Jay Derkacz

Jay was very good! I miss service garage staff being welcoming opening door for customers I miss service garage staff being welcoming opening door for customers More

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I have always enjoyed working with my service advisor Jay Derkacz. He has been helpful, knowledgeable & a pleasure with which to work. He is, in my opinion, an outstanding employee for this dealership. Derkacz. He has been helpful, knowledgeable & a pleasure with which to work. He is, in my opinion, an outstanding employee for this dealership. More

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Fred and the rest of the team were great! They were able to quickly source the parts we needed and get our car back to us in one day! They were able to quickly source the parts we needed and get our car back to us in one day! More

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All went well. Jay was a pleasure to work with. Would recommend him and the dealership. Jay was a pleasure to work with. Would recommend him and the dealership. More

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Service department was excellent and I'm very satisfied. Got me in quickly and great facilities for waiting. Been going here for years. Never disappointed. Got me in quickly and great facilities for waiting. Been going here for years. Never disappointed. More

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Our van was taken in and diagnose quickly. The staff was professional and very helpful. Our only concern was the fact that they could not replace the fuel filter due to all the plumbing The staff was professional and very helpful. Our only concern was the fact that they could not replace the fuel filter due to all the plumbing on the underside of the van. But after replacing the battery all seemed good. On our first night out there was a puddle of water under the van. The water did not come from the water hose. We were wondering if your tech caused any leaks when he was investigating the possibility of replacing the fuel pump. More

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Not a good place to work from while waiting. Was charged $20 for something that I didn’t request and the reported item was working. Was charged $20 for something that I didn’t request and the reported item was working. More

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Mercedes Benz of Georgetown is a first class dealership. Everyone is professional, friendly and knowledgeable. They make me glad to have bought a Mercedes Benz vehicle. They are truly a pleasure to deal w Everyone is professional, friendly and knowledgeable. They make me glad to have bought a Mercedes Benz vehicle. They are truly a pleasure to deal with. More

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The staff were incredibly friendly, quick and willing to work with my schedule. You don't own a Mercedes-Benz and not get the professional work that a Benz dealership provides. 10/10 would recommend and wil work with my schedule. You don't own a Mercedes-Benz and not get the professional work that a Benz dealership provides. 10/10 would recommend and will go again when the need calls for it. More

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Friendly and efficient service, clear explanations, minimal wait time—overall a smooth and helpful experience. minimal wait time—overall a smooth and helpful experience. More

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