Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Grapevine
Grapevine, TX
2,083 Reviews
When it comes to all things Mercedes-Benz, the world-class team at Mercedes-Benz of Grapevine stands ready to serve you. Our hand-selected inventory of Mercedes-Benz vehicles is second to none. Our Sales Experience Managers are here to help you find the vehicle that fits your lifestyle and our streamlined buying process allows you to work with your Sales Experience Manager throughout. There’s no back and forth with a manager over price and no introduction to a Finance Manager if you choose to purchase or lease a vehicle.
At Mercedes-Benz of Grapevine, you are at the center of everything we do and our mission is to provide you with an elevated purchase and ownership experience. Please stop by soon to experience our luxury amenities, world-class showroom and state-of-the-art service center. We are so excited to welcome you to Mercedes-Benz of Grapevine, an Avondale Dealership.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,083 reviews
July 07, 2016
Professional and Ethical Salesperson Purchased a Certified E 350 within one hour of commencement of negotiations. Sales was professionally handled by Shola who made sure I left happy and Purchased a Certified E 350 within one hour of commencement of negotiations. Sales was professionally handled by Shola who made sure I left happy and satisfied with my purchase and also followed up later to ensure that the purchase had met all my expectations. He also went over all the new features of the vehicle. Highly recommend both the Salesperson and the Dealership. More
by Abdul
July 04, 2016
Excellent Buying Experience! We bought our GLE 2016 from Park Place Grapevine and we are very pleased and satisfied with the dealership and their professional customer service exp We bought our GLE 2016 from Park Place Grapevine and we are very pleased and satisfied with the dealership and their professional customer service experience. Scott Najjar is a great guy to work with. He is professional and friendly and he worked well with us to get the car that we loved the most. More
by Fadi L
Employees Worked With
July 02, 2016
Great buying experience Found our vehicle online and met Bobby Nicholson by pure chance. Couldn't have worked out better if we planned it. Very nice person and very helpful Found our vehicle online and met Bobby Nicholson by pure chance. Couldn't have worked out better if we planned it. Very nice person and very helpful. No pressure and he was very understanding of my very "detail" inspection of the slightly used Corvette purchased. Thanks, Bobby and hope to see you when my wife gets tired of her GLK 350. More
by 2015vette
Employees Worked With
Bobby Nicholson
July 02, 2016
Top notch service Again, this is our second purchase SUV from Corey Beford in 2 years. Corey, your expertise and commitment to providing top notch quality vehicles gave Again, this is our second purchase SUV from Corey Beford in 2 years. Corey, your expertise and commitment to providing top notch quality vehicles gave me a great comfort in purchasing the GLC 300 from you. Thank You! More
by Chan2002
Employees Worked With
Corey Bedford
June 28, 2016
Great Experience in Purchasing Second Mercedes SUV My husband and I had a great experience in purchasing our second SUV. Lance was excellent and we also appreciated his boss working so diligent with u My husband and I had a great experience in purchasing our second SUV. Lance was excellent and we also appreciated his boss working so diligent with us. More
by Temenia
Employees Worked With
Lance, Jenkins, Lance Jenkins
June 26, 2016
Used BMW bought Keith Sarao was genuine and helpful. Found the car on cars.com drove from Frisco to take a drive, negotiated price and got fair market on trade in. Keith Sarao was genuine and helpful. Found the car on cars.com drove from Frisco to take a drive, negotiated price and got fair market on trade in. Overall great experience, recommend Keith. More
by Fuballa
Employees Worked With
Keith Sarao
June 25, 2016
Better car buying experience There was no pressure from the sales person. Even though we bought a used SUV they were very courteous and professional. Would buy from them if there There was no pressure from the sales person. Even though we bought a used SUV they were very courteous and professional. Would buy from them if there is another need. More
by ml350-75034
Employees Worked With
June 25, 2016
Superb Team! Doug & Dustin are the perfect team. Doug has sold me every MB that I have purchased from PPM. Doug instinctively knows exactly how to deal with me and Doug & Dustin are the perfect team. Doug has sold me every MB that I have purchased from PPM. Doug instinctively knows exactly how to deal with me and fulfill my needs, including working to secure the lowest finance rate, which I have not been able to beat anywhere. Dustin follows through with a complete rundown of the vehicle's features and follows up to be sure all your questions are answered. Top shelf service coupled with old-fashioned friendliness will keep me coming back to PPM for all my automotive needs. More
by glennweber
June 24, 2016
Excellent!!! Best customer service! This is my second experience with this dealership and it is the only experience a person should have when purchasing a vehicle! Best customer service! This is my second experience with this dealership and it is the only experience a person should have when purchasing a vehicle! This process was so smooth, I didn't even realize I had completed the process until I was handed the keys!! Dereck P you are the best!!! More
by mzmichelel
Employees Worked With
Dereck Penrod
June 23, 2016
Professional touch Dealership was pretty thorough in everything from the time we visited till the sale & walkthru was completed. Follow up was good & they tried their be Dealership was pretty thorough in everything from the time we visited till the sale & walkthru was completed. Follow up was good & they tried their best to keep the experience good. Only one area they could have done better is although I did not finance thru them they ran a hard inquiry anyway & so did the finance company. Now, I have 2 of them. More
by benzuff
Employees Worked With
Tony Bedford, Corey Bedford, Taylor Peddicord
