Mercedes-Benz of Grapevine

We saw the add for a 2004 Mustang on autotrader. Although we would not be a typical customer for Park Place, we thought we'd check it out. We were very pleased with the Mustang and bought it but we Although we would not be a typical customer for Park Place, we thought we'd check it out. We were very pleased with the Mustang and bought it but we were more pleased with the service. Everyone we delt with was friendly and most helpful. We were actually greatly shocked at the deal we got. In fact, Mike told us that the best deals for used cars were usually at premium car dealerships. I have already recommended thi dealership to a friend. More

We dropped off the GLK in Grapevine for service and were met by Michael in the service drive who promptly arranged for Charles to drive us to the airport to catch our flight. Charles was extremely personabl met by Michael in the service drive who promptly arranged for Charles to drive us to the airport to catch our flight. Charles was extremely personable and knew his way around the crazy construction zone to get us to the airport in less than 10 minutes. When we arrived back at DFW, Denise Lewis picked us up at the airport and greeted us so warmly. Our car was waiting on the service drive upon arrival and again Michael was there to transfer luggage and get us on the road. The car was serviced, washed and in perfect order just as Park Place promises. It was a great experience and one I would highly recommend to any Park Place client. More

Joey worked hard to get me a great deal on the vehicle I was buying and my trade. While John worked hard to get me a great APR and low monthly payments on my NEW 2011 Mustang GT/CS. I'm definitely recommend was buying and my trade. While John worked hard to get me a great APR and low monthly payments on my NEW 2011 Mustang GT/CS. I'm definitely recommending Park Place to those searching for cars. More

Russ, made this experience very enjoyable from start to end, took the time to explain all options, with purchase versus new lease. During the intial intrest phase of new car syndrome, let him know what I c end, took the time to explain all options, with purchase versus new lease. During the intial intrest phase of new car syndrome, let him know what I could and couldn't do via email and he was able to work his magic in a timely manner with options. After signing Russ took the time to setup my sync options with phone and do a through run thru of all the systems on the new car, Excellent. I apologize for not remembering her name but the finance lady also helped with the different process and was very helpful and worked with me. Thanks again for all you that you do. Ron Kasten More

Not sure if you got the last email. Not sure what happened to it but Park Place was great. Joey Edwards was an amazing sales person with good skills. Even the service dept was great as my used ML35 happened to it but Park Place was great. Joey Edwards was an amazing sales person with good skills. Even the service dept was great as my used ML350 looks amazing. Just a great overall experience! Neeraj Jindal More

This was the best car buying experience! The sales team is knowledgeable and professional. I was very impressed with this dealership and will be back for my next car as will my husband and family. is knowledgeable and professional. I was very impressed with this dealership and will be back for my next car as will my husband and family. More

Customer service was great and staff was very friendly. Corey answered ant questions that we had. Detail of vehicle cleaning could of been better. Overall good experience! Corey answered ant questions that we had. Detail of vehicle cleaning could of been better. Overall good experience! More

My experience at Park Place was exceptional. The entire transaction was painless and seamless. I have bought six cars from Park Place and would recommend all of my friends. transaction was painless and seamless. I have bought six cars from Park Place and would recommend all of my friends. More

Kutis did an outstanding job. He was knowledgeable and helpful in working with me to make a good decision. After I decided which car to purchase he was efficient and thorough in finishing the puchase pro helpful in working with me to make a good decision. After I decided which car to purchase he was efficient and thorough in finishing the puchase process. I would definitly call him for my next car! More

I would like to take this opportunity to express my appreciation for a wonderful experience when purchasing my Mercedes Benz with the guidance of "Parrish Michener". Mr. Michener has superior qualitie appreciation for a wonderful experience when purchasing my Mercedes Benz with the guidance of "Parrish Michener". Mr. Michener has superior qualities in his ability to assist in the auto purchasing experience. I was so glad to have such a pleasant, confident, relaxed, friendly, no pressure and gracious representative to lead me through the buying experience. I have been in a professional customer service position for 20+ years and recognize the outstanding professionalism Mr. Michener expresses while representing "Park Place Mercedes-Benz of Grapevine". Everyone at the dealership was very courteous and welcoming. The finalizing of my purchase and financial part was with "John". John was friendly, professional and helpful when completing my transaction. He is a great representative of the service I expected, and Park Place offers, when making the selection of my new Mercedes. Mr. Parrish Michener is definitely an outstanding employee with enthusiastic representation and special customer relations abilities. He has skills that would contribute to any company focusing on sales . All in all, I intend to contact Mr. Parrish Michener when purchasing my next Mercedes. More