Mercedes-Benz of Grapevine

Thank you Park Place! My husband and I were loyal customers of Park Place Grapevine for the last 5 years. Our last purchase that we made together was in 2011 and we had a g My husband and I were loyal customers of Park Place Grapevine for the last 5 years. Our last purchase that we made together was in 2011 and we had a great service provided by Doug Prince, who later became our "personal" contact with Park Place. My husband passed away in January 2014, and I was left with two cars and no idea what to do next. And I remembered Doug Prince and called him. He immediately took care of all my issues and in two days I traded in my two cars and bought a beautiful ML350 that I enjoy driving a lot! Doug was not only professional but provided very personalized service that made my experience pleasant and enjoyable which is very difficult to achieve when you are grieving. More

Bought used Lexus online I found the car I wanted online from cars .com. I called the dealership and was given to Kurtis Walker. It is very hard to buy a car without I found the car I wanted online from cars .com. I called the dealership and was given to Kurtis Walker. It is very hard to buy a car without seeing it, but Kurtis was very helpful and honest in his assessment of this car. I am sure they thought I was a tire kicker, but Kurtis stayed with me and I did buy the car. All said and done I could not have asked for a better experience. We love the car! thanks Kurtis More

Purchase with Service Follow-up Satisfaction with the purchase experience was amplified by the great follow through, attention to detail, and communication. All outstanding requests Satisfaction with the purchase experience was amplified by the great follow through, attention to detail, and communication. All outstanding requests completed, either meeting or exceed my expectation. More

Purchase of ML350 We recently purchased a ML350 from Park Place in Grapevine. The dealership was friendly and pleasant. Our salesman, Darryl Muldrow was very good. He l We recently purchased a ML350 from Park Place in Grapevine. The dealership was friendly and pleasant. Our salesman, Darryl Muldrow was very good. He listened and made suggestions and did not pressure. We told him what we wanted and he gave us options and we made a decision my wife and I are happy with. I would recommend both this dealership and Darryl. When we look to trade or add another vehicle, we will go to him. More

MB cls 550 I recently bought a slightly used Certified per owned MB cls550. I am a first time MB owner and I very impressed with the quality of service I receiv I recently bought a slightly used Certified per owned MB cls550. I am a first time MB owner and I very impressed with the quality of service I received from test drive to driving my car home. Darrin did an excellent job finding me the perfect vehicle. His service went above and beyond to make my buying experience the best and easiest one possible. More

Great buying experience Doug Prince made our buying experience a success. He went out of his way to make sure I was completely satisfied with my vehicle. I would highly reco Doug Prince made our buying experience a success. He went out of his way to make sure I was completely satisfied with my vehicle. I would highly recommend this dealership to friends and family. More

RonMcBride Our SLK 300 was in for service, when we received a call from Ron McBride asking us to see him in new car sales whenever we came to pick up our vehicle Our SLK 300 was in for service, when we received a call from Ron McBride asking us to see him in new car sales whenever we came to pick up our vehicle. Upon arrival we met with Ron to discuss a trade for a SLK 350. We did purchase the vehicle, and experience of working with Ron was wonderful.. More

NEW 2014 C250 COUPE I had been shopping around for a few weeks looking to buy the 2014 CLA 250 .I had done a test drive at Mercedes Benz of Plano and was pretty sure that I had been shopping around for a few weeks looking to buy the 2014 CLA 250 .I had done a test drive at Mercedes Benz of Plano and was pretty sure that I wanted to purchase this vehicle as my entry level to Mercedes Benz. Was undecided on the color and since you have to order the CLA 250 as almost none are available I deceided to stopy by Park Place Mercedes Benz since they had a grey CLA 250 on the lot and it was the color I was considering. I had emailed Corey Bedford a few days earlier just to ask some questions about what they had in stock and was pleasently suprised that there was absolute no push from him for me to purchase anything. I had read the previous revies about Corey and I wanted to see who the man was that all these customers where raving about. Well let me just say that I was not disappointed. I got there an a Saturday morning around 11: 30 am and test drove the CLA 250 again. There were a few things that I did not like on the model like the position of the display monitor.After speaking with Corey for a few minutes he asked if I had ever considered the C 250. Thinking that would be out of my price range I had not even looked at it. So I test drove the 4 -door version which I did not like since I was looking for something a little more sporty, but when I test drove the coupe I fell in love.The way the sport seats hug you , the sleek interior, the performance and most of all the value for money. Corey got me into the perfect vehicle for me and my needs and I absolutely LOVE IT!!! I got the car and color I wanted and everything was quick and painless. Since then Corey and his assistance Lance have gone above and beyond to continue to make my experience with MB Park Place exceptional and I can recommend Corey to anybody looking to have a wonderful experience purchasing a vehicle. More

C250 purchase The folks at park place are very diligent in there efforts to make buying a car a comfortable experience. Our sale consultant, was very knowledgeable The folks at park place are very diligent in there efforts to make buying a car a comfortable experience. Our sale consultant, was very knowledgeable, and a great help to us. More

Dreams Do Come True...Thanks To You! I had been in the market for over two years looking for my dream car: SL550 Iridium Silver with Red interior. I was very certain about those specific I had been in the market for over two years looking for my dream car: SL550 Iridium Silver with Red interior. I was very certain about those specifics but was also firm about the cost I was willing to pay. After several futile purchasing attempts throughout the two years, I was fInally blessed with the opportunity of meeting Lance Jenkins. From the beginning, Lance Jenkins was the ultimate in professionalism, by quickly responding to my online inquiry and personally delivering the vehicle to my workplace for a test drive (due to my time restraints). He kindly explained all the whistles and bells this particular car offered and answered all my questions. Lance was able to seal this deal with me where others could not, solely based on his attentiveness and overall knowledge. I love my new Benz and I feel that Lance Jenkins should be commended for a job well done and for assisting me in making my dreams come true! Sincerely, Regina L. Smith April 2014 More