
Mercedes-Benz of Grapevine
Grapevine, TX
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
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The best car purchase I've ever experienced...Justin Beck Having worked with Justin Beck at a previous dealership, I was pleased to hear from him regarding his new position. I had been thinking about a new c Having worked with Justin Beck at a previous dealership, I was pleased to hear from him regarding his new position. I had been thinking about a new car purchase for a few months, but had no knowledge of Park Place Motorcars until Justin contacted me. I gave Justin my price range, body style, and color and he immediately went to work on it. The same day he called with exactly what I was looking for at a great price. Gave me the numbers and the deal and I drove to the dealership. Justin held true to his word...the same numbers with no "smoke and mirrors" and no hard salesmanship. He came in on his day off and spent a great deal of time with me showing me around the dealership and making sure I understood how things worked within the repair shop, etc. The whole transaction from the time I arrived until I was on the road in my new car was less than two hours. I am 55 years old and have never had a better car purchase experience. I will find Justin every time I am in the market for a new car. More
Twice as Nice! Bought my second car from the same salesman. As always he's courteous and willing to assist in answering any questions I may have had. Thanks to Doug Bought my second car from the same salesman. As always he's courteous and willing to assist in answering any questions I may have had. Thanks to Doug Prince and Drew the third time will be a charm! More
Oil leak on my MB E320 cost me $4,000 On June 9th, 2014, I brought my 2008 Mercedes E320 Bluetec to Park Place in Grapevine to repair an oil-leak from the oil cooler. About a week after we On June 9th, 2014, I brought my 2008 Mercedes E320 Bluetec to Park Place in Grapevine to repair an oil-leak from the oil cooler. About a week after we got the car back from Park Place, we noticed the engine check light was lit. A scanner indicated code U0106, 'Lost communication with the glow plug module'. This came up for all 6 glow-plugs. I took the engine cover off and found that the ground wire of the glow-plug module was attached to the engine block, but the screw had not been tightened. I tightened the screw, reset the fault code but it came back on soon after starting the engine. Now, I have worked with electronics all my life and based on my experience, I'm 100% sure that the constant vibration would have caused arcing on the glow-plug unit and eventually fried it. I took the car back to them and according to the service manager, they changed out the glow plug module but after the code still indicated a fault on all six glow plugs, they told me that they would replace the glow plugs for $830. I declined and had the fried glow plug module and blown glow plugs replaced elsewhere. Thanks to Park Place Motorcars, this oil leak cost me close on $4,000! More
Great Experience Shola was great! He provided me with a hassle free buying experience. Shola was always friendly and courteous when I contacted him about a concern or Shola was great! He provided me with a hassle free buying experience. Shola was always friendly and courteous when I contacted him about a concern or question. He listened to what I wanted in a car and met my expectations! Thanks Shola! More
I will buy another Mercedes-Benz from Darrin Cline Purchasing my new GLK Diesel from Park Place Grapevine was a fantastic experience! Darrin Cline made the whole event effortless, along with the suppor Purchasing my new GLK Diesel from Park Place Grapevine was a fantastic experience! Darrin Cline made the whole event effortless, along with the support of Ken Clark in Finance. Darrin even has my wife convinced that she needs one of the new C300's; that will be later! I initially went to Park Place to look at a used GLK, but couldn't find what I wanted with a factory trailer hitch, so Darrin could me a new one, exactly like I wanted at another dealership and got it for me at a very good price. I will buy from Darrin Cline and Park Place Grapevine again! Bill S. Springtown, TX More
great service. a dealership like no other. the entire staff was friendly. They made the whole car buying experience easy and hassle free. They worked with us and made it an experience to rememb the entire staff was friendly. They made the whole car buying experience easy and hassle free. They worked with us and made it an experience to remember. I will not buy a vehicle anywhere else! More
Amazing First Car Experience I was absolutely thrilled to find the tahoe I've been wanting for years through Darrin....2 years at that, that Darrin hung on to the search for me an I was absolutely thrilled to find the tahoe I've been wanting for years through Darrin....2 years at that, that Darrin hung on to the search for me and finally found the one I wanted and absolutely LOVE - with my specific, picky requirements as well. I couldn't have asked for a better salesman to work with. He gave 100% in everything he did, was not pushy at all, took his time during our calls to understand what I was looking for, and exceeded my expectations! I couldn't be more thankful for his hard work and service. I would recommend Darrin to my family, friends and anyone I meet! More
Good Experience I first encountered John by chance, when I was getting my GLK washed one day at the Grapevine Park-Place dealership. He approached my mom and I one as I first encountered John by chance, when I was getting my GLK washed one day at the Grapevine Park-Place dealership. He approached my mom and I one as we were looking at the cars on the showroom floor. After speaking with him for a few minutes he gave me his card and I held onto it for about a month. I texted him one evening telling him that I didn't know if he remembered me or not, but that I was deliberating buying my mom a GLA. I told him I wanted it to be a surprise with a huge red bow and be delivered for my mom's Christmas present. (Unfortunately, to no fault at all of John's I let the cat out of the bag and I told my mom). However, John gave her top-dollar for her trade-in, got her a good loan, and agreed to do a couple of surprises for her that she that I'm certain she will love. John has continually, updated us about the GLA's progress being shipped from the factory in Germany and we had a good experience. More
New car experience I recently purchased a ML350 from Phillip Edwards. He was extremely helpful and very nice to work with. He stayed extra hours at work to help my fam I recently purchased a ML350 from Phillip Edwards. He was extremely helpful and very nice to work with. He stayed extra hours at work to help my family and I & went above and beyond to find me the exact SUV I was looking for. We greatly appreciate him and will use him in the future. More
Best Purchase Experience So Far (ML400) I can't say that I enjoy purchasing cars but this was as good as I can reasonably expect. Most of the transaction was handled over the internet since I can't say that I enjoy purchasing cars but this was as good as I can reasonably expect. Most of the transaction was handled over the internet since I knew exactly what we were looking for and also had researched prices. Steve made the negotiation seamless including financing. I would have liked to have more communication on delivery times (the car was ordered) but this wasn't really significant in the process. The car has a lot of features but delivery process was very good. Lance was patient and clear and even helped us with programming the garage door opener. I can easily say I'd recommend Park Place Mercedes Grapevine, Steve, and Lance. More