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Mercedes-Benz of Grapevine

Grapevine, TX

4.9
1,984 Reviews
When it comes to all things Mercedes-Benz, the world-class team at Mercedes-Benz of Grapevine stands ready to serve you. Our hand-selected inventory of Mercedes-Benz vehicles is second to none. Our Sales Experience Managers are here to help you find the vehicle that fits your lifestyle and our streamlined buying process allows you to work with your Sales Experience Manager throughout. There’s no back and forth with a manager over price and no introduction to a Finance Manager if you choose to purchase or lease a vehicle. At Mercedes-Benz of Grapevine, you are at the center of everything we do and our mission is to provide you with an elevated purchase and ownership experience. Please stop by soon to experience our luxury amenities, world-class showroom and state-of-the-art service center. We are so excited to welcome you to Mercedes-Benz of Grapevine, an Avondale Dealership.
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1300 Texan Trail

Grapevine, TX

76051

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Showing 1,984 reviews

May 12, 2025

I fly from New Jersey to buy in this dealership, that tells you how good they are. More

by sharplineglass
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey Bedford
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Mercedes-Benz of Grapevine responded

Thank you for the amazing feedback! Flying in from New Jersey means a lot, and we're honored you chose us for your purchase. We’re glad we could deliver an experience worth the trip and look forward to serving you again!

May 10, 2025

Jake was fantastic and very helpful. We purchased the car from a different state and he was responsive when we requested additional videos. He managed our expectations throughout the pro More

by SK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Myers
May 12, 2025 -

Mercedes-Benz of Grapevine responded

Thank you for the incredible review! We’re so glad Jake made your out-of-state purchase smooth, transparent, and stress-free. It means a lot to hear this was one of your best car-buying experiences and we’re honored you’d go the distance with us again. Enjoy your new vehicle, and thank you for choosing Mercedes-Benz of Grapevine!

May 10, 2025

Val was very attentive from start to finish. She initially called me to give me an evaluation of my vehicle and suggested the interest of trading it in. While I struggled with much understanding More

by Sqdixon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Val Neris
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Mercedes-Benz of Grapevine responded

Thank you for the thoughtful review! We’re so glad Val provided such attentive and patient support throughout your experience. Her ability to clearly explain the process and make you feel comfortable truly reflects the level of care we aim to deliver. We appreciate your recommendation and look forward to seeing you again!

May 10, 2025

I had an amazing experience purchasing my new Mercedes CLE53 AMG, thanks to the outstanding team of Basel and his manager Kal. From the very first interaction, Basel was professional, knowledgeable, and t More

by tawabsalehzada
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Basel Abbas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kal Elhamad
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Mercedes-Benz of Grapevine responded

Thank you for the outstanding review! We're thrilled to hear Basel and Kal made your experience so smooth, exciting, and truly memorable. Their professionalism, attention to detail, and genuine commitment to your satisfaction reflect exactly what we strive for at Mercedes-Benz of Grapevine. We appreciate your recommendation and hope you enjoy every moment with your new AMG!

May 10, 2025

Mercedes Benz at Grapevine Avondale was great to work with. Process was smooth.Adam was very patient and helped through out. More

by Ravi Sembeti
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Asi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Mercedes-Benz of Grapevine responded

Thank you for the kind words! We're so glad to hear Adam made your experience smooth and stress-free with his patience and support. We appreciate you choosing Mercedes-Benz of Grapevine and look forward to serving you again!

May 05, 2025

Marcos was wonderful. He was knowledgeable and helpful making our experience smooth and effortless. We would highly recommend working with Marcos. More

by Melissa
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Marco Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025 -

Mercedes-Benz of Grapevine responded

Thank you for the kind words! We're so glad Marcos made your experience smooth and effortless with his knowledge and support. We truly appreciate your recommendation and look forward to seeing you again!

May 05, 2025

From the beginning Chase made this experience a 10/10! He was super helpful and got everything done super quick. The whole process was stress free and overall a great experience! More

by Casey Herrera
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase Kibodeaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025 -

Mercedes-Benz of Grapevine responded

Thank you for the amazing feedback! We're so glad Chase made your experience smooth, quick, and stress-free from start to finish. We appreciate your trust and are thrilled to hear it was a 10/10!

May 01, 2025

Terrible experience, terrible service from this sales guy and will never recommend doing business here More

by John
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Davius Blackshire
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025 -

Mercedes-Benz of Grapevine responded

We’re truly sorry to hear about your experience—it’s not the level of service we strive to provide. We’d appreciate the opportunity to learn more and see how we can make things right. Please email us at ManagementTeam@avondale.com with more details so we can look into this further.

April 30, 2025

Very helpful Answered all for the questions Found the car we wanted and had a good test drive More

by Steve
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jacob Myers
May 06, 2025 -

Mercedes-Benz of Grapevine responded

Thank you for the great feedback! We're glad our team was able to answer all your questions and help you find the right car. Thank you for choosing Mercedes-Benz of Grapevine!

April 29, 2025

I recently purchased a vehicle from Grapevine Mercedes and I couldn’t be happier with the experience. From the moment I walked in, Chade made me feel welcome and taken care of. They were knowledgeable, pa More

by Dylan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Kibodeaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2025 -

Mercedes-Benz of Grapevine responded

Thank you for the fantastic review! We're thrilled to hear Chase made your experience welcoming, smooth, and stress-free. Congratulations on your new vehicle, and we look forward to seeing you again!