Mercedes-Benz of Grapevine

It was great but a lengthy process over all was pleased I thought service was great a little long but good customer service. The rep was very friendly and informative he made sure I was taken to get me so I thought service was great a little long but good customer service. The rep was very friendly and informative he made sure I was taken to get me something to eat More

Great experience The dealership is surrounded with friendly faces and they have more inventories to choose from. The manager was great . Rutger Kesling -made was profe The dealership is surrounded with friendly faces and they have more inventories to choose from. The manager was great . Rutger Kesling -made was professional and extremely patient working with us to accommodate our needs no pressure. Also follow up with us after the purchase and sent someone to us set up the garage opener at home. Thank you. More

The best experience At Park Place, we hade the best experience ever! The attention received immediately upon walking in the door and the patience shown by the Sales Rep w At Park Place, we hade the best experience ever! The attention received immediately upon walking in the door and the patience shown by the Sales Rep was exceptional. I would recommend my friends to go see Dextral for their new car. More

Best car dealership I always come back to purchase all of my 4 SLK cars from Park Place Grapevine because they have the best professional and friendly staff. Scott N. is I always come back to purchase all of my 4 SLK cars from Park Place Grapevine because they have the best professional and friendly staff. Scott N. is the best salesman. Thank you for all you do! Amy More

Scott Najjar, Sales Experience Manager is Awesome! Scott was what you want in a salesperson. Helpful, available, knowledgeable and not pushy! Ask Scott to help you with a Certified Pre Owed Mercedes! Scott was what you want in a salesperson. Helpful, available, knowledgeable and not pushy! Ask Scott to help you with a Certified Pre Owed Mercedes! -Rob More

Excellent customer service Tyler was awesome in explaining all details and options about the vehicle. He was very knowledgeable and spent quite a bit of time with us in explori Tyler was awesome in explaining all details and options about the vehicle. He was very knowledgeable and spent quite a bit of time with us in exploring our options. Chad also introduced himself to us and offered us something to drink while we waited. More

Excellent Customer Service This was my 4th vehicle purchase at this dealership over the years. My past purchases were handled by Doug Prince, who has always made my experience i This was my 4th vehicle purchase at this dealership over the years. My past purchases were handled by Doug Prince, who has always made my experience in purchasing my Mercedez-Benz easy and satisfying. On my most recent purchase, I was serviced by Dextral Harris. Dextral was excellent in listening to my desires and structuring the details of the purchase to my satisfaction. As usual, I had a great buying experience. More

Damaged my Car Make sure you do a thorough walk around your car when dropping and picking up your car. I got a 4 inch door ding on the passenger side which Mercede Make sure you do a thorough walk around your car when dropping and picking up your car. I got a 4 inch door ding on the passenger side which Mercedes grapevine dealership refused to take ownership for. The service guy did a full walk around even looked at my tires but claims my car was too dirty to see dings and it was not their fault. I wish I read this forum first and saw the awful reviews and history they have. My fault for trusting the park place brand and being too busy in life to check every detail I guess. I paid $700 for my service and get a door ding what a bargain. More

Exellence Friendly, professional, courteous! First class operation, everyone from sales staff to service department. My salesman Corey Bedford made my purchase Friendly, professional, courteous! First class operation, everyone from sales staff to service department. My salesman Corey Bedford made my purchase a breeze, gave me a great deal and followed up afterwards to be sure I was 100% satisfied. I was referred to Park Place by Jerry Reynolds from the "Car Pro Show". I've bought 2 cars from this dealership and wouldn't hesitate to recommend my friends and family. Rick A. More

Excellent Experience!! Couldn't have asked for a better experience. This is my second vehicle purchased at this location and lucky me, run into the same sales person that so Couldn't have asked for a better experience. This is my second vehicle purchased at this location and lucky me, run into the same sales person that sold me the first one Scott Najjar. He was very helpful and informative the 1st time and even better the second time around. The first sales person that I've ever encountered that did not pressured me just to make a sale. He took his time answering all of my questions, gave me time to think about my options and took his time looking for the best finance available that suited my needs. Even after purchasing my vehicle he is still available to answer any questions I might have. Overall this is by far the best sales experience and would greatly recommend Scott Najjar to anyone that is looking for a stress free vehicle purchase. More