Mercedes-Benz of Grapevine

Remarkable Sales Consultant I want to commend Ross for making my car buying experience exceptional! Ross was extremely knowledgeable and exceedingly thorough taking as much time I want to commend Ross for making my car buying experience exceptional! Ross was extremely knowledgeable and exceedingly thorough taking as much time as necessary when answering my countless questions. He made sure I was completely satisfied with my purchase and I would recommend Ross without any hesitation to anyone considering the purchase of a new car. More

Don Vaughan made this process so easy! As soon as I walked into the dealership, I was greeted by several salesman. Our salesman, Don, answered all our questions, helped me understand the fu As soon as I walked into the dealership, I was greeted by several salesman. Our salesman, Don, answered all our questions, helped me understand the functions of the car, and was incredibly patient. I really appreciate how easy this process was and how friendly the environment was. I've only had to bring my car back to the dealership to put on my license plate and to get a coating on the car. Overall, I really enjoyed my car buying process here at the Mercedes-Benz Grapevine dealership. More

Great Experience I have been purchasing Mercedes Benz cars since 1999. I have had a great experience from my salesman to my service person. I will only purchase Merc I have been purchasing Mercedes Benz cars since 1999. I have had a great experience from my salesman to my service person. I will only purchase Mercedes Benz now since they are great running cars.. I have only had to come back to Mercedes for one recall notice. I have only brought my car in for Maintenance. More

None1 Mr. McBride provided a great experience, kept us informed throughout the entire buying process. He was courteous, friendly and very knowledgeable of t Mr. McBride provided a great experience, kept us informed throughout the entire buying process. He was courteous, friendly and very knowledgeable of the product. I would definitely recommend to others. More

It was a pleasure doing business with John Baskin and the Park Place Motorcars: Mercedes-Benz Grapevine dealership. John was extremely professional, knowledgeable and personable during the sales even and the Park Place Motorcars: Mercedes-Benz Grapevine dealership. John was extremely professional, knowledgeable and personable during the sales event. He really went beyond our expectations. We appreciate the level of service given by him and Mario Pinney as financial manager. Thank you John, this was an amazing experience. We hope to do business with John Baskin again. We are happy with our new car and we highly recommend John and the Park Place Motorcars: Mercedes-Benz Grapevine dealership. More

Park Place Mercedez Grapevine I have bought 6 cars in the last 7 years with 5 different sales people. Darryl Muldrow was the best car sales person I have had in the last 7 years. I have bought 6 cars in the last 7 years with 5 different sales people. Darryl Muldrow was the best car sales person I have had in the last 7 years. He is professional and knowledgable about the industry. He makes you feel like you are part of the team and that together it can be a win/win situation. I would tell anyone that wants to buy a Benz to go to Park Place Grapevine and visit with Darryl Muldrow. The best thing I liked about him is that he understands the value of time. He will not waste your time and will get you what you want quick if it is possible. More

Steven Wickham and the GLK 350 Mercedes Menz experience Steve Wickham was awesome from my initial internet quote request out through showing me features of my Steve Wickham was awesome from my initial inter Steve Wickham was awesome from my initial internet quote request out through showing me features of my Steve Wickham was awesome from my initial internet quote request out through showing me features of my new Mercedes Benz! He was extremely professional and personable during the day long negotiations and sales event. When we worked on the trade-in value and he brought over the department manager, Parrish Michener, it was obvious that his positive attitude is contagious throughout the entire sales department. Even when I pushed for an extended test drive to take the Cross-Over SUV for my wife to view and take a drive at my residence, they were very accommodating and helpful. They understood that some are not as inclined to take part in the high-pressure car buying experience. Steven even suggested and helped me become a USAA member to secure the best possible pricing and I could not have been happier. This helped “seal the deal” from my perspective and put my mind at ease that this was a class-act salesman and dealership. A job well done Park Place and a very special thank you for Steven Wickham! More

Park Place Mercedes I have now purchased my last 4 cars from Park Place Mercedes. My sales guy is Marty Marshall, he's the BEST!! Every experience I have is flawless an I have now purchased my last 4 cars from Park Place Mercedes. My sales guy is Marty Marshall, he's the BEST!! Every experience I have is flawless and professional and I am treated respectfully and like I am a VIP. I highly recommend Marty and Park Place Mercedes. A lot of the sales people and finance people have been there for many years, so each time I go, I recognize most of their faces and they remember me, which makes the "dealing" part of the transaction feel less business like. I leave in my beautiful Mercedes knowing I made the right choice. More

Outstanding! Marty Marshall provided outstanding customer service. Without a doubt, one of the BEST. No matter how picky we were, he made even minor issues a pri Marty Marshall provided outstanding customer service. Without a doubt, one of the BEST. No matter how picky we were, he made even minor issues a priority. He really went beyond our expectations. My hat is off to Marty and Park Place Motor Cars! Great selections, great location and OUTSTANDING customer service! More

John Baskin is the greatest no-pressure salesman, I have met Our experience was hassle/haggle free. John Baskin exceeded our expectations and went to great lengths to make sure we had what we wanted and needed. Our experience was hassle/haggle free. John Baskin exceeded our expectations and went to great lengths to make sure we had what we wanted and needed. Excellent and trustworthy human being, very personable. Thank you, John and may God continue to bless you. More