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Mercedes-Benz of Grapevine
Grapevine, TX
2,083 Reviews
When it comes to all things Mercedes-Benz, the world-class team at Mercedes-Benz of Grapevine stands ready to serve you. Our hand-selected inventory of Mercedes-Benz vehicles is second to none. Our Sales Experience Managers are here to help you find the vehicle that fits your lifestyle and our streamlined buying process allows you to work with your Sales Experience Manager throughout. There’s no back and forth with a manager over price and no introduction to a Finance Manager if you choose to purchase or lease a vehicle.
At Mercedes-Benz of Grapevine, you are at the center of everything we do and our mission is to provide you with an elevated purchase and ownership experience. Please stop by soon to experience our luxury amenities, world-class showroom and state-of-the-art service center. We are so excited to welcome you to Mercedes-Benz of Grapevine, an Avondale Dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
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Showing 2,083 reviews
August 04, 2016
Excellent Service and Experiance at Park Place Quick review of our purchase experience at Park Place Motorcars. My wife and I narrowed down our purchase to 2 vehicles / separate dealers. Afte Quick review of our purchase experience at Park Place Motorcars. My wife and I narrowed down our purchase to 2 vehicles / separate dealers. After working with Harry and test driving the ML350 it was an easy choice... Harry was able to make our experience one that will bring us back to Park Place in the future. And we will be recommending Park Place to our friends. Very professional dealership in all areas! Will be coming back in the future. Thank you Harry and Park Place! More
by Bkpakp15
Employees Worked With
Harry St. Clair
August 02, 2016
Exceptional service from Danny Vitalone Danny is a true professional who offers exceptional knowledge at all levels of the Mercedes-Benz inventory. Friendly and engaging, he makes the entire Danny is a true professional who offers exceptional knowledge at all levels of the Mercedes-Benz inventory. Friendly and engaging, he makes the entire car shopping/buying experience enjoyable, We look forward to working with him again. More
by kiki
Employees Worked With
Danny Vitalone
August 02, 2016
The Best or Nothing The Mercedes Motto is " The Best or Nothing" and Mercedes has lived up to "the best", but a vehicle is only part of the of all the pieces that make it The Mercedes Motto is " The Best or Nothing" and Mercedes has lived up to "the best", but a vehicle is only part of the of all the pieces that make it great; people are a very important factor in making something great and Matt McPherson deserves the accolades that accompany the many pieces of making it great. Park Place Motorcars is fortunate to have an employee like Matt and Matt is a valuable asset to the team that make up the family at Park Place. If I was an employer, I would want every employee to be a Matt McPherson. Park Place needs to promote Matt McPherson into the leadership ranks of the company. More
by trident13
Employees Worked With
July 29, 2016
Excellent Service from Dereck Penrod! My husband and I visited Park Place Motorcars to look at the Mercedes C300. We had the pleasure of meeting Dereck Penrod who was very knowledgable, pr My husband and I visited Park Place Motorcars to look at the Mercedes C300. We had the pleasure of meeting Dereck Penrod who was very knowledgable, professional and enjoyable to speak with. He went above and beyond to understand our needs and explain all the options available in the C class line. He made it a great experience. Dereck is top notch! If your'e in the market for a Mercedes we highly recommend going to see Dereck. He will take great care of you and you'll love receiving such excellent service! More
by DK
Employees Worked With
Dereck Penrod
July 27, 2016
Great buying experience As always Park Place makes it easy to do business. They create fair deals that are a win win for both parties. Bobby Nicholson was great. As always Park Place makes it easy to do business. They create fair deals that are a win win for both parties. Bobby Nicholson was great. More
by steve reeves
Employees Worked With
Bobby Nicholson
July 27, 2016
Professional experience! Doug Prince was very professional in his approach. He doesn't "sell" you the car. He helps you "buy" it. Very refreshing experience! I will be back. Doug Prince was very professional in his approach. He doesn't "sell" you the car. He helps you "buy" it. Very refreshing experience! I will be back. More
by Jimh
Employees Worked With
July 26, 2016
Truly an Expert in Excellence Mr. Tunde Bakare was extremely professional and experience in helping us in our 2016 Mercedes-Benz purchase. He was very poised and displayed a gre Mr. Tunde Bakare was extremely professional and experience in helping us in our 2016 Mercedes-Benz purchase. He was very poised and displayed a great deal of professionalism qualities while experiencing an extreme demanding schedule. He certainly represents and displays well the attribute and motto of your company as an “Experts in Excellence”. I will convey to my friends and neighbors about the great service that you provide. For his excellent service we would like the idea of recommending him to his supervisor on how exceptional that Mr. Bakare has performed on his job as a salesman. Henceforth, I send it to you to get the most recognition for him as doable. Sincerely, Frantz & Olivia Andre More
by fandre1214
Employees Worked With
Tunde Bakare
July 25, 2016
Great Service! Their service is excellent. We work with Tunde he was friendly and professional. Did everything they could to help us get the car I wanted. I'm very h Their service is excellent. We work with Tunde he was friendly and professional. Did everything they could to help us get the car I wanted. I'm very happy with my car. I would recommend anyone to go there. More
by Pequita13
Employees Worked With
Tunde Bakare
July 18, 2016
Great Service, Awesome Car I really enjoyed the experience and quality of service. Dereck was great and went above and beyond to ensure I understood all functionality of my new I really enjoyed the experience and quality of service. Dereck was great and went above and beyond to ensure I understood all functionality of my new GLA and was personable throughout the sale. These guys are five star, all day long. More
by dhodges10
Employees Worked With
Dereck Penrod
July 16, 2016
Purchase Experience Tony Bedford was extremely helpful during and after the purchase of our vehicle. I would recommend him and his dealership to anyone. They made the ove Tony Bedford was extremely helpful during and after the purchase of our vehicle. I would recommend him and his dealership to anyone. They made the overall experience very easy. More
by JMPowell
Employees Worked With
Tony Bedford
