Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Grapevine
Grapevine, TX
2,003 Reviews
When it comes to all things Mercedes-Benz, the world-class team at Mercedes-Benz of Grapevine stands ready to serve you. Our hand-selected inventory of Mercedes-Benz vehicles is second to none. Our Sales Experience Managers are here to help you find the vehicle that fits your lifestyle and our streamlined buying process allows you to work with your Sales Experience Manager throughout. There’s no back and forth with a manager over price and no introduction to a Finance Manager if you choose to purchase or lease a vehicle.
At Mercedes-Benz of Grapevine, you are at the center of everything we do and our mission is to provide you with an elevated purchase and ownership experience. Please stop by soon to experience our luxury amenities, world-class showroom and state-of-the-art service center. We are so excited to welcome you to Mercedes-Benz of Grapevine, an Avondale Dealership.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,003 reviews
December 06, 2023
This dealership demonstrated the utmost professionalism during my buying process. I observed them give the same level of attention and service to all customers - regardless of background, during my time t during my buying process. I observed them give the same level of attention and service to all customers - regardless of background, during my time there. More
by Lwebb1981.lw
Employees Worked With
December 05, 2023
Great experience throughout the whole pre-owned car buying process - Marco made it seamless and straightforward buying process - Marco made it seamless and straightforward More
by jacobclackey
Employees Worked With
December 04, 2023
Outstanding experience at Mercedes-Benz Grapevine. Marco made the buying experience totally painless, easy and stress free. Will be doing business with him again in the future. The rest of the staff a Marco made the buying experience totally painless, easy and stress free. Will be doing business with him again in the future. The rest of the staff at the dealership from reception to service was top notch as well. A+. More
by braden.elrod
Employees Worked With
December 03, 2023
Great communication! Smooth transaction. Very professional and they exceeded expectations with the delivery of the vehicle and level of service. Smooth transaction. Very professional and they exceeded expectations with the delivery of the vehicle and level of service. More
by RA
Employees Worked With
November 29, 2023
Great experience attributed to Marco! He took the time and patience to walk me through everything. He made sure I understood all the features and next steps. Thanks, Marco He took the time and patience to walk me through everything. He made sure I understood all the features and next steps. Thanks, Marco More
by llamonte
November 29, 2023
Marco was very professional and trust worthy. He made us feel comfortable and special. Great sales guy! He made us feel comfortable and special. Great sales guy! More
by Gomez Family
November 28, 2023
We are extremely satisfied with our purchase from Mercedes Benz of Grapevine. Marco Lopez proved to be exceptionally helpful and professional, making the entire vehicle purchasing process a seamless Mercedes Benz of Grapevine. Marco Lopez proved to be exceptionally helpful and professional, making the entire vehicle purchasing process a seamless experience. We wholeheartedly recommend both Marco and the dealership. Thank you, Marco, for your outstanding assistance—it was truly a pleasure working with you. More
by VG
Employees Worked With
November 28, 2023
Marco was great! Very kind and professional. He worked hard to get us a deal we wanted. Took care of even the little things to ensure our satisfaction. I will de Very kind and professional. He worked hard to get us a deal we wanted. Took care of even the little things to ensure our satisfaction. I will definitely go to him for future cars. More
by Jbknudsen23
Employees Worked With
November 24, 2023
Thank you so much for your patient processing and making this easy and a wonderful experience this easy and a wonderful experience More
by Arobin.frandsen
Employees Worked With
