Mercedes-Benz of Grapevine

Great buying experience Doug Prince made our buying experience a success. He went out of his way to make sure I was completely satisfied with my vehicle. I would highly reco Doug Prince made our buying experience a success. He went out of his way to make sure I was completely satisfied with my vehicle. I would highly recommend this dealership to friends and family. More

RonMcBride Our SLK 300 was in for service, when we received a call from Ron McBride asking us to see him in new car sales whenever we came to pick up our vehicle Our SLK 300 was in for service, when we received a call from Ron McBride asking us to see him in new car sales whenever we came to pick up our vehicle. Upon arrival we met with Ron to discuss a trade for a SLK 350. We did purchase the vehicle, and experience of working with Ron was wonderful.. More

NEW 2014 C250 COUPE I had been shopping around for a few weeks looking to buy the 2014 CLA 250 .I had done a test drive at Mercedes Benz of Plano and was pretty sure that I had been shopping around for a few weeks looking to buy the 2014 CLA 250 .I had done a test drive at Mercedes Benz of Plano and was pretty sure that I wanted to purchase this vehicle as my entry level to Mercedes Benz. Was undecided on the color and since you have to order the CLA 250 as almost none are available I deceided to stopy by Park Place Mercedes Benz since they had a grey CLA 250 on the lot and it was the color I was considering. I had emailed Corey Bedford a few days earlier just to ask some questions about what they had in stock and was pleasently suprised that there was absolute no push from him for me to purchase anything. I had read the previous revies about Corey and I wanted to see who the man was that all these customers where raving about. Well let me just say that I was not disappointed. I got there an a Saturday morning around 11: 30 am and test drove the CLA 250 again. There were a few things that I did not like on the model like the position of the display monitor.After speaking with Corey for a few minutes he asked if I had ever considered the C 250. Thinking that would be out of my price range I had not even looked at it. So I test drove the 4 -door version which I did not like since I was looking for something a little more sporty, but when I test drove the coupe I fell in love.The way the sport seats hug you , the sleek interior, the performance and most of all the value for money. Corey got me into the perfect vehicle for me and my needs and I absolutely LOVE IT!!! I got the car and color I wanted and everything was quick and painless. Since then Corey and his assistance Lance have gone above and beyond to continue to make my experience with MB Park Place exceptional and I can recommend Corey to anybody looking to have a wonderful experience purchasing a vehicle. More

C250 purchase The folks at park place are very diligent in there efforts to make buying a car a comfortable experience. Our sale consultant, was very knowledgeable The folks at park place are very diligent in there efforts to make buying a car a comfortable experience. Our sale consultant, was very knowledgeable, and a great help to us. More

Dreams Do Come True...Thanks To You! I had been in the market for over two years looking for my dream car: SL550 Iridium Silver with Red interior. I was very certain about those specific I had been in the market for over two years looking for my dream car: SL550 Iridium Silver with Red interior. I was very certain about those specifics but was also firm about the cost I was willing to pay. After several futile purchasing attempts throughout the two years, I was fInally blessed with the opportunity of meeting Lance Jenkins. From the beginning, Lance Jenkins was the ultimate in professionalism, by quickly responding to my online inquiry and personally delivering the vehicle to my workplace for a test drive (due to my time restraints). He kindly explained all the whistles and bells this particular car offered and answered all my questions. Lance was able to seal this deal with me where others could not, solely based on his attentiveness and overall knowledge. I love my new Benz and I feel that Lance Jenkins should be commended for a job well done and for assisting me in making my dreams come true! Sincerely, Regina L. Smith April 2014 More

Contined until it's right Bought a truck sight unseen and had it shipped. Had the car in two days (amazing), but there were a few issues about the condition. However, the sta Bought a truck sight unseen and had it shipped. Had the car in two days (amazing), but there were a few issues about the condition. However, the staff didn't rest until everything was right. I"m very pleased with their follow-through!i More

Mani Yassan - Excellent Customer Service and Knowledge I purchased a CPO Mercedes from Mani Yassan at Park Place Mercedes Grapevine in Dec 2011. Mani was very knowledgeable and helpful as I compared vehicl I purchased a CPO Mercedes from Mani Yassan at Park Place Mercedes Grapevine in Dec 2011. Mani was very knowledgeable and helpful as I compared vehicles to meet my needs. I bought a terrific car which exceeded my expectations and drives like a dream. My husband routinely takes my car in for car washes and each time he runs into Mani - he is friendly and appreciative of our business. When my husband decided to buy a Mercedes, I called Mani and told him what we were looking for. He found another great vehicle perfect for my husband's needs and very well-priced. Our experience over 2 and 1/2 years has been terrific with both the sales and service we have received at Park Place. I called Mani recently to ask him to keep an eye out for a newer vehicle for me. We are so spoiled by the great service, I wouldn't even think of going to another dealership. Customers for Life! More

Experience working with Sales Consultant John Baskin I want to echo many of the comments made regarding the positive experience I had with Mr. John Baskin. John is a very experienced and knowledgeable s I want to echo many of the comments made regarding the positive experience I had with Mr. John Baskin. John is a very experienced and knowledgeable sales consultant who puts you at ease immediately. I stopped by the dealership to acquire information about the car that I am interested in. John provided me with all the information that I needed and I did not feel pressured to purchase the car right away. He also offered to allow me to test drive the car of interest but I chose to save the test drive for another time. However, in the coming months I plan to make my purchase and will definitely consult with John to assist me with the buying process. More

Excellent service; no complaints, no regrets. I came to Mercedez Park Place in February 26th, 2014,to work on my 2010 GLK bought from Lexus Park Place in January 2014 that has been giving me sever I came to Mercedez Park Place in February 26th, 2014,to work on my 2010 GLK bought from Lexus Park Place in January 2014 that has been giving me several problems since I bought it. My 2010 GLK was taken to the service department for to be checked out. I decided to do window shopping while waitinng for my car to be checked. I was introduced to sales consultant, Shola Bolomope. Shola took me under his wings and told me the importance of driving my GLK with absolute peace of mind and joy. Shola was very professional, concerned, and very caring and knows his job to the minute details. I left the Mercedez Park Place happy and satisfied with my 2012 Mercez benze GLK. I love my 2012 GLK absolutely. I am so much in love with my new car. I love the move, the sound and the feel of my 2012 GLK. I love the peace and joy I have inside me while driving my 2012 GLK. I have not had any problem so far with my new car since I bought it. One million thanks to Shola Bolomope for his professional advice. One million thanks to all the staff of mercedez park place. Thanks to the staff that gave my baby girl a pretty doll she adored so much. I will recommend my friends to come to mercez park place to buy their cars. More

New Vehicle Purchase My wife and I were very impressed with the Grapevine facility as it was our first visit. Everyone was courteous and helpful. The reason we went to Gra My wife and I were very impressed with the Grapevine facility as it was our first visit. Everyone was courteous and helpful. The reason we went to Grapevine was our sales consultant, Darryl Muldrow. We have worked with Darryl for over 6 years. Darryl has always given us the opportunity to make the right choices we have made through customer service, value and always taking his time as if we were the only customer in the dealership. This is our 3rd SL 550 and have enjoyed everyone of them. More