Mercedes-Benz of Grapevine

Jacob is amazing! We purchased a used Honda Civic about a month ago for our teenage daughter from Jacob. It had a minor scratch on the bumper, and Jacob touched it up f We purchased a used Honda Civic about a month ago for our teenage daughter from Jacob. It had a minor scratch on the bumper, and Jacob touched it up for us when we went to pick up the plates. He was courteous, knowledgeable, and very friendly. We highly recommend him for all of your car buying needs! More

Outstanding Experience with Jacob Eisenberg!! My husband and I visited Park Place Mercedes Grapevine on 6/18/2019 to check out their pre-owned Certified vehicles especially since our current Merce My husband and I visited Park Place Mercedes Grapevine on 6/18/2019 to check out their pre-owned Certified vehicles especially since our current Mercedes was scheduled for service in Austin on 6/21/2019. Jacob Eisenberg approached us soon after we arrived and due to his friendly, professional demeanor, we actually decided to test drive a vehicle. During the test drive, Jacob was extremely knowledgeable about the vehicle and we decided to buy. Since we live in Austin, Jacob offered to drive the vehicle to us later in the week and continued to display his willingness to go over and beyond to accommodate our needs. When we picked up the car on Saturday, we had a few last minute requests that Jacob accommodated without a hitch. In the end, we love the car, our buying experience was seamless and Jacob was outstanding! I will definitely buy from Park Place Grapevine again. It is worth the drive from Austin and I will also drive to Grapevine for all my service needs. Thank you Jacob! You are the best! More

Seamless Car Purchase I purchased a certified pre-owned Mercedes from Park Place Grapevine. My salesman was Austin Houpt. Austin listened to the type of car I was looking I purchased a certified pre-owned Mercedes from Park Place Grapevine. My salesman was Austin Houpt. Austin listened to the type of car I was looking for and only steered me in that direction. He was very knowledgeable on every vehicle I looked at. I loved that I wasn't passed around from a salesman, to finance, etc. Austin completed all parts of my transaction. He was so professional and I will definitely buy my next car from him. More

Great Experience Marty went above and beyond to get me in my GLC. We were searching for something new and ran into Marty. He gave us a test drive of our car and explai Marty went above and beyond to get me in my GLC. We were searching for something new and ran into Marty. He gave us a test drive of our car and explained it so well. We had our daughter with us an he gave her a stuffed bear in the end that she still sleeps with. He was great to work with and would highly recommend buying from him and this location. More

Best Car Shopping Experience with Austin Houpt My husband and I were in the market for a new vehicle, we went to Park Place Grapevine and met Austin - he was friendly, knowledgeable, and gave us a My husband and I were in the market for a new vehicle, we went to Park Place Grapevine and met Austin - he was friendly, knowledgeable, and gave us a no hassle no pressure experience. He was thorough, courteous, and has followed up with us several times after vehicle purchase (even while out of the office sick!). Overall it was the best car shopping experience we have ever received. Thank You, Austin!! More

Austin Houpt is World Class!!! I have purchased two vehicles with Austin Houpt at Park Place Motorcars Grapevine. My husband and I were searching for a preowned Suburban and found T I have purchased two vehicles with Austin Houpt at Park Place Motorcars Grapevine. My husband and I were searching for a preowned Suburban and found THE perfect car that was just traded in the day of. Austin had the car detailed and ready before we even got to the dealership to see it. After a quick test drive and 25 minutes to complete paperwork we were driving off! The next buying experience was even quicker and more amazing (if that is even possible!)... I found an SLC 43 AMG that was certified pre-owned. Austin sent me pre-approval paperwork to complete before I got to the dealership since I KNEW this was going to be my car. Upon arrival we took it for a test drive, he had paperwork ready to go, and I was immediately out the door in my new convertible! I could not be happier with his amazing service, attention to detail, no pressure attitude, and just an all around great guy! More

Excellent service Jacob Eisenberg helped me with my used car purchase this weekend and he was very nice to work with. I did not feel like he was pushing me to buy anyth Jacob Eisenberg helped me with my used car purchase this weekend and he was very nice to work with. I did not feel like he was pushing me to buy anything, he gave me the information I needed and made the process easy. More

Fast, friendly and easy Came from Houston to purchase a gtr. Worked the deal pretty much all through text and email. Was at the dealership maybe an hour and was driving home Came from Houston to purchase a gtr. Worked the deal pretty much all through text and email. Was at the dealership maybe an hour and was driving home in my dream car. Andy was a great salesman, was not pushy and super friendly. Took care of anything I needed with plenty of check ups even after vehicle purchase. Super clean dealership as well. 10/10 More

Great Experience! I went into Park Place late on a Friday to look at an Infiniti that was posted online. Jacob Eisenberg was the associate that helped me, and I couldn’ I went into Park Place late on a Friday to look at an Infiniti that was posted online. Jacob Eisenberg was the associate that helped me, and I couldn’t be more pleased with my experience! He was quick to help, very knowledgeable and even stayed late getting me into my new car. From the minute I stepped onto the lot, to the day I took my car in for him to put my new plates on, I’ve felt like I was in good hands. I’ve had less than pleasant experiences in a dealership before, but Jacob made this one a dream. The service and care I received was impeccable and I would highly recommend him to anyone looking to purchase a new vehicle. Thanks Jacob and Park Place! You have a very happy customer on your hands! More

EXCELLENT CARE!!!! Purchased 2018 C-300 My husband and I had a delightful experience with Mr. Bolomope. He had knowledge, wisdom and experience of his product. We felt quite at ease. My husband and I had a delightful experience with Mr. Bolomope. He had knowledge, wisdom and experience of his product. We felt quite at ease. More