Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Grapevine
Grapevine, TX
2,118 Reviews
When it comes to all things Mercedes-Benz, the world-class team at Mercedes-Benz of Grapevine stands ready to serve you. Our hand-selected inventory of Mercedes-Benz vehicles is second to none. Our Sales Experience Managers are here to help you find the vehicle that fits your lifestyle and our streamlined buying process allows you to work with your Sales Experience Manager throughout. There’s no back and forth with a manager over price and no introduction to a Finance Manager if you choose to purchase or lease a vehicle.
At Mercedes-Benz of Grapevine, you are at the center of everything we do and our mission is to provide you with an elevated purchase and ownership experience. Please stop by soon to experience our luxury amenities, world-class showroom and state-of-the-art service center. We are so excited to welcome you to Mercedes-Benz of Grapevine, an Avondale Dealership.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,118 reviews
June 13, 2022
Fantastic and trustworthy customer service. I'm very confident that I will be back for future cars due to the positive experience I had at this dealership. Thanks! I'm very confident that I will be back for future cars due to the positive experience I had at this dealership. Thanks! More
by kelly.bierig
Employees Worked With
David Canales
June 11, 2022
The sales manager Bria was very personable and great to work with, I really appreciate her patience and attention to details. Thank you Bria. work with, I really appreciate her patience and attention to details. Thank you Bria. More
by Barnedra
June 08, 2022
Excellent service. David is great to deal with. He helped us get the best family experience and he arranged everything he could to make my wife enjoy her gift. David is great to deal with. He helped us get the best family experience and he arranged everything he could to make my wife enjoy her gift. More
by syed_kazmi
Employees Worked With
David Canales
June 07, 2022
Enjoyed dealing with Charles Lane. Have purchased a number of cars from him. He does a great job. Have purchased a number of cars from him. He does a great job. More
by georgia.littlepage
Employees Worked With
June 05, 2022
Great purchase experience with Marty despite delivery delays out of everyone’s control at the dealership! The wait was all worth it and Marty made it such an enjoyable experience throughout the process! delays out of everyone’s control at the dealership! The wait was all worth it and Marty made it such an enjoyable experience throughout the process! Thank you More
by Michel A
Employees Worked With
Marty Marshall
June 02, 2022
Everybody is nice! !! Payton was very professional and patient, I recommended I definitely going to purchase my next car with them!! !! Payton was very professional and patient, I recommended I definitely going to purchase my next car with them!! More
by Roberto-muneco
Employees Worked With
June 02, 2022
David Canales did a terrific job throughout the whole process from helping us order the vehicle, accommodating our tight schedule, and closing the deal. Would highly recommend to others! In addition, process from helping us order the vehicle, accommodating our tight schedule, and closing the deal. Would highly recommend to others! In addition, the dealership is nice, clean and friendly. Kids enjoyed the playroom and the free drinks More
by JJtpa
Employees Worked With
David Canales
May 30, 2022
I had an amazing experience at Mercedes Benz Grapevine. The process was smooth & seamless. David went above an beyond with helping us find the right car for our family! The process was smooth & seamless. David went above an beyond with helping us find the right car for our family! More
by brittanysguillory
Employees Worked With
David Canales
