Mercedes-Benz of Georgetown - Service Center
Georgetown, TX
614 Reviews of Mercedes-Benz of Georgetown - Service Center
The service department is a train wreck. Horrible follow up lots of excuses. You should never promise a client a call back the same day and not deliver. Everything about this last experience Horrible follow up lots of excuses. You should never promise a client a call back the same day and not deliver. Everything about this last experience was very unpleasant. We are seriously contemplating moving on to Lexus. It would be good to send this entire team to Houston to be trained by Teresa at star motorcars. She is a rockstar and understand service and getting back to clients in a timely manner. I never had to follow up with Teresa. More
Always excellent service from my advisor, Jarrod! Will recommend Jarrod anytime, anywhere! Thank you Jarrod for all you do! Will recommend Jarrod anytime, anywhere! Thank you Jarrod for all you do! More
Everything was great. I appreciate the dedicated service and the Uber drop off back to my house. Only hiccup was on the return back to the dealership, the Uber driver went I appreciate the dedicated service and the Uber drop off back to my house. Only hiccup was on the return back to the dealership, the Uber driver went to the block behind me and I had to walk to catch it More