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Mercedes-Benz of Georgetown - Service Center

Georgetown, TX

4.7
614 Reviews

614 Reviews of Mercedes-Benz of Georgetown - Service Center

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November 21, 2024

They took me in for a tire job, even though my appt was 2 days away, and that was much appreciated. More

by leticiacastroandrade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrod Dozier
Nov 22, 2024 -

Mercedes-Benz of Georgetown responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

November 20, 2024

The experience was not bad, not excellent either. My windshield was cracked, so I called them to see if I can bring my car in for a repair. They placed an order for my windshield and told me it would More

by masaiida
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam De Leon
Nov 22, 2024 -

Mercedes-Benz of Georgetown responded

Hello Masaiida, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (512) 930-6150 when you have a chance. Thank you, and we look forward to hearing from you.

November 19, 2024

I used the service department and they were able to diagnose the problem with my vehicle, order genuine Mercedes Benz parts and have my vehicle fixed and back to me in a timely manner. More

by simms3mkys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Derkacz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Mercedes-Benz of Georgetown responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

November 19, 2024

Never regret driving from Austin to my preffered MB Georgetown. Awesome Service Reps, thanks for keeping up the top notch service Drew M! More

by Ulive1nce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew McKenzie
Nov 21, 2024 -

Mercedes-Benz of Georgetown responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 16, 2024

Corey, service writer, took excellent care of me. He had me in and out as promised without delay. More

by mo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Engledow
Nov 19, 2024 -

Mercedes-Benz of Georgetown responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 15, 2024

Always a pleasure to have my Mercedes serviced at MB of Georgetown. Easy to schedule and requested a loaner, Joshua Sullivan was great to work with. Very knowledgeable, great suggestions and communication. More

by DebM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Sullivan
Nov 18, 2024 -

Mercedes-Benz of Georgetown responded

Hi, thanks for your praise and kind comments about Joshua. We hope you have a great day!

November 15, 2024

Always professional and courteous. Kayla's was awesome. Thank you Kayle' for all of your help. More

by cassandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayle'
Nov 18, 2024 -

Mercedes-Benz of Georgetown responded

Hello Cassandra, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 14, 2024

The service is good. Can be better. Service advisor was good. Good follow up and nice dropoff and pickup privilege. More

by praveenkantipudi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew
Nov 18, 2024 -

Mercedes-Benz of Georgetown responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 14, 2024

Great customer service, ever single time I take my car in for service. Thank you. More

by willietisdale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayle- Excellent customer service
Nov 18, 2024 -

Mercedes-Benz of Georgetown responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 14, 2024

The car was properly fixed, however the updates on the car status were not forthcoming. I needed to inquiry about it many times. More

by hernandez.vladimir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam De Leon
Nov 18, 2024 -

Mercedes-Benz of Georgetown responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

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