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Mercedes-Benz of Grapevine
Grapevine, TX
2,001 Reviews
When it comes to all things Mercedes-Benz, the world-class team at Mercedes-Benz of Grapevine stands ready to serve you. Our hand-selected inventory of Mercedes-Benz vehicles is second to none. Our Sales Experience Managers are here to help you find the vehicle that fits your lifestyle and our streamlined buying process allows you to work with your Sales Experience Manager throughout. There’s no back and forth with a manager over price and no introduction to a Finance Manager if you choose to purchase or lease a vehicle.
At Mercedes-Benz of Grapevine, you are at the center of everything we do and our mission is to provide you with an elevated purchase and ownership experience. Please stop by soon to experience our luxury amenities, world-class showroom and state-of-the-art service center. We are so excited to welcome you to Mercedes-Benz of Grapevine, an Avondale Dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
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Showing 2,001 reviews
September 22, 2020
I can honestly say that I had a great experience buying my new car at Mercedes-Benz of Grapevine. All of that credit goes to Joseph Kim who was a great salesperson to work with. He was attentive, since my new car at Mercedes-Benz of Grapevine. All of that credit goes to Joseph Kim who was a great salesperson to work with. He was attentive, sincerely helpful, and made me feel no pressure. He helped me find exactly what I wanted. More
by aadfw
Employees Worked With
Joseph Kim
September 19, 2020
Bria was courteous and resourceful. She helped me get the exact car I wanted. The dealership then gave me the beat deal, by far, in the entire DFW metroplex. I would definitely reach out to Bria again for exact car I wanted. The dealership then gave me the beat deal, by far, in the entire DFW metroplex. I would definitely reach out to Bria again for my future cars. More
by bbherbert11
Employees Worked With
Bria Harrison
September 17, 2020
Bria was truly incredible! From start to finish she made the experience easy, smooth and one to remember! I’d highly recommend Bria and Mercedes Benz of Grapevine to anyone looking to purchase their next ve the experience easy, smooth and one to remember! I’d highly recommend Bria and Mercedes Benz of Grapevine to anyone looking to purchase their next vehicle. More
by Laurenabixler
Employees Worked With
Mara Siddique, Bria Harrison
September 07, 2020
Jordan was very responsive to my many questions over email. He made the whole transaction very simple and quick. I would definitely recommend both Jordan and MB of Grapevine ! email. He made the whole transaction very simple and quick. I would definitely recommend both Jordan and MB of Grapevine ! More
by BGREATHOUSE69
Employees Worked With
Jordan Lee
September 04, 2020
Outstanding service!! Bria Harrison is amazing she will definitely take care of you like no other! She listened to want your wanting and will get you into the right car for you and your family! Definitely definitely take care of you like no other! She listened to want your wanting and will get you into the right car for you and your family! Definitely would recommend her if your looking for a car! More
by Yesenia
Employees Worked With
Bria Harrison
September 03, 2020
If you are looking for a quality dealership with exemplary service Mercedes-Benz of Grapevine and Jordan Lee are the ones to see. These folks are the best. exemplary service Mercedes-Benz of Grapevine and Jordan Lee are the ones to see. These folks are the best. More
by randylyon1
Employees Worked With
Jordan Lee
September 01, 2020
Easy dealership to work with. Made my buying experience seamless. Bria is the best hands down. The communication and buying experience will keep me coming back. seamless. Bria is the best hands down. The communication and buying experience will keep me coming back. More
by Btbrown32
Employees Worked With
Bria Harrison
September 01, 2020
I worked with Bria Harrison for my CLS53. This young lady gets it and fully understands customer service. I will use her again when my wife's car is ready for trade. I would recommend Bria for you n lady gets it and fully understands customer service. I will use her again when my wife's car is ready for trade. I would recommend Bria for you next transaction at Park Place Mercedes. The only reason i did not give the dealership 5 stars is the experience with my trade-in appraiser guy was not real good (Bria had nothing to do with this) More
by mochulsky
Employees Worked With
Bria Harrison
August 31, 2020
Joe is fantastic, as a young buyer of my first luxury vehicle I had a hard time finding a dealer that would take me seriously and help educate me on the process. Joe was that educator! He walked me thro vehicle I had a hard time finding a dealer that would take me seriously and help educate me on the process. Joe was that educator! He walked me through every step and helped me find a vehicle I have been in love with for several years. I have recommended Joe to several friends/family members interested in getting a MB (2 of which have actually purchased with him). Will reach out to him again when it is time for my next one! More
by MarcoC
Employees Worked With
Joe DiLoreto
