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Mercedes-Benz of Georgetown - Service Center

Georgetown, TX

4.7
615 Reviews

615 Reviews of Mercedes-Benz of Georgetown - Service Center

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November 14, 2024

The car was properly fixed, however the updates on the car status were not forthcoming. I needed to inquiry about it many times. More

by hernandez.vladimir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam De Leon
Nov 18, 2024 -

Mercedes-Benz of Georgetown responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

November 13, 2024

Always professional and courteous in the Service Department! They are great about providing cost estimates up front, so you know exactly what to expect before the service is performed. More

by Kperez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam De Leon
Nov 13, 2024 -

Mercedes-Benz of Georgetown responded

Hello, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 13, 2024

Staff was professional and polite. Kept me informed on services needed. My name is Mary Barrs More

by marybarrs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Nov 14, 2024 -

Mercedes-Benz of Georgetown responded

Hi, we're happy you found our staff Mary to be so supportive during your experience here at Mercedes-Benz of Georgetown. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 11, 2024

Professional and friendly service unmatched anywhere! The staff is very knowledgeable and friendly as well. More

by toddboat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam De Leon
Nov 13, 2024 -

Mercedes-Benz of Georgetown responded

Hi, we appreciate your positive review of your experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

November 07, 2024

Customer service is outstanding. Th they remove the friction from the entire process. always know, I can rely on their honesty and integrity More

by Nnascone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Derkacz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fouad Batlouni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richey Barnes, Danielle Doyle
Nov 09, 2024 -

Mercedes-Benz of Georgetown responded

Hi, thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 07, 2024

Excellent service from my service advisor Drew McKenzie today. Drew is knowledgeable and kept me up to date throughout the day on the progress of my car. I have been using MB Georgetown for four years now More

by Barry Clench
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew McKenzie
Nov 09, 2024 -

Mercedes-Benz of Georgetown responded

Hi Barry, thanks for your praise and kind comments about Drew. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 07, 2024

This was one of the best experiences I have had in a long time with a dealership. They made everything easy as possible and were as honest as possible. Ryan was amazing and professional. More

by Lakeway Sudz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Nov 09, 2024 -

Mercedes-Benz of Georgetown responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

November 06, 2024

Really great service. Received timely updates. They are quick at intake and to get your vehicle returned once the work is done. Appreciate their professional work attit More

by allenbarnes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrod Dozier
Nov 09, 2024 -

Mercedes-Benz of Georgetown responded

Hi, we are so happy to read such a great review about Mercedes-Benz of Georgetown! We do hope we can be of assistance in the future. Take care!

November 04, 2024

They made the requested repairs and maintenance but the communication was not nearly as prompt and thorough as what I’ve come to expect from my regular advisor Kayle. More

by greggciccone1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayle, Drew, Aliyah
Nov 07, 2024 -

Mercedes-Benz of Georgetown responded

Hello, we appreciate you taking the time to leave us this feedback. We will use this as an opportunity to improve. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 02, 2024

Great service, easy drop off and pick up. Complimentary car wash and free Uber home and back More

by J.Robinson2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather
Nov 04, 2024 -

Mercedes-Benz of Georgetown responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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