Mercedes-Benz of Grapevine

Corey was very helpful in the purchase process from start to finish. He was the first responder to my MB E350 inquiry I had spec'd on MB USA online. He was very forthright in what terms and conditions the Gr to finish. He was the first responder to my MB E350 inquiry I had spec'd on MB USA online. He was very forthright in what terms and conditions the Grapevine dealership could offer me on my purchase and made every effort to order the vehicle I wanted and succeeded. He was candid and pleasant at the same time. His estimate on my delivery schedule was accurate and exceeded my expectations. I will be happy to recommend him to my friends and associates who are in the market for a superb technologically-advanced automobile and in my opinion the MB far exceeds what the Japanese build on that score. Although I have not had any vehicle serviced at MB Park Place Grapevine, my initial observations are as follows: The facility is well laid-out and provides adequate real estate and staff for providing excellent quality of service and support for their preferred MB customers and they make every effort to please them. Therefore, I look forward to my association with this facility now and hopefully for the foreseeable future. More

This is my third purchase of a vehicle from Park Place, and once again they made me feel totally comfortable with my car buying experience. It was a real pleasure to encounter once again Parrish Michener, and once again they made me feel totally comfortable with my car buying experience. It was a real pleasure to encounter once again Parrish Michener, whom I dealt with 6 years ago on my previous purchase. I think it speaks well of any organization to have that kind of continuity of employment with their employees. Our primary Consultant for this purchase was Phillip Edwards, and I feel he did an excellent job in dealing with my wife and I. Phillip was knowlegeable, competent, efficient, and very patient in his dealings with us. He was particularly patient and reassuring with the questions and concerns of my wife, who does not usually get in- volved in the car buying activity. I appreciated the team approach displayed by Parrish and Phillip, and when it comes time to trade our other car I will be back in touch with them. In fact,I wouldn't be surprised if my wife wanted to take the lead next time. More

I found the automobile on Park Place Motorcars website and clicked on "quick response" within minutes we received a call from Steven Wickham. He was friendly and helpful. He was honest with me and told and clicked on "quick response" within minutes we received a call from Steven Wickham. He was friendly and helpful. He was honest with me and told me that the vehicle I was inquiring about he had an appointment for the next day. So we agreed that we would talk on Friday. Steven sent me an email about 2:45 and said the car was available. We drove from Odessa to Grapevine on Sat. to test drive the car and fell in love with it! I can't say enough good things about Steve and the dealership. Everyone was friendly and knowledgeable. We felt so welcme at the dealership and I would recommend it highly! More

My experinece at Park Place Grapevine was above and beyond my expectations of a car ealership. If it was not for Jason Palmer, I would not be driving the car today. Jason was very patient with me, wo beyond my expectations of a car ealership. If it was not for Jason Palmer, I would not be driving the car today. Jason was very patient with me, worked with my schedule and, went to great lengths to get me the best deal possible for the car that I wanted. I must say that Jason will definitely get repeat business from me, and I will tell anyone I know where to go to get an amazing car from an amazing sales person. More

Park Place is customer-focused and carries out its mission to be the preferred car dealer in the metroplex by upholding its commitment at every level. The professionalism I have experienced extends a mission to be the preferred car dealer in the metroplex by upholding its commitment at every level. The professionalism I have experienced extends across the organization. More

My husband and I went through the USAA car buying service. It directed us to Doug Prince. He was excellent! Very down to earth, knowledgable about the car we wanted and helpful with financing. He service. It directed us to Doug Prince. He was excellent! Very down to earth, knowledgable about the car we wanted and helpful with financing. He and Charles spent a lot of time with me going over the car and explaining how everything works. The dealership is beautiful! My kids loved the drink station and the big screen TV. The overall experience was excellent! More

My wife and I were in the Market for a New Car. There were several Mercedes Models that we were considering. We were fortunate to meet and work with Jason Palmer. Jason patiently explained the various were several Mercedes Models that we were considering. We were fortunate to meet and work with Jason Palmer. Jason patiently explained the various features and characteristics of the cars that we were considering. We were given the opportunity to test drive several of the models. All the Models that we tested were extremely well made and exceptional in performance and handling. Jason answered our questions and we decided on a Mercedes CLS550. Usually purchasing an automobile and negotiating with the dealer is an unpleasant experience. Through our Sales Associate Jason Palmer we were able to receive a fair price. We are enjoying our new vehicle. I would like to once again mention that Jason Palmer enhanced the entire car shopping experience. In the opinion of my wife and I Park Place Motorcars is well represented by Jason Palmer. More

They are good at what they do, professional, knowledgebale, willing to go an extra mile to make it work for acquirring a customer and making the entire expereince pleasant. knowledgebale, willing to go an extra mile to make it work for acquirring a customer and making the entire expereince pleasant. More

People have asked why we traveled from Arkansas to Texas to purchase this car. We were intrigued by your easy to use website and the selection. We only anticipated "browsing" but were won over by Steve to purchase this car. We were intrigued by your easy to use website and the selection. We only anticipated "browsing" but were won over by Steve Wickham. He exhibits the best in salesmanship, courteous, knowledgable and professional. Our circumstances required a "trade out" of my vehicle and Steve was extremely accomodating. He bent over backwards to make sure our transaction was perfect. We will be buying our next vehicle from him. More

My experience was both quick and pleasant. Purchase was simple and efficient. I was treated with respect and was told the truth on every question I asked. Really made the experience a pleasant one. Mich simple and efficient. I was treated with respect and was told the truth on every question I asked. Really made the experience a pleasant one. Michael showed me the right car and helped me make my decision to purchase. I felt I was getting the car I was looking for and my dealings with the sales manager was professional and efficient. More