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Mercedes-Benz of Grapevine
Grapevine, TX
2,001 Reviews
When it comes to all things Mercedes-Benz, the world-class team at Mercedes-Benz of Grapevine stands ready to serve you. Our hand-selected inventory of Mercedes-Benz vehicles is second to none. Our Sales Experience Managers are here to help you find the vehicle that fits your lifestyle and our streamlined buying process allows you to work with your Sales Experience Manager throughout. There’s no back and forth with a manager over price and no introduction to a Finance Manager if you choose to purchase or lease a vehicle.
At Mercedes-Benz of Grapevine, you are at the center of everything we do and our mission is to provide you with an elevated purchase and ownership experience. Please stop by soon to experience our luxury amenities, world-class showroom and state-of-the-art service center. We are so excited to welcome you to Mercedes-Benz of Grapevine, an Avondale Dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
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Showing 2,001 reviews
December 21, 2016
Park Place /Doug Prince Park Place is a 10+ Mercedes Dealership... What makes it so great are the EMPLOYEES... You wont find any Better or selection . this was my first ti Park Place is a 10+ Mercedes Dealership... What makes it so great are the EMPLOYEES... You wont find any Better or selection . this was my first time to buy a preowned . it is a SL550. I also bought my dad a 2015 Cadillac SUV... Doug Prince is an excellent sales associate. Would not use anyone else!!! Thanks Doug!! More
by BenzBling
December 09, 2016
3rd Mercedes from Doug Prince Need I say more? Wouldn't trust anyone else! There are dealerships closer to where I live but working with Doug worth the ride to Mercedes Benz in G Need I say more? Wouldn't trust anyone else! There are dealerships closer to where I live but working with Doug worth the ride to Mercedes Benz in Grapevine. More
by Sheila S
Employees Worked With
December 06, 2016
Pleasant experience We recently purchased a GL450 at the dealership. Dextral was great, he answered our questions and helped us find the right vehicle. Park place service We recently purchased a GL450 at the dealership. Dextral was great, he answered our questions and helped us find the right vehicle. Park place service is great and staff are friendly. More
by sircar
Employees Worked With
December 06, 2016
Very pleasant, professional and easy experience Dextral was an absolute pleasure to deal with. Listened to what I was looking for and matched me with a great vehicle. Process was extremely simple Dextral was an absolute pleasure to deal with. Listened to what I was looking for and matched me with a great vehicle. Process was extremely simple and efficient. I will buy my next car from Dextral and Park Place Mercedes! More
by cheddaiii
Employees Worked With
December 06, 2016
Very Enjoyable Experience - Tyler is great! I recently purchase a certified GLE 350 and have nothing but good things to say about my experience working with Tyler Wall and Park Place Mercedes. I recently purchase a certified GLE 350 and have nothing but good things to say about my experience working with Tyler Wall and Park Place Mercedes. Tyler was incredibly professional and very patient with me as we worked to find me the right vehicle. I was also impressed with how easy it was to negotiate a price and the generous amount I received for my trade in. Highly recommend Tyler and Park Place Grapevine! More
by sauerc
Employees Worked With
Tyler Wall
November 30, 2016
Great experience! We have gotten multiple cars from Park Place. The service and friendliness you get when you walk in the door is part of that reason. Danny Vitalone We have gotten multiple cars from Park Place. The service and friendliness you get when you walk in the door is part of that reason. Danny Vitalone helped us out the last weekend purachsing a car. He exemplified great customer service, and did all he could to make sure we were comfortable and happy. He was very knowledgeable which made the experience even more pleasant. If any close friends or relatives need a car , all of our reccomendations will go to him. We will definitely be going back to see Danny in the future if we ever need another Mercedes from Park Place. Great experience. More
by Reid2323
Employees Worked With
Danny Vitalone
November 28, 2016
Great experience! Bobby was great, very professional and genuinely cared about what was best for me. I would recommend this dealership and salesman to anyone who is sho Bobby was great, very professional and genuinely cared about what was best for me. I would recommend this dealership and salesman to anyone who is shopping for a luxury car. More
by sgolfer921
Employees Worked With
Bobby Nicholson
November 07, 2016
Total Gentleman and quite the professional Chad made this the most pleasant buying experience we have had. No pressure. Straight forward. We have had the pleasure of other luxury brands' buy Chad made this the most pleasant buying experience we have had. No pressure. Straight forward. We have had the pleasure of other luxury brands' buying experience and must say this one was the best we have had. We didn't have time to get an in depth instruction on all features, but we figured it out in short order. Chad and Co. we're most accommodating. Many thanx. More
by Jbaralin
Employees Worked With
Chad Clark
November 07, 2016
Worst Car purchase experience I had contacted the sales person for detail information on the vehicle for purchase on a Saturday. On the following Monday, I contacted the Sales Pers I had contacted the sales person for detail information on the vehicle for purchase on a Saturday. On the following Monday, I contacted the Sales Person to let him know I wanted to purchase the vehicle but needed some clarifications. He responded that we had already gone over this and he was not going to go over it again. Despite, I proceeded to purchase the vehicle. Throughout the transaction, we shook hands with the sales person and his manager and agreed to how the transaction was to be handles including my trade-ins (2). After I get home, I receive a call from the manager that they would not honer their hand shake and will go about my trade ins a different way. I indicated I wanted my trades back and would pay for cash. So unprofessional of them. You would think being a Mercedes Benz dealership you would be treated with the highest respect and professionalism. I have owned 3 MB and have never experienced this with other dealerships. This should be embarrasing to MBUSA. More
by Disappointed
Employees Worked With
November 06, 2016
Great experience! Tyler handled our vehicle purchase incredibly well with professionalism, thoroughness and some humor. This was our first MB purchase but certainly wo Tyler handled our vehicle purchase incredibly well with professionalism, thoroughness and some humor. This was our first MB purchase but certainly won't be our last from either Park Place or Tyler. Great job!! More
by davenacke199ekee
