Mercedes-Benz of Georgetown - Service Center

Good service,every time I go to get service. I don’t have to go back saying something is not done right. I approve of this dealership 😎 I don’t have to go back saying something is not done right. I approve of this dealership 😎 More

Very friendly and prompt response Friendly environment and experienced technician & advisor Will definitely plan again and experienced technician & advisor Will definitely plan again More

Great attention from my service manager Richard! !! I came in for a state inspection and car wash, and he advised me I needed an alignment. I was in and out very quickly. !! I came in for a state inspection and car wash, and he advised me I needed an alignment. I was in and out very quickly. More

Clean, efficient and with a courteous staff. Service advisor Jarrod Dozier is very knowledgeable and helpful in working with me to keep my 2016 GLE350 running top notch. Service advisor Jarrod Dozier is very knowledgeable and helpful in working with me to keep my 2016 GLE350 running top notch. More

Excellent service as usual. Jarrod was helpful and ensured the service was completed within time. Jarrod was helpful and ensured the service was completed within time. More

Providing a great service. I purchased my car from this dealer and their service is much better than the one in Airport boulvard I purchased my car from this dealer and their service is much better than the one in Airport boulvard More

Very good customer relations and a great customer waiting area with fast service delivery, with a Wash! area with fast service delivery, with a Wash! More

The service department is a train wreck. Horrible follow up lots of excuses. You should never promise a client a call back the same day and not deliver. Everything about this last experience Horrible follow up lots of excuses. You should never promise a client a call back the same day and not deliver. Everything about this last experience was very unpleasant. We are seriously contemplating moving on to Lexus. It would be good to send this entire team to Houston to be trained by Teresa at star motorcars. She is a rockstar and understand service and getting back to clients in a timely manner. I never had to follow up with Teresa. More

Service department fixed our problem other repair agencies, including another Mercedes dealership could not properly diagnose or repair agencies, including another Mercedes dealership could not properly diagnose or repair More

Very professional and friendly service. Good communication with customer care. Prompt, reliable, friendly and quality customer service! Good communication with customer care. Prompt, reliable, friendly and quality customer service! More