Mercedes-Benz of Grapevine

Amazing customer service and trustworthy employees !!! I first worked with Robert LaPenna and he was wonderful. I told him what types of car I was looking for and a price range and within a day he found me I first worked with Robert LaPenna and he was wonderful. I told him what types of car I was looking for and a price range and within a day he found me the perfect car for my budget. His communication with me via email was prompt and helpful. It was nice to know that even though I was purchasing a pretty low cost car, he treated me like I was purchasing the nicest car in the lot!! I also worked with Jonathan Kowalsky. He was kind and patient with me because I had no idea what I was doing. He was also great about communicating with me, which was very important to me. I would definitely recommend Park Place Grapevine to my friends and family. More

Flawless Another great experience from Corey Bedford at Park Place when selecting my second Mercedes-Benz. Simply can't imagine going to any other dealer, nor Another great experience from Corey Bedford at Park Place when selecting my second Mercedes-Benz. Simply can't imagine going to any other dealer, nor selecting any other auto. Extremely happy with my choice this year and appreciate Corey and all the staff who made the entire procedure a pleasure. These people are true professionals. More

The Best Purchase/Lease Experience To Date Reflecting back on my experience in working with Mr. Baskin I can truly say that he is the most knowledgeable, experienced, and professional Mercedes Reflecting back on my experience in working with Mr. Baskin I can truly say that he is the most knowledgeable, experienced, and professional Mercedes Sales Consultant I have worked with to date. I had met with him a couple of times to discuss my car buying requirements. I made another visit to the dealership to test drive a couple of cars (not quite ready to purchase) and to gain a better understanding of my purchasing options. Mr. Baskin far exceeded my expectations by providing accurate and detailed information that actually changed my car buying behavior from purchase to lease. Much to my surprise I walked out of the Mercedes dealership that same day with the car of my dreams; a 2014 E350 Coupe. I had a very positive experience working with John Baskin and from my perspective he is definitely an asset to the Mercedes Organization. I am already recommending him to my friends and acquaintances who may be interested in upgrading their current vehicle. More

Tony Bedford Rocks!!! This is my third purchase of a new Mercedes from Park Place motors. While numerous words can be used to describe the establishment e.g., warm & friend This is my third purchase of a new Mercedes from Park Place motors. While numerous words can be used to describe the establishment e.g., warm & friendly atmosphere, professional, cozy, pleasurable, first-rate and, the product --unparalleled quality, performance and classic styling. The wonderful buying experience(s) that I have had at Park Place can be described with one name, Tony Bedford. I would and will, recommend Tony, and Park Place, to family, friends and associates for the ultimate car buying experience. Tony's attention to detail and his customer intelligence, service and integrity makes both Park Place and the Mercedes better. More

My Experience Fantastic, Professional people at this dealership. This is our 2nd purchase from this dealership and I appreciate their level of excellence in the pr Fantastic, Professional people at this dealership. This is our 2nd purchase from this dealership and I appreciate their level of excellence in the process. Doug Prince is a great man and handled all of my concerns and helped make the process easy. More

Outstanding Service A few months ago, my husband and I went to Park Place Grapevine to purchase our 1st Mercedes Benz. A few (short) days later we went back to purchase o A few months ago, my husband and I went to Park Place Grapevine to purchase our 1st Mercedes Benz. A few (short) days later we went back to purchase our 2nd vehicle because our initial experience was a great one. Mr. Steve Wickham was our Salesperson and the level of service he provided was "outstanding"!! Mr. Wickham worked diligently to help us find the perfect cars for us. He made himself available during and after our purchases. If we had a problem/concern, he fixed it! We will definitely go back to Mr. Wickham to purchase our future vehicles from Park Place Grapevine! More

Highly Recommend My wife was looking for the C250 and we were comparing it to the BMW 328i, which we had previously owned. We decided to visit Park Place and we were i My wife was looking for the C250 and we were comparing it to the BMW 328i, which we had previously owned. We decided to visit Park Place and we were immediately impressed with their service and approach. Unlike Classic BMW, it was apparent the salesmanship was far better at Park Place. Park Placed listened and responded instead of constantly pushing something we didn't want. The options and pricing between the two cars was also very significant. We ended up buying a black C250 and shortly after my wife elected to go with a white one instead. Two days later and Park Place delivered an identical car in white with absolutely no hassle! It was a great experience to work with Darrin Cline and his team at Park Place. Can't recommend them enough!!! More

Car Buying Experience@Park Place Motors Grapevine Our car buying experience at park place exceeded our expectations. Corey was very friendly and ensured we got all the details for GLK model we were lo Our car buying experience at park place exceeded our expectations. Corey was very friendly and ensured we got all the details for GLK model we were looking for. Post sales, Corey followed up to ensure we were enjoying our new car and helped us answer questions. Looking forward to buying my next car with Corey@Park Place again. Thanks, Venkat More

Doesn't Get Any Better Than This! If I were to write a review that included all the positive aspects of my experience with Russ, I would have to write a book. I was extremely impress If I were to write a review that included all the positive aspects of my experience with Russ, I would have to write a book. I was extremely impressed with the professionalism, product knowledge, and personal demeanor he displayed. He was more a gracious host rather than a "salesman". From the very beginning he made me feel like a long time friend and not just a customer. I have purchased 16 vehicles in the past 18 years, and never have I been treated with a fraction of the respect and genuine friendliness than by Russ. He is a tribute to his profession and Park Place Motorcars. Thank you, Russ, for making my experience the best ever! Gary L. Scherf More

Car buying experience Darrin made this the best car buying experience I have ever had. You expect a lot at Mercedes and the whole team delivered against the promise. Well Darrin made this the best car buying experience I have ever had. You expect a lot at Mercedes and the whole team delivered against the promise. Well done! More