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Mercedes-Benz of Grapevine
Grapevine, TX
1,977 Reviews
When it comes to all things Mercedes-Benz, the world-class team at Mercedes-Benz of Grapevine stands ready to serve you. Our hand-selected inventory of Mercedes-Benz vehicles is second to none. Our Sales Experience Managers are here to help you find the vehicle that fits your lifestyle and our streamlined buying process allows you to work with your Sales Experience Manager throughout. There’s no back and forth with a manager over price and no introduction to a Finance Manager if you choose to purchase or lease a vehicle.
At Mercedes-Benz of Grapevine, you are at the center of everything we do and our mission is to provide you with an elevated purchase and ownership experience. Please stop by soon to experience our luxury amenities, world-class showroom and state-of-the-art service center. We are so excited to welcome you to Mercedes-Benz of Grapevine, an Avondale Dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
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Showing 1,977 reviews
July 29, 2022
Mercedes in Grapevine was a very nice dealership. David was very helpful with any questions I had and made the buying process very easy and quick. David was very helpful with any questions I had and made the buying process very easy and quick. More
by morgantcraig
Employees Worked With
David Canales
July 27, 2022
David Canales was fantastic! ! We had the best costumer service experience ever buying a car! Hands down! Highly recommend if you want to purchase a vehicle! Professional , friend ! We had the best costumer service experience ever buying a car! Hands down! Highly recommend if you want to purchase a vehicle! Professional , friendly and very knowledgeable! They are the best! More
by Istharsalgado2
Employees Worked With
David Canales
July 25, 2022
David knows what he does and what the customer wants. He tried to make the deal in a pleasant way and I will definitely come back for the next car and my wife's. I highly recommend him for your next M He tried to make the deal in a pleasant way and I will definitely come back for the next car and my wife's. I highly recommend him for your next Mercedes. More
by jaypark2000
Employees Worked With
David Canales
July 24, 2022
Great service and attention. Sales person to great care to make sure we well were informed during the sales process. Sales person to great care to make sure we well were informed during the sales process. More
by Rob
Employees Worked With
July 22, 2022
What a pleasure it was to work with David! I wouldn’t go to anyone else. He was patient, detail oriented and beyond helpful! I wish I could give more stars because this was the best car purcha I wouldn’t go to anyone else. He was patient, detail oriented and beyond helpful! I wish I could give more stars because this was the best car purchase I have ever had! Thank you David!!!! More
by Emilygard072
Employees Worked With
David Canales
July 16, 2022
At first I was about ready to walk away. Joe was very arrogant an blew off my appointment. I sat there 20 minutes before another associate (Josh) came to my rescue. He was great. Joe was very arrogant an blew off my appointment. I sat there 20 minutes before another associate (Josh) came to my rescue. He was great. More
by wvenable81
July 14, 2022
Dylan was my sales manager, and was greatly appreciated. After going to Dylan with what I was in search of, Dylan helped narrow the search down while showing other models and options. After my selection, After going to Dylan with what I was in search of, Dylan helped narrow the search down while showing other models and options. After my selection, the build was taking much longer than expected, but showed me a new build that just arrived. Thanks Dylan!! More
by Jasonzitzelberger
Employees Worked With
David Canales, Dylan Thompson
June 30, 2022
Grant Adams is so knowledgeable & informative where he guided us through our whole purchase of our first Mercedes Benz!!! guided us through our whole purchase of our first Mercedes Benz!!! More
by Geetha Bairu
