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Mercedes-Benz of Grapevine
Grapevine, TX
2,127 Reviews
When it comes to all things Mercedes-Benz, the world-class team at Mercedes-Benz of Grapevine stands ready to serve you. Our hand-selected inventory of Mercedes-Benz vehicles is second to none. Our Sales Experience Managers are here to help you find the vehicle that fits your lifestyle and our streamlined buying process allows you to work with your Sales Experience Manager throughout. There’s no back and forth with a manager over price and no introduction to a Finance Manager if you choose to purchase or lease a vehicle.
At Mercedes-Benz of Grapevine, you are at the center of everything we do and our mission is to provide you with an elevated purchase and ownership experience. Please stop by soon to experience our luxury amenities, world-class showroom and state-of-the-art service center. We are so excited to welcome you to Mercedes-Benz of Grapevine, an Avondale Dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
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Showing 2,127 reviews
February 18, 2022
Patient Custermer test drive accompany and explanation of the vehicle. Quick response to customer inquiries all through purchase processing from order placement to vehicle pick up. Effective help of auto the vehicle. Quick response to customer inquiries all through purchase processing from order placement to vehicle pick up. Effective help of auto loan application and approval. Erase customer anxiety with professionalism. Focused and kind after sale follow up customer service. My sales representative was Casey. Thank you so much. More
by Joy Sesame
Employees Worked With
February 17, 2022
Best car buying experience I’ve ever had! Kelsey was super helpful and kept the process super simple. She kept us up to date on everything and made sure we were happy every step of the way. C Kelsey was super helpful and kept the process super simple. She kept us up to date on everything and made sure we were happy every step of the way. Couldn’t have gone any better! More
by Bridgettemccain
Employees Worked With
Kelsey Hatfield
February 17, 2022
We contacted David because he gave us a call including an email and txt message when we were inquiring about a car. He is very professional and heloed us the best he could. He is honest and We did not feel p email and txt message when we were inquiring about a car. He is very professional and heloed us the best he could. He is honest and We did not feel pressued. More
by Bensampi
Employees Worked With
David Canales
February 15, 2022
Very professional. Honor commitments. Very efficient. Clean facility. Wonderful customer service. Great experience. Highly recommend. Honor commitments. Very efficient. Clean facility. Wonderful customer service. Great experience. Highly recommend. More
by vsmith468
Employees Worked With
February 14, 2022
I loved their communication and easy way of finalizing the work to buy my dream car. All kudos to david! the work to buy my dream car. All kudos to david! More
by Vasu
February 11, 2022
The dealership was wonderful from the start. Very comfortable atmosphere and very helpful. David Canales was the best to work with and came through with everything he said he would do. comfortable atmosphere and very helpful. David Canales was the best to work with and came through with everything he said he would do. More
by Sheryl.mccoy
Employees Worked With
David Canales
February 11, 2022
David is an exceptional person. He was very very patient with me and didn’t try to sell me a car just to sell a car. He was attentive to my concerns, gave me the space and time I needed to make a decision a with me and didn’t try to sell me a car just to sell a car. He was attentive to my concerns, gave me the space and time I needed to make a decision and get the right car for me. His professionalism and customer service skills are exemplary. I would recommend him to friends and family without reservations. More
by Emmanuel Obi
Employees Worked With
David Canales
February 09, 2022
Bria was awesome and very knowledgeable. She was available for me anytime. Mercedes was very welcoming to me whenever I went to visit. Throw was very patient and kind with me during my buying proces available for me anytime. Mercedes was very welcoming to me whenever I went to visit. Throw was very patient and kind with me during my buying process. I recommend this company and Bria to anyone looking for a new car. More
by kyanacounts
Employees Worked With
Bria Harrison
