Mercedes-Benz of Grapevine

GREAT EXPERIENCE Greg made this a great experience with his positive attitude & personality!! Great dealership to buy a vehicle, all staff that I dealt with were very Greg made this a great experience with his positive attitude & personality!! Great dealership to buy a vehicle, all staff that I dealt with were very helpful!!! More

Nice guy and easy to work with. Very helpful. Awesome guy. He was helpful and patient when trying to find the right car. I’d recommend him if you’re in the market for a car. Awesome guy. He was helpful and patient when trying to find the right car. I’d recommend him if you’re in the market for a car. More

Third Mercedes - Keep coming back I just bought my third Mercedes from Park Place. Tony has assisted me for the last two purchases. He is extremely knowledgeable and has always been I just bought my third Mercedes from Park Place. Tony has assisted me for the last two purchases. He is extremely knowledgeable and has always been fair. I'm sure Tony will sell me my fourth Mercedes, because I wouldn't consider trading with any other dealership! More

I had a great experience My whole experience with Greg excellent. The paperwork was fast , we where in and out. Gregg did a great job in explaining questions that I had, He i My whole experience with Greg excellent. The paperwork was fast , we where in and out. Gregg did a great job in explaining questions that I had, He is very attentive to my needs. He made feel very comfortable during purchase. His follow up with client is great . Just a great overall experience with Gregg and the dealership team. will defiantly buy another car from here and recommend friends. My Wife Loves Her New ML-350. SWEET!!!! More

Excellent service My experience with Park Place was excellent. Greg Hazlewood met with me, his warm personality was inviting and I purchased the vehicles. His promptnes My experience with Park Place was excellent. Greg Hazlewood met with me, his warm personality was inviting and I purchased the vehicles. His promptness with paperwork was great. More

Dream Car This was by far my most pleasant car purchase ever. Jordan handled everything ahead of time, walked me through the whole process, delivered the car t This was by far my most pleasant car purchase ever. Jordan handled everything ahead of time, walked me through the whole process, delivered the car to me, and took my Trade in back to the dealership. I am completely thrilled with my new car and would highly recommend Jordan and Park Place Mercedes-Benz. More

New GLE350 Jordan was extremely knowledgeable, professional, and a pleasure to work with. He streamlined the process, and took care of everything from the initi Jordan was extremely knowledgeable, professional, and a pleasure to work with. He streamlined the process, and took care of everything from the initial greeting, to delivery of the vehicle. If you’re looking for a new Mercedes-Benz, or a nice pre-owned vehicle Jordan is the go to guy. Go see him and you’ll see what excellent customer service is all about. More

Body Shop Bought my car at Parkplace Grapevine and I give that experience 5 Stars! But when I was hit from behind and took it in for repair...... a completely d Bought my car at Parkplace Grapevine and I give that experience 5 Stars! But when I was hit from behind and took it in for repair...... a completely different experience!! It has now been OVER 2 MONTHS and my car is still held hostage. Thus far, only 3 personal conversations with repair Liason. She blamed the other drivers insurance company...yes, service on both ends less then acceptable. The insurance company took care of their part but Parkplace continues to say one thing and do another. This has been and continues (still don’t have my car) to be a complete nightmare all around!!! I will never use them for service again and definitely re-thinking purchasing my next vehicle there after all of this! More

Super salesman!!! Joe was amazing. Sold me the car of my dreams at a fair price and fair trade in. He is also a nice man and pleasure to work with. Joe was amazing. Sold me the car of my dreams at a fair price and fair trade in. He is also a nice man and pleasure to work with. More

Gregg the Superhero car salesman! I started working at this dealership 2 months ago. I at the time was driving a heavily damaged Mercedes Benz 260e which was becoming more dangerous to I started working at this dealership 2 months ago. I at the time was driving a heavily damaged Mercedes Benz 260e which was becoming more dangerous to drive even though I had been fixing parts here and there. When the Transmission started going out I decided to see if I could get a car that was safer to drive at Mercedes Benz Park Place of Grapevine. I spoke to Greg Hazlewood who took the time to see how he could help me get into a reliable safe driving car even though I didn't have much of a budget or to trade in. He searched all over the dealership and worked hard to make sure I wouldn't have to go home in such a unsafe vehicle. Not once did he give up or try to pressure me. Thanks to him I can make it home safely each day due to his efforts. Thank You Gregg Hazlewood so much for being such a honest and caring person, god bless!! Sincerely, JoshThompson More