Zach Gilbert
Zach Gilbert at Mercedes-Benz of Grapevine

Zach Gilbert

General Manager

Mercedes-Benz of Grapevine

1300 Texan Trail
Grapevine, TX 76051

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5.0
22 Reviews

Dealership Experience

7 yrs, 2 mos

Industry Experience

21 yrs, 9 mos

5.0

22 Reviews

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22 Reviews of Zach Gilbert

August 13, 2026

Dealership Rating
Employee Rating

Jorge, Khai, Matt and Zach were AWESOME, BEST experience getting a vehicle I’ve had! They were not only patient but super SUPPORTIVE throughout the entire process. I HIGHLY RECOMMEND utilizing them and will More

by krushfit
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew McPherson , Jorge Gonzalez, Khai

Aug 14, 2026

Mercedes-Benz of Grapevine responded

Thank you for the fantastic review! We’re thrilled to hear our team worked together to make this your best vehicle-buying experience yet. Their patience, support, and teamwork reflect the exceptional experience we strive to provide every client. We truly appreciate your recommendation and will be sure to share your kind words with the entire team. Congratulations on your new vehicle!

January 17, 2026

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Employee Rating

Mercedes Benz of Grapevine is simply the best at customer service, and Joey Porter is one of the reasons why. Joey has taken control of my account since my previous sales representative moved on, and he is d More

by tpayne111
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Joseph Turner, Matthew McPherson , Joey Porter

Jan 20, 2026

Mercedes-Benz of Grapevine responded

Thank you for such a thoughtful and detailed review! We’re honored to hear Joey has continued to deliver exceptional care and has made your experience with Mercedes-Benz of Grapevine even better. His product knowledge, follow-through, and genuine commitment truly set him apart. We sincerely appreciate your trust and kind words about Joey and our entire team. It means a great deal to us.

March 06, 2025

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All at the dealership were all very friendly from the Receptionist, Service Manager, Sales Team, and Dyan was great to work with. More

by Brad.pflueger
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Guerra , Dyan Hiner, Chris Stanford

Mar 07, 2025

Mercedes-Benz of Grapevine responded

Thank you for your kind words! We're so glad to hear that our entire team made your experience a great one. We appreciate your support and look forward to assisting you again in the future!

February 18, 2025

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Employee Rating

Zach, Marco and Team exemplify MB's Mission to create vehicles that inspire...and delight customers & provide world class customer service. When you match that excellence with true white glove service, More

by MH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marco Lopez, Tyler - Great contact and follow up

Feb 20, 2025

Mercedes-Benz of Grapevine responded

Thank you for your kind words! We're thrilled that Zach, Marco, and the team provided an exceptional experience that reflects our commitment to excellence. We appreciate your support and look forward to serving you again!

October 29, 2024

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Employee Rating

Our family needed an additional vehicle for my wife, and I recently had the pleasure of working with Tom Lim at Mercedes-Benz of Grapevine. I can honestly say it was the best car-buying experience I've More

by Sopheakhuot
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew McPherson, Ricky Williams , Tom Lim

Nov 15, 2024

Mercedes-Benz of Grapevine responded

Thank you for sharing your experience and choosing Mercedes-Benz of Grapevine!

April 19, 2024

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Employee Rating

I loved the atmosphere of this dealership! From the time I stepped out of my car to the time I drove off the lot with my new Mercedes Benz it was an amazing experience. Everyone was so friend More

by Blessed Diva
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joseph Turner, Matthew McPherson, Ricky Williams , Grant Adams, Kevin Bedford, Dyan Hiner, Tom Lim, Dereck Penrod, Chris Stanford, Tyler Null

March 06, 2024

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The staff at Avondale Mercedes dealership couldn’t have been more professional, considerate and accommodating me and my wife. Absolutely top notch group and organization!!!!! More

by dunk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marco Lopez

September 20, 2022

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Employee Rating

Thank you Zack and Robert for making the buying experience so easy with world class treatment. Also kudos to Kevin in service and Raul in the body shop for their assistance. MB Grapevine is top not More

by Cathy
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Pickett, Chris Stanford

February 04, 2022

Dealership Rating
Employee Rating

Very accommodating, responsive, and professional. My salesperson Alejandro always takes the best care of us and makes to process easy. More

by Pkconner
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joseph Turner, Matthew McPherson , Sean Hayes, Dereck Penrod, Alejandro Perez, Chris Stanford

Feb 07, 2022

Mercedes-Benz of Grapevine responded

Thank you! We are glad Alejandro was able to provide you an Elevated Experience here at Mercedes-Benz of Grapevine. We look forward to helping you with your Mercedes-Benz needs in the future!

January 10, 2022

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Employee Rating

The experience was great, smooth, and fast. Shout out to David C. and Jake for making things happen, and taking care of me. They really went out of their way to get the deal done! More

by viet.dnguyen
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Canales

Jan 12, 2022

Mercedes-Benz of Grapevine responded

Thank you! We are glad David and Jake were able to provide you an Elevated Experience here at our dealership. We look forward to helping you with any of your Mercedes-Benz needs!

1

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