. Pretty sad for a Merceedes dealership. I went to a dodge dealership in a small town Leesburg F Friendly and informative. Waiting area could be nicer. Pretty sad for a Merceedes dealership. I went to a dodge dealership in a small town Leesburg Florida w my truck and it was way nicer. I know i’m not there for the snacks, but you’re comparing other dealerships. It’s very disappointing. They redesign this whole area with a great thought, but never followed through. More
The dealership has qualified and professional staff dedicated to customer satisfaction! My assessment is based on years of obtaining service and purchases from this dealership. I am particularly impres dedicated to customer satisfaction! My assessment is based on years of obtaining service and purchases from this dealership. I am particularly impressed with the staff’s knowledge and attitude towards ensuring the customer is knowledgeable and aware of the work being done on their vehicle.An added plus is the dealer’s management staff, Alphonso!We have watched this young grow with Mercedes as a service advisor to now being the service manager! We are so proud of him for his growth and MB for recognizing talent within their ranks!!! More
I have been servicing my vehicle with MB of George Town for many years now. I have always had very good experience here. Today Jarrod Dozier helped me diagnose the issues, find optimal solutions an for many years now. I have always had very good experience here. Today Jarrod Dozier helped me diagnose the issues, find optimal solutions and delivered the vehicle back swiftly. Definitely coming back and recommended to the folks reading this. More
Always amazing service! I truly appreciate the entire staff at this dealership! It's always a great experience. I truly appreciate the entire staff at this dealership! It's always a great experience. More






