Mercedes-Benz of Grapevine

My Great Car Buying Experience Great Customer Service!!! Justin Beck listened to our needs and found just the right car for me. He was very professional and extremely helpful in exp Great Customer Service!!! Justin Beck listened to our needs and found just the right car for me. He was very professional and extremely helpful in explaining how to use the vehicle software and instruments. Justin has followed up after the sale to see if I had any questions regarding the car and has told me several times to give him a call if I needed anything. He went far beyond the good customer service and even came to our home to program our garage door opener. On a scale of 1 thru 10 I would rate Justin a 12. He truly represents the Excellence of Mercedes-Benz. Sandy Shotwell More

Traded vechicles Great service! We worked with Justin Beck and he was the best. Very easy to work with and eager to meet our needs in vehicle selection. He has follo Great service! We worked with Justin Beck and he was the best. Very easy to work with and eager to meet our needs in vehicle selection. He has followed up after the sale to insure we have everything we need. Would definitely recommend Justin to family and friends! More

Excellent Customer Service I just purchased a vehicle from Justin Beck. The experience couldn't have been better. He was well informed and always prompt to respond to all of my I just purchased a vehicle from Justin Beck. The experience couldn't have been better. He was well informed and always prompt to respond to all of my requests. I highly recommend Justin for your next vehicle purchase. More

Great service Just bought a car from Justin Beck and he was the best! I told him the vehicle I wanted and he found it for me. He held true to all of his promises an Just bought a car from Justin Beck and he was the best! I told him the vehicle I wanted and he found it for me. He held true to all of his promises and even over delivered. It made the whole experience absolutely amazing! The dealership was great, everyone was so friendly and caring. Awesome dealership everyone needs to see Justin Beck More

Great buying experience! Justin was very easy to work with throughout the whole process. One of the best experiences I have ever had dealing with a salesperson at a dealership Justin was very easy to work with throughout the whole process. One of the best experiences I have ever had dealing with a salesperson at a dealership. I will recommend Justin to anyone I know that is looking for a vehicle. He also has great product knowledge which made it easy when comparing vehicles. More

Great experience for first time MB Buyer Worked with Corey extensively on a C300. Was very helpful in advising me on availability and options. He had to search widely to find my match that Worked with Corey extensively on a C300. Was very helpful in advising me on availability and options. He had to search widely to find my match that I'm now happily driving. Very responsive and met my needs greatly in making me feel like a valued customer. More

A Dream Come True I was begining to wonder if I would ever own my Mercedes Benz dream car. It finally happened with the help of Corey Bedford I purchased a E350 Cabri I was begining to wonder if I would ever own my Mercedes Benz dream car. It finally happened with the help of Corey Bedford I purchased a E350 Cabriolet. It took a little time to find the one I wanted but Corey did it. Corey kept me informed during the process to get the car, certify it and then through the detail process. Nick was great too showing me all the bells and whistles and how to use them. I could not have asked for a better experience. BTW I LOVE MY CAR! Tom W More

Best Car Buying Experience I've Ever Had Justin Beck is and was absolutely wonderful, best experience I've ever had. I will be recommending this dealership to everyone I can. Thank You so muc Justin Beck is and was absolutely wonderful, best experience I've ever had. I will be recommending this dealership to everyone I can. Thank You so much. I love my new car. More

Terrible Experience Bought this vehicle from out of town through my local dealer. We contacted them and were told that they would not come down on the price because this Bought this vehicle from out of town through my local dealer. We contacted them and were told that they would not come down on the price because this was clean as new and he didn't have to sell it to us, he has 19 other dealerships he can send it to. Told them we would take it and were sending someone to pick it up in the morning. Let them know the next morning that they were on their way, 9 hours. they responded ok. the guys got there and they were giving the runaround for an hour or so, kept being told that the guy they needed would be back in 15 minutes. Finally the truth was told, they sent the vehicle to auction. Finally got it back and they brought it home. The "clean as new" turned out to be paint chipped around the fender, light scratches all over the vehicle. 1 mirror won't adjust. powered back lift gate won't close half of the time. Would never deal with them again. More