Mercedes-Benz of Grapevine

Car Buying I would like to take this moment to thank Doug Prince & Joseph Turner, They made buying a car a great experience for me. Its my third car I have boug I would like to take this moment to thank Doug Prince & Joseph Turner, They made buying a car a great experience for me. Its my third car I have bought from Park Place Mercedes-benz and its because of the customer service I get from Doug & Joseph and also the way they treat all the customers at Park Place Mercedes-benz of Grapevine, you have wonderful employees working for you in all departments. I tell everyone I know you need to buy a car from here because of the great customer service, and once you do you won't buy anywhere else. I referred three people already who bought cars there and are all very happy. Please keep up the Great Job.. Thank you Rob Leone More

Love My New G L K 350 This has been the best car buying experience of my 40 years of buying a car! I can not say enough about Darrin Cline, he made it so easy for us. I wo This has been the best car buying experience of my 40 years of buying a car! I can not say enough about Darrin Cline, he made it so easy for us. I would recommend him In A New York Min. Thank you Darrin Cline, Pete Hankins and Mercedes Benz! More

Being young most luxury car dealerships don't pay any attention to me when I go to look at cars but not at park place. Jonathan came out right away and took the time to help us find the perfect car. He a attention to me when I go to look at cars but not at park place. Jonathan came out right away and took the time to help us find the perfect car. He answered all my questions and I will definitely recommend this dealership to anyone. More

We visited Park Place looking for a High Quality car to We visited Park Place looking for a High Quality car to replace my wife's BMW 740i that she had used for to many years. We were impressed with Mani's We visited Park Place looking for a High Quality car to replace my wife's BMW 740i that she had used for to many years. We were impressed with Mani's concern for our desires and his knowledge of the inventory. We drove several cars and selected the E350 that she fell in love with. We have only had it a month so have not had need to visit the service department but if Mani is an example, I'm sure we will be more than satisfied. More

I have given Shola high ratings because his service was excellent. He went out of his way to show me all the available options. I came to the dealership with a different car in mind but I ended up with som excellent. He went out of his way to show me all the available options. I came to the dealership with a different car in mind but I ended up with something completely different. I have no regrets. If it was not for Shola's service I would not have got what I did. I would recommend anyone all my peers to come to the Grapevine dealership and to work with Shola . Shola followed up with me even after I had signed the papers, to make sure that I got all my questions answered. I am happy with my new car and thanks to Shola. More

When you go to ParkPlace Mercedes Benz in Grapevine, always ask for John Baskin for new car sales. John is very professional, experience, knowledgeable, and courteous. His major concern is not to make always ask for John Baskin for new car sales. John is very professional, experience, knowledgeable, and courteous. His major concern is not to make a sale rather to meet the needs of the customer. Absolutely no pressure what so ever. Even the purchase process was painless. We had short negotiation on trade in and that's it. It probably took us less then couple of hours to drive car home. More

Darryl had a tough assignment. He absolutely GOT IT DONE. Awesome experience. Those guys don't get discouraged. They WILL hook you up. Trust me. Awesome experience. Those guys don't get discouraged. They WILL hook you up. Trust me. More

I have been a client of Tony Bedford for the past 19 years and have always had exceptional service. Tony has learned my needs and style and has the perfect car in mind when I walk through the doors at years and have always had exceptional service. Tony has learned my needs and style and has the perfect car in mind when I walk through the doors at Park Place. He works in a dedicated and efficient manner and I can relax knowing Tony has my best interest at heart. Thank you Tony, for always being there for me with your Five Star Spirit! You are the best!! More

I like to ask a lot of questions and run numbers. Nedd was very responsive, knowledgeable, candid and patient. I was pleased with the experience and would recommend him to others. was very responsive, knowledgeable, candid and patient. I was pleased with the experience and would recommend him to others. More

Shola Bolomope was my Sales Rep from Park Place Mercedes and he did a phenomenal job of making the purchase of my GLK very easy and enjoyable. He delivered on all of his commitments and made sure that all o and he did a phenomenal job of making the purchase of my GLK very easy and enjoyable. He delivered on all of his commitments and made sure that all of my expectations were completely satisfied. Shola was very professional and spent a lot of time with me to ensure my questions were answered and that I had all the information necessary to make my decision. He was very accommodating and made sure I was happy . Shola made the experience very pleasant and I would highly recommend him to anyone looking to purchase a vehicle from Park Place. I would also highly recommend Robert DePenna, he took a personal interest to ensure I was completely satisfied. My experience with Park Place Finance Dept. was also very pleasant. I have purchased several cars over the years and can honestly say that my experience with Park Place Mercedes of Grapevine was by far the best I have ever had. After driving my car for a week, I had to return it to the service department for several issues, Shola and Robert DePenna made sure I was taken care of and they both resolved any concerns that I might have had. Robert and Shola went above and beyond for me to make sure I was happy with my purchase. They are both the BEST!! I know I will be able to count on both of these gentlemen if I ever have any concerns with my car. Park Place will be highly recommended by me. Angela Dearing More