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Mercedes-Benz of Grapevine
Grapevine, TX
2,128 Reviews
When it comes to all things Mercedes-Benz, the world-class team at Mercedes-Benz of Grapevine stands ready to serve you. Our hand-selected inventory of Mercedes-Benz vehicles is second to none. Our Sales Experience Managers are here to help you find the vehicle that fits your lifestyle and our streamlined buying process allows you to work with your Sales Experience Manager throughout. There’s no back and forth with a manager over price and no introduction to a Finance Manager if you choose to purchase or lease a vehicle.
At Mercedes-Benz of Grapevine, you are at the center of everything we do and our mission is to provide you with an elevated purchase and ownership experience. Please stop by soon to experience our luxury amenities, world-class showroom and state-of-the-art service center. We are so excited to welcome you to Mercedes-Benz of Grapevine, an Avondale Dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
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Showing 2,128 reviews
May 13, 2021
The dealership was very nice, sales people was very helpful and worked hard to make the deal. I like that they give you detail instruction about how to operate the car! helpful and worked hard to make the deal. I like that they give you detail instruction about how to operate the car! More
by miles
Employees Worked With
Fred Jones
May 11, 2021
Grant Adams was excellent to work with. Very professional and made the experience fun. Love my new GLE! Grant was very knowledgeable and helpful when reviewing all the options for the car and professional and made the experience fun. Love my new GLE! Grant was very knowledgeable and helpful when reviewing all the options for the car and comparison to other models. The actual purchase process was very efficient. He stayed on top of everything and did a great job of keeping me informed. More
by barnhartfamily4
Employees Worked With
Grant Adams
May 07, 2021
Outstanding experience with this dealership and sales staff. We worked with Darrin Cline and and were able to test drive several models, go home and make a decision on the car we wanted, and have the car staff. We worked with Darrin Cline and and were able to test drive several models, go home and make a decision on the car we wanted, and have the car delivered to our home without hours of waiting around the dealership. More
by tcocke85
Employees Worked With
Darrin Cline
May 04, 2021
My experience with this dealer was amazing from the first day. Darrin was very helpful with every question I had and quite efficient to take care of me. I cannot say I had the same experience at other dealer day. Darrin was very helpful with every question I had and quite efficient to take care of me. I cannot say I had the same experience at other dealers. This will definitely be my to go place when I am ready for my next vehicle. More
by Jan L
Employees Worked With
Darrin Cline
May 02, 2021
Thank you Mercedes-Benz of Grapevine! I love my car! Bria and Zach were so professional and fun to work with. We will always come here for our next cars! and Zach were so professional and fun to work with. We will always come here for our next cars! More
by angmx3
May 01, 2021
Professionalism. Very kind, Explained throughly, No hassle, and Reasonable price. If you want to buy a new Mercedes, she is the right person to choose. hassle, and Reasonable price. If you want to buy a new Mercedes, she is the right person to choose. More
by Daisy
Employees Worked With
Bria Harrison
April 30, 2021
Alejandro made the purchase quick and easy if fact my wife stated he is the only car salesman she liked and felt he was honest and trustworthy wife stated he is the only car salesman she liked and felt he was honest and trustworthy More
by Jim
April 24, 2021
Parrish went above & beyond to make sure I was satisfied with the deal even though we conducted the transaction remotely. Made sure we could execute paperwork remotely with the deal even though we conducted the transaction remotely. Made sure we could execute paperwork remotely More
by Dnnelson
Employees Worked With
Parrish Michener
April 22, 2021
I was not satisfied with the level of customer service at this location. The overall service was Poor. I purchased my vehicle over 2 weeks ago and still have not received a call about getting a second key. this location. The overall service was Poor. I purchased my vehicle over 2 weeks ago and still have not received a call about getting a second key. More
by Robin
Employees Worked With
Paul Clay, Trevor Mills, Fred Jones
April 14, 2021
Had a great experience with my new purchase with Dereck, Doug and Bria. I wanted to change from a sedan to SUV and they made it happen. I am enjoying my vehicle. I will always purchase from Mercedes-Benz Doug and Bria. I wanted to change from a sedan to SUV and they made it happen. I am enjoying my vehicle. I will always purchase from Mercedes-Benz Grapevine. More
by R.Walker
