Mercedes-Benz of Grapevine

Happy Customer I purchased my wife a new car from Russ and he was awesome. He took his time and was really patient. This is my second purchase from Russ and I I purchased my wife a new car from Russ and he was awesome. He took his time and was really patient. This is my second purchase from Russ and I have received the same attention and knowledge on both accounts. Having been in the car business my entire career I recognize the qualities of a true professional. Russ has them all. So if your in the market for a new or pre owned certified Mercedes find Russ at Park Place Motors in Grapevine. They also have an amazing selection of quality used vehicles at all price points. I'm certain your experience will be as pleasant as ours was. Thanks Russ More

Park Place Grapevine is a notch above the rest. The folks at Park Place Grapevine are true professionals not only do they take every opportunity to ensure you understand your options but ensures all The folks at Park Place Grapevine are true professionals not only do they take every opportunity to ensure you understand your options but ensures all your needs and wants are satisfied. I have purchased 3 Mercedes from Phillip Edwards at Park Place Grapevine and every time the quality of service never changes. I also had the opportunity on my 2014 ML63 AMG purchase to work with Edward and Matt McPherson. Both went above and beyond to ensure that not only I was satisfied with my purchase but followed up after to ensure I will still satisfied. Both are true assets to the dealership and one of the reasons I will be a life long customer. Park Place Grapevine has many true assets and superb staff. The finance department is amazing as well and makes the paperwork easy and comfortable. I am truly a life long Park Place Grapevine customer especially with Edward Phillips, Matt McPherson, & Marc Shepard on board. If your looking for great service and honesty then these are names you need to remember when you visit Park Place Grapevine. More

Hands down- the best service I was lucky enough to have done business with two amazing gentlemen, Tony Bedford and Lance Oujesky. Both very friendly, professional, polite, and hel I was lucky enough to have done business with two amazing gentlemen, Tony Bedford and Lance Oujesky. Both very friendly, professional, polite, and helpful. They were more than accommodating, and I plan on sticking with them when ever buying a new car. Highly recommended More

Incredible dealership I recently purchased two new MB automobiles. The experience was terrific. Mr. Turner made the deals happen and Tony could not have been more professi I recently purchased two new MB automobiles. The experience was terrific. Mr. Turner made the deals happen and Tony could not have been more professional. I felt no pressure and that the Park Place team had MY best interests at heart. I since have visited the dealership several times, and I am always greeted by the staff with a smile and they even know my name! Their complementary car wash service is truly appreciated and handled with speed and quality. This dealership delivers on their promises. I highly recommend them and will be back many times in the future. And I now live in Utah and it's worth the drive!!! Thanks Joseph and Tony and the entire Park Place team. More

The Best Purchase/Lease Experience To Date Reflecting back on my experience in working with Mr. Baskin I can truly say that he is the most knowledgeable, experienced, and professional Mercedes Reflecting back on my experience in working with Mr. Baskin I can truly say that he is the most knowledgeable, experienced, and professional Mercedes Sales Consultant I have worked with to date. I had met with him a couple of times to discuss my car buying requirements. I made another visit to the dealership to test drive a couple of cars (not quite ready to purchase) and to gain a better understanding of my purchasing options. Mr. Baskin far exceeded my expectations by providing accurate and detailed information that actually changed my car buying behavior from purchase to lease. Much to my surprise I walked out of the Mercedes dealership that same day with the car of my dreams; a 2014 E350 Coupe. I had a very positive experience working with John Baskin and from my perspective he is definitely an asset to the Mercedes Organization. I am already recommending him to my friends and acquaintances who may be interested in upgrading their current vehicle. More

Amazing customer service and trustworthy employees !!! I first worked with Robert LaPenna and he was wonderful. I told him what types of car I was looking for and a price range and within a day he found me I first worked with Robert LaPenna and he was wonderful. I told him what types of car I was looking for and a price range and within a day he found me the perfect car for my budget. His communication with me via email was prompt and helpful. It was nice to know that even though I was purchasing a pretty low cost car, he treated me like I was purchasing the nicest car in the lot!! I also worked with Jonathan Kowalsky. He was kind and patient with me because I had no idea what I was doing. He was also great about communicating with me, which was very important to me. I would definitely recommend Park Place Grapevine to my friends and family. More

Flawless Another great experience from Corey Bedford at Park Place when selecting my second Mercedes-Benz. Simply can't imagine going to any other dealer, nor Another great experience from Corey Bedford at Park Place when selecting my second Mercedes-Benz. Simply can't imagine going to any other dealer, nor selecting any other auto. Extremely happy with my choice this year and appreciate Corey and all the staff who made the entire procedure a pleasure. These people are true professionals. More

Tony Bedford Rocks!!! This is my third purchase of a new Mercedes from Park Place motors. While numerous words can be used to describe the establishment e.g., warm & friend This is my third purchase of a new Mercedes from Park Place motors. While numerous words can be used to describe the establishment e.g., warm & friendly atmosphere, professional, cozy, pleasurable, first-rate and, the product --unparalleled quality, performance and classic styling. The wonderful buying experience(s) that I have had at Park Place can be described with one name, Tony Bedford. I would and will, recommend Tony, and Park Place, to family, friends and associates for the ultimate car buying experience. Tony's attention to detail and his customer intelligence, service and integrity makes both Park Place and the Mercedes better. More

My Experience Fantastic, Professional people at this dealership. This is our 2nd purchase from this dealership and I appreciate their level of excellence in the pr Fantastic, Professional people at this dealership. This is our 2nd purchase from this dealership and I appreciate their level of excellence in the process. Doug Prince is a great man and handled all of my concerns and helped make the process easy. More

Outstanding Service A few months ago, my husband and I went to Park Place Grapevine to purchase our 1st Mercedes Benz. A few (short) days later we went back to purchase o A few months ago, my husband and I went to Park Place Grapevine to purchase our 1st Mercedes Benz. A few (short) days later we went back to purchase our 2nd vehicle because our initial experience was a great one. Mr. Steve Wickham was our Salesperson and the level of service he provided was "outstanding"!! Mr. Wickham worked diligently to help us find the perfect cars for us. He made himself available during and after our purchases. If we had a problem/concern, he fixed it! We will definitely go back to Mr. Wickham to purchase our future vehicles from Park Place Grapevine! More