Matthew McPherson
Matthew McPherson at Mercedes-Benz of Grapevine

Matthew McPherson

New Car Sales Director

Mercedes-Benz of Grapevine

1300 Texan Trail
Grapevine, TX 76051

5.0
35 Reviews
5.0

35 Reviews

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35 Reviews of Matthew McPherson

April 04, 2024

Dealership Rating
Employee Rating

We liked that Tom let us drive the questions and didn’t have a canned sales pitch More

by camcl5050
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Lim

March 17, 2024

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This dealer was quick and efficient in responding to my inquiry. Soon, there-after, I felt confident to fill out my financial application. Mr Lopes was quick to answer all questions regarding the vehicle More

by j.alvizo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 22, 2024

j.alvizo responded

Excellent response time, price and customer care.

March 07, 2024

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Perfect customer service. You will feel well taken care of. Straight to the point with no surprises. Will definitely recommend! More

by Tbaker06
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Lim

July 04, 2023

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Great experience at the Mercedes Benz of grapevine and loved working with our sales person Bria! More

by Sara
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Bria Harrison

August 02, 2022

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Employee Rating

We had a great experience! David Canales was outstanding. They had the car ready for us to test drive as soon as we arrived. David was very thorough and honest throughout the p More

by daniel.jones5
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Canales

February 04, 2022

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Very accommodating, responsive, and professional. My salesperson Alejandro always takes the best care of us and makes to process easy. More

by Pkconner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 07, 2022

Mercedes-Benz of Grapevine responded

Thank you! We are glad Alejandro was able to provide you an Elevated Experience here at Mercedes-Benz of Grapevine. We look forward to helping you with your Mercedes-Benz needs in the future!

January 07, 2022

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Employee Rating

Came in today for safety recall 2021050002 at appointment time and didn't get it back after 3 long waiting hours just for updating the software. Then while driving back home the message "SOS Service Not Act More

by viet
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Patrick Garcia

Jan 12, 2022

Mercedes-Benz of Grapevine responded

Hello! We would like to learn more about your situation with our store. If you would like to share why you had a negative experience, you can email me at social@avondale.com. Thank you!

January 04, 2022

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Patrick took excellent care of my car and he was extremely helpful and very kind More

by Jwalter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Joseph Turner , Trevor Mills

Jan 07, 2022

Mercedes-Benz of Grapevine responded

Thank you! We are glad Patrick was able to give you a good experience! We look forward to helping you with any of your Mercedes-Benz needs in the future!

October 25, 2021

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Employee Rating

Mercedies Bins of grapevine is the best. Casey was a great pleasure to work with. More

by Jaleneh579
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 13, 2021

Mercedes-Benz of Grapevine responded

Thank you! We appreciate your thoughts about our Mercedes-Benz of Grapevine team and of Casey. Casey always works to elevate the experiences of his clients and our team is here to support you as well. Congrats on your new Mercedes-Benz purchase!

Nov 13, 2021

Jaleneh579 responded

I truly agree. Thank you!

February 28, 2021

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Employee Rating

Bria was a pleasure to work with. She was always responsive and accommodating while purchasing our new GLE. During the closing transaction, she was knowledgeable and made the process painless. Tha More

by Kenkraska
Recommend Dealer
Yes

Other Employees Tagged: Bria Harrison

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