Mercedes-Benz of Grapevine

Bria was so excellent and helpful throughout the entire process. I believe that people will forget what you say, but they will never forget how you make them feel. Her customer service and professionalism process. I believe that people will forget what you say, but they will never forget how you make them feel. Her customer service and professionalism were top-notch. I contacted three Mercedes dealers before contacting Bria (Grapevine), and she was the only one who made me feel confident that this dealership would deliver me the car of my dreams. She is very knowledgeable about the vehicles, and she was able to answer all the questions I had on my trade-in and the financing questions. She also impressed me when she was able to show me all the technology and custom features on the Mercedes Me app. I have owned several luxury vehicles, and this car purchasing experience was the best. I am prior military and a teacher, and I have several friends interested in Mercedes after seeing my car. I will definitely recommend Bria and Grapevine Mercedes. Thanks once again for excellent service and a pleasant buying experience! More

Kelsey is prompt, kind and service oriented. Would strongly refer Kelsey to others. She has no issue saying she doesn’t know the answer; her honestly is refreshing. Would strongly refer Kelsey to others. She has no issue saying she doesn’t know the answer; her honestly is refreshing. More

I had a wonderful experience purchasing a vehicle with Hector. He made the whole process stress free and went above and beyond in every aspect. Hector. He made the whole process stress free and went above and beyond in every aspect. More

The best dealer of Dallas Fort Worth Excellent service David is the best Good job service David is the best Good job More

Bria out sales representative was great and pleasure to work with and took really good care of us! work with and took really good care of us! More

Bria is really friendly and professional, she explained everything to us and make the buying process so pleasant . everything to us and make the buying process so pleasant . More

Kelsey is being helped through this purchase process. She is patient, and very nice to explain the feature vs functionality, and price. We have chosen all what we need, instead of what we don't need; We She is patient, and very nice to explain the feature vs functionality, and price. We have chosen all what we need, instead of what we don't need; We focused on the money for the features for us in next 15 years. She also explained maintenance service and its price. She is knowledgeable in this business. With her help, we saved $3500 dollars on this purchase. We strongly recommend her as your sales lady for your next purchase! More

Excellent service and experience . . Davius Blackshire was very helpful, efficient , kept our interest in focus . . Davius Blackshire was very helpful, efficient , kept our interest in focus . More

This is our second purchase with MB of Grapevine! Trevor Mills and his manager were super helpful! Also, shout out to Josh Logan who assisted us. These guys are brilliant and knowledgeable. Always pl Trevor Mills and his manager were super helpful! Also, shout out to Josh Logan who assisted us. These guys are brilliant and knowledgeable. Always pleasure doing business with them! Highly recommend them for anyone looking to buy a Mercedes Benz. More

Trevor Mills was our sales manager who made our car buying experience a pleasurable one! His Manager Sean Hayes was also overseeing the process and made sure all our expectations were exceeded. I love buying experience a pleasurable one! His Manager Sean Hayes was also overseeing the process and made sure all our expectations were exceeded. I love this dealership cause of these folks. Will continue to be and Avondale MB Grapevine customer for years to come! More