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Mercedes-Benz of Grapevine

Grapevine, TX

4.9
1,968 Reviews
When it comes to all things Mercedes-Benz, the world-class team at Mercedes-Benz of Grapevine stands ready to serve you. Our hand-selected inventory of Mercedes-Benz vehicles is second to none. Our Sales Experience Managers are here to help you find the vehicle that fits your lifestyle and our streamlined buying process allows you to work with your Sales Experience Manager throughout. There’s no back and forth with a manager over price and no introduction to a Finance Manager if you choose to purchase or lease a vehicle. At Mercedes-Benz of Grapevine, you are at the center of everything we do and our mission is to provide you with an elevated purchase and ownership experience. Please stop by soon to experience our luxury amenities, world-class showroom and state-of-the-art service center. We are so excited to welcome you to Mercedes-Benz of Grapevine, an Avondale Dealership.
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1300 Texan Trail

Grapevine, TX

76051

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Showing 1,968 reviews

April 22, 2025

Chase is amazing! He’s very knowledgeable and very transparent! Will continue to buy vehicles from Chase! More

by mattk6556
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase Kibodeaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

Mercedes-Benz of Grapevine responded

Thank you for the wonderful feedback! We’re thrilled to hear Chase made such a positive impression with his knowledge and transparency. We look forward to helping you with many more purchases in the future!

April 22, 2025

Jake was super professional and took care of everything seamlessly. Very pleasant experience all the way around. More

by Scott
Recommend Dealer
Yes
Employees Worked With
Jacob Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

Mercedes-Benz of Grapevine responded

Thank you for the great feedback! We’re so glad Jake made the entire process smooth and enjoyable. We appreciate your trust and look forward to serving you again in the future!

April 21, 2025

Fast efficient process to purchase a used car. Competitively priced car minimized price discussions. No pressure and open discussion throughout the process. More

by MBGrapevine-CX5
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Marco Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

Mercedes-Benz of Grapevine responded

Thank you for the great feedback! We're glad to hear the process was fast, efficient, and pressure-free, just as it should be. We appreciate your trust and hope you’re enjoying your new vehicle!

April 20, 2025

I had the best buying experience with Marco in all of my 20+ years of car shopping.. The team communicated clearly and quickly and helped me to explore all of my options. I highly recommend Marco and MB o More

by FatimaW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

Mercedes-Benz of Grapevine responded

Thank you for the fantastic feedback! We're thrilled to hear Marco and the team provided the best buying experience you've had in over 20 years. Clear communication and true care are what we strive for every day. We appreciate your recommendation and look forward to serving you again in the future!

April 18, 2025

Marco was amazing. ..he went above & beyond. Help from Chris & Tyler added to an already great experience. More

by fjones001
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Simmons and Tyler Null
Apr 18, 2025 -

Mercedes-Benz of Grapevine responded

Thank you for the kind words! We’re thrilled to hear Marco went above and beyond, and that Chris and Tyler helped make your experience even better. We truly appreciate your support and hope you’re enjoying your new vehicle!

April 17, 2025

Val has been extremely helpful, timely and personable in our first experience here at Mercedes Grapevine. I could not have asked for a better experience!! More

by Laura Faucher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Val Neris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2025 -

Mercedes-Benz of Grapevine responded

Thank you for the wonderful feedback! We’re so glad Val made your first experience at Mercedes-Benz Grapevine such a positive one. Her helpfulness and care truly make a difference. We appreciate your support and look forward to welcoming you back!

April 17, 2025

You guys need peanut M&Ms like your next door neighbor at Lexus. I didn’t like the pressure sell on the tire warranties, but I get the salespeople have to meet quotas. More

by Cova2203
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase Kibodeaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2025 -

Mercedes-Benz of Grapevine responded

Thank you for the great feedback. We’re always looking for ways to enhance the experience (and snacks!), and we appreciate your sense of humor. We’re glad you had a positive visit overall and look forward to welcoming you back again soon!

April 15, 2025

From our very first conversation, Jake was responsive, knowledgeable, and incredibly easy to work with. He made what could have been a stressful online purchase feel smooth, transparent, and completely st More

by Hansenyassine
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2025 -

Mercedes-Benz of Grapevine responded

Thank you for the incredible review! We’re so glad Jake made your online car-buying experience smooth, transparent, and stress-free. His attention to detail and commitment to your comfort and confidence truly reflect the level of service we strive for at Mercedes-Benz of Grapevine. We're thrilled you're loving your new car and grateful for your trust—especially from out of state. Enjoy the ride, and thank you again for choosing us!

April 15, 2025

The reason I gave it a 4 is I still can’t believe how long it takes to do the paperwork and so much paperwork. There was no prove haggling, no back and forth, but it still took 3 hours. I would think by More

by jmannewitz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Najjar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2025 -

Mercedes-Benz of Grapevine responded

Thank you for the honest feedback! We’re glad to hear everything else about your experience was great, and we truly appreciate your patience during the paperwork process. We understand how time-consuming it can feel and are always working to streamline and improve wherever possible. Your input helps us do just that—thank you again for choosing us!

April 12, 2025

Marco was awesome…again! We just purchased our 2nd car from Mercedes Benz of Grapevine in the last 30 days. The professionalism that we experienced is something you just do More

by harley0704
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2025 -

Mercedes-Benz of Grapevine responded

Thank you for the heartfelt and thoughtful review! We’re honored that you chose Mercedes-Benz of Grapevine not once, but twice in the past month. Marco’s professionalism and care truly set the tone for the experience we aim to deliver, and we’re so glad he made such a meaningful impact on your family. We’ll be sure to pass along your kind birthday wishes to his daughter! We appreciate your trust, loyalty, and willingness to recommend us—it means the world.