Mercedes-Benz of Georgetown - Service Center

Appointments are made but the wait time is extensive even for minor repairs. You can expect a 4 hr stay for repairs or service. They do get you checked in promptly and the snacks and drinks are a nice touc for minor repairs. You can expect a 4 hr stay for repairs or service. They do get you checked in promptly and the snacks and drinks are a nice touch. The waiting area is comfortable but rather noisy with a lot of foot traffic. More

My service rep was very knowledgeable, confident and professional. Communication was great. My car was clean and shiny when I picked it up! professional. Communication was great. My car was clean and shiny when I picked it up! More

I bought my very lightly used 2018 GLC here, and have done the vast majority of service here. Outstanding service. I have done some work on the vehicle myself, and I have taken it to a non-dealership mec done the vast majority of service here. Outstanding service. I have done some work on the vehicle myself, and I have taken it to a non-dealership mechanic, as well… but usually I came to the conclusion that it’s worth it to have Mercedes of Georgetown do the service. More

Jay was super helpful in getting the right services added on to my scheduled service.. highly recommend.. on to my scheduled service.. highly recommend.. More

Always take my car there for service. Professional, friendly staff, excellent customer service! Never disappointed! Professional, friendly staff, excellent customer service! Never disappointed! More

I’ve been a customer of this Georgetown branch for over 15 years for Sales and Services. You guys never cease to amaze me with your customer service. Adam De Leon, you kept me informed throughout. Despite 15 years for Sales and Services. You guys never cease to amaze me with your customer service. Adam De Leon, you kept me informed throughout. Despite your unforeseen computer issues, you guys pulled through with a Smile. Thank You Again to ALL of your Staff. More

Nice and satisfactory service at Mercedes of George Town. Competent staff and a nice facility Competent staff and a nice facility More

Jarrod is an excellent Service Advisor. We have purchased two autos at this dealership and are very happy with the sales and service staff. We look forward to continuing our relationship wi We have purchased two autos at this dealership and are very happy with the sales and service staff. We look forward to continuing our relationship with MB of Georgetown. More

very clean , mostly accomodating, easy to access and simple to set up service for my vehicle simple to set up service for my vehicle More

While the waiting area is very nice, I can never get in and out quickly. Always a minimum of a 3 hour wait for the service department. People have busy lives and time is valuable. Let’s streamline the serv and out quickly. Always a minimum of a 3 hour wait for the service department. People have busy lives and time is valuable. Let’s streamline the service and also have better transparency with repair costs. More