Mercedes-Benz of Grapevine

I knew exactly what I was looking for when I walked in. I just needed help determining color and interior. This was my first experience with. A foreign car and the service I received from the moment I walked just needed help determining color and interior. This was my first experience with. A foreign car and the service I received from the moment I walked in was amazing! David was also very helpful and made the car transaction go very smoothly! Highly recommended car salesman! More

Chris was kind enough to introduce us to Kurtis when we brought one of our cars in for regular service. Kurtis, with great kindness and understanding, proceeded to answer every question we thought of, some brought one of our cars in for regular service. Kurtis, with great kindness and understanding, proceeded to answer every question we thought of, sometimes twice and went so far as to crawl under the car and double check for any possible rust. He did everything he possibly could to make something we dread doing, buying a car, more like something we enjoy doing. This is our first purchase from Park Place Grapevine, but not our first from a Park Place dealership. Since the first purchase I have sung their praises and encouraged others I know to visit the dealship. We will continue singing, and now add a verse about how great Kurtis is. Thank you! More

I really appreciate the service I received at this dealership and my salesman Zo Johnson it was a great experience I would recommend both to my family and friends. dealership and my salesman Zo Johnson it was a great experience I would recommend both to my family and friends. More

Answered all of my questions; showed a concern and regard for the value of my time; found the car that I wanted and provided acceptable pricing based on my parameters; no pressure. for the value of my time; found the car that I wanted and provided acceptable pricing based on my parameters; no pressure. More

My wife and I had a great buying experience at Park Place Mercedes in Grapevine. Jason Palmer our salesman was absolutely great. All the other people we met there were friendly and helpful. I was extremely s Mercedes in Grapevine. Jason Palmer our salesman was absolutely great. All the other people we met there were friendly and helpful. I was extremely satisfied with the price we paid for the new car. My wife is loving her new convertible. I highly recommend Park Place Mercedes if you are in the market for a new or used Mercedes. I will return there when I am in the market for a new car again. More

Russ made the entire buying experience again this year so easy for us. He always makes it happen on our time line. It was great. I also appreciated Jeff Scott and all he did to complete the sale. easy for us. He always makes it happen on our time line. It was great. I also appreciated Jeff Scott and all he did to complete the sale. More

Doug Prince was great to work with. This process took about 2 weeks and he was very responsive during the entire time even calling me on a Sunday when requested. He only showed us what we were interested about 2 weeks and he was very responsive during the entire time even calling me on a Sunday when requested. He only showed us what we were interested in. Very professional. When we got ready to sign the papers, Mario did a great job in getting us the best deal possible even suggesting a different alternative that saved us thousands. I was so impressed that I went back the next day and bought a second car from them. I have bought probably 15 new cars and this has been the best overall experience yet. More

Overall service was good. Timeliness was good. The only thing was the car had scratches on it, however was able to get a new car the next day. thing was the car had scratches on it, however was able to get a new car the next day. More

Very fast and friendly. Very good experience. The staff took the time to show us different options and walked us through the process very efficiently. took the time to show us different options and walked us through the process very efficiently. More

From the people to the facilities this is a first class organization. They are a pleasure to do business with. In particular, Mani Yassan, provided the type of service and expertise that I would classify organization. They are a pleasure to do business with. In particular, Mani Yassan, provided the type of service and expertise that I would classify as "elite" and definitely matched the quality of the Mercedes S550 that I purchased from him. More