Mercedes-Benz of Grapevine

Corey Bedford makes buying a car easy! my second car purchase from Corey. I tell him what I want and he makes it happen! easy as that. love doing business with him. my second car purchase from Corey. I tell him what I want and he makes it happen! easy as that. love doing business with him. More

One of the smoothest car purchases I've ever done. I had my eye on the CLA 250 2014, it's a very hard car to find. I went with my wife to grapevine Mercedes dealership and met with john. John was very I had my eye on the CLA 250 2014, it's a very hard car to find. I went with my wife to grapevine Mercedes dealership and met with john. John was very pleasant, professional and courteous. He helped us make our decision fast and helped us get the price we were asking for. One of the best things you will notice about john is he's easy going and no pressure at all. He is more concerned about providing good customer service then selling the car. More

Mercedes c300 4 matic Received excellent customer service all the way around, from the sales team to underwriting...exceeded my expectations on all levels, received follow Received excellent customer service all the way around, from the sales team to underwriting...exceeded my expectations on all levels, received follow up calls to get update on the approval process, excellent!! More

NO Better Place to Buy a New Car I just picked up my 6th car from ParkPlace Mercedes in Grapevine. I can’t ever imagine buying a car anywhere else other than ParkPlace from anyone els I just picked up my 6th car from ParkPlace Mercedes in Grapevine. I can’t ever imagine buying a car anywhere else other than ParkPlace from anyone else other than Russ Amsden.. Russ it top-notch, knows how to work with customers with different needs, is honest, professional, always has time for me, and takes care of everything for me as a customer. The entire ParkPlace organization, from New Car Sales (including the sales leadership) through Service to take care of the car after the sale is simply awesome to work with. More

Thank you Park Place! My husband and I were loyal customers of Park Place Grapevine for the last 5 years. Our last purchase that we made together was in 2011 and we had a g My husband and I were loyal customers of Park Place Grapevine for the last 5 years. Our last purchase that we made together was in 2011 and we had a great service provided by Doug Prince, who later became our "personal" contact with Park Place. My husband passed away in January 2014, and I was left with two cars and no idea what to do next. And I remembered Doug Prince and called him. He immediately took care of all my issues and in two days I traded in my two cars and bought a beautiful ML350 that I enjoy driving a lot! Doug was not only professional but provided very personalized service that made my experience pleasant and enjoyable which is very difficult to achieve when you are grieving. More

Bought used Lexus online I found the car I wanted online from cars .com. I called the dealership and was given to Kurtis Walker. It is very hard to buy a car without I found the car I wanted online from cars .com. I called the dealership and was given to Kurtis Walker. It is very hard to buy a car without seeing it, but Kurtis was very helpful and honest in his assessment of this car. I am sure they thought I was a tire kicker, but Kurtis stayed with me and I did buy the car. All said and done I could not have asked for a better experience. We love the car! thanks Kurtis More

Purchase with Service Follow-up Satisfaction with the purchase experience was amplified by the great follow through, attention to detail, and communication. All outstanding requests Satisfaction with the purchase experience was amplified by the great follow through, attention to detail, and communication. All outstanding requests completed, either meeting or exceed my expectation. More

MB cls 550 I recently bought a slightly used Certified per owned MB cls550. I am a first time MB owner and I very impressed with the quality of service I receiv I recently bought a slightly used Certified per owned MB cls550. I am a first time MB owner and I very impressed with the quality of service I received from test drive to driving my car home. Darrin did an excellent job finding me the perfect vehicle. His service went above and beyond to make my buying experience the best and easiest one possible. More

Purchase of ML350 We recently purchased a ML350 from Park Place in Grapevine. The dealership was friendly and pleasant. Our salesman, Darryl Muldrow was very good. He l We recently purchased a ML350 from Park Place in Grapevine. The dealership was friendly and pleasant. Our salesman, Darryl Muldrow was very good. He listened and made suggestions and did not pressure. We told him what we wanted and he gave us options and we made a decision my wife and I are happy with. I would recommend both this dealership and Darryl. When we look to trade or add another vehicle, we will go to him. More

Great buying experience Doug Prince made our buying experience a success. He went out of his way to make sure I was completely satisfied with my vehicle. I would highly reco Doug Prince made our buying experience a success. He went out of his way to make sure I was completely satisfied with my vehicle. I would highly recommend this dealership to friends and family. More