Scott Najjar
Scott Najjar at Mercedes-Benz of Grapevine

Scott Najjar

Pre-Owned Sales Experience Manager

Mercedes-Benz of Grapevine

1300 Texan Trail
Grapevine, TX 76051

5.0
75 Reviews
5.0

75 Reviews

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75 Reviews of Scott Najjar

April 13, 2024

Dealership Rating
Employee Rating

I recently had the pleasure of visiting Mercedes Benz of Grapevine, and I must say, the experience exceeded my expectations. From the moment I walked in, the staff (Basel and Scott) greeted me warmly with g More

by Raj D.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Basel Abbas

January 14, 2024

Dealership Rating
Employee Rating

Best Mercedes dealership in DFW because they have because they have Scott Najar. Thank you so much More

by fadhad83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

December 08, 2023

Dealership Rating
Employee Rating

From our initial visit to browse to the completion of our purchase we were exceptionally satisfied. Both our salesman, Scott and the General Manager Sean were absolutely wonderful. I highly recommend Gra More

by Pete.partain
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Sean Hayes

November 07, 2023

Dealership Rating
Employee Rating

Excellent service , Scott is an awesome salesman , went above and beyond Paul in finance was great More

by Laairy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul clay

July 19, 2023

Dealership Rating
Employee Rating

Scott was a great sales person. He was very professional and had great product knowledge. I enjoyed working with him More

by Melissa Mceachern
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

October 26, 2021

Dealership Rating
Employee Rating

I thought labor rates were higher than average to buy and install a SAM Module… $1414.55…$722 in labor? Really? More

by Superlyt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mitzi Crenshaw

Nov 13, 2021

Mercedes-Benz of Grapevine responded

Hello! We appreciate your comments about the service experience that you had. Unfortunately, we will need more information here in regards to your labor costs. If you could email me, at social@avondale.com, we can share this with our service team for more clarity. Thank you!

Nov 16, 2021

Superlyt responded

$69.95 to test a battery? I replaced the battery with you ($240) and still have to pay a test fee of $69.95? What is a "Battery Fee of $79.95? I replaced a SAM unit. I was told it was a brand new unit. Did I pay $692.55 for a used unit and another $722 for labor? $1414.55 for a used part and labor? Just trying to clearly understand my bill. Thank you

August 14, 2021

Dealership Rating
Employee Rating

Professional in every way. Attentive to every need. No detail left unfinished Friendly and polite More

by gmassad1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Damon Paul Clay

Aug 20, 2021

Mercedes-Benz of Grapevine responded

Thank you! Our Mercedes-Benz of Grapevine dealership always strives to elevate the experience of our clients. We are definitely glaf we could do the same for you. Congrats on your new car!

July 18, 2021

Dealership Rating
Employee Rating

Exceptional service. Scott was attentive to every detail and made the experience memorable for our first time driver. So appreciated Scott’s kindness and patience More

by brandischumann
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Payton Dotson

Jul 28, 2021

Mercedes-Benz of Grapevine responded

Thank you! We are happy to hear about your elevated experience with Scott and Payton at Mercedes-Benz of Grapevine. Those two make a great team and work to build trust with all their clients. Congrats on your purchase and congrats to your first time driver!

June 26, 2021

Dealership Rating
Employee Rating

They made selling my car and easy process. A a More

by Cls550 6Niner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 10, 2021

Mercedes-Benz of Grapevine responded

Thank you! We appreciate your kind words about feedback about our we buy cars process at Mercedes-Benz of Grapevine!

June 14, 2021

Dealership Rating
Employee Rating

I left 3 voicemails with 3 different people requesting help with obtaining paperwork & title to register the vehicle we bought. No return call. Very unprofessional. More

by Onepugone
Customer Service
Friendliness
Price
Recommend Dealer
No
Jun 15, 2021

Mercedes-Benz of Grapevine responded

Hello! I am sorry to hear about the current experience you are going through. We would like to assist as we love to resolve your current issue. Please reach out to me at social@avondale.com so we can ensure your request is taken care of.

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