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Mercedes Benz of Greenwich

Greenwich, CT

4.8
192 Reviews

261 West Putnam Avenue

Greenwich, CT

06830

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Showing 192 reviews

April 02, 2024

This dealership is well run and meets or exceeds my standards in providing service and support. More

by Pattioc136
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Chen
Apr 13, 2024 -

Mercedes Benz of Greenwich responded

Thank you for your positive feedback. At Mercedes-Benz of Greenwich, our goal is to consistently maintain the highest standards in service and support. It's gratifying to know we're meeting those expectations.

March 11, 2024

Excellent customer service! Tom Chen has been my go to guy for 15 years because he is just the absolute best in class. He is the sole reason for my decision to switch the MB of More

by Robyn G.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Chen
Apr 13, 2024 -

Mercedes Benz of Greenwich responded

It's uplifting to know our team, particularly at Mercedes-Benz of Greenwich, made all the difference in your loyalty. Ensuring top-tier customer service is what we strive for. We cherish your continued patronage over these years.

March 05, 2024

Excellent advise on cars and extremely helpful & made getting my new car very easy and fast! Only will go to them for my cars! Tom Chen is the best!! Second car I’ve gotten from him! Fantastic! More

by Happy customer!
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Chen
Apr 13, 2024 -

Mercedes Benz of Greenwich responded

We appreciate your positive feedback about Mercedes-Benz of Greenwich. It's good to hear that you found our team to be helpful in making the process easy and efficient. Your loyalty means a lot!

March 02, 2024

I have have a pleasure of working with Tom Chen over a period of years and a number of vehicles. during that time, I have found him to be very professional, honest, diligent and someone who goes above and More

by Fleisher
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Chen
Apr 13, 2024 -

Mercedes Benz of Greenwich responded

It's great to hear your positive feedback about our team at Mercedes-Benz of Greenwich. We value honesty and diligence in providing a superior service, above all. Thanks for recommending us.

March 02, 2024

Amazing experience from start to finish. Thomas Chen is both knowledgeable and efficient! Best experience I’ve ever had at a car dealership! More

by Greggds
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Chen
Apr 13, 2024 -

Mercedes Benz of Greenwich responded

We appreciate your high praise for Mercedes-Benz of Greenwich. It's great to know our team's knowledge and efficiency made a memorable impression. We'll be sure to maintain these standards during any future services you might require.

March 02, 2024

Wow! Wow! Wow! Thomas Chen is one of the nicest people I have ever met. He has a pleasant personality and very knowledgeable in his field. He goes abov More

by Nikki
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Chen
Apr 13, 2024 -

Mercedes Benz of Greenwich responded

It's great to hear you appreciated the honest advice and exceptional service our team provided during your visit. We'll always aim to assist with making well-informed decisions at Mercedes-Benz of Greenwich. Enjoy your new car or CPO, we're happy that you are.

March 02, 2024

Very welcoming place, always a pleasure to deal with Tommy! Went home with a great car and was very happy with my purchase. More

by Tom
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Thomas Chen
Apr 13, 2024 -

Mercedes Benz of Greenwich responded

We appreciate your positive feedback at Mercedes-Benz of Greenwich. It's great to hear our team was able to assist you in finding a car that fits your needs. Thank you for choosing us for your purchase.

November 20, 2023

We were fortunate to get Thomas Chen as our salesperson. Tom goes above and beyond. Besides being knowledgeable and works to get the best price, he always takes the time to explain and go over any questio More

by judyz1011
Recommend Dealer
Yes
Employees Worked With
Thomas Chen
Nov 21, 2023 -

Mercedes Benz of Greenwich responded

Hello, thanks for sharing this five-star review with us. We're thrilled to learn that our knowledgeable Sales Team went above and beyond to explain everything to you and answer all of your questions. Please don't hesitate to reach out to us at Mercedes-Benz of Greenwich.

October 23, 2023

While shopping for my New Mercedes I visited few dealerships in the area and Mercedes of Greenwich was the best with its impeccable service and willingness to work with me on my particular needs. More

by ra-kardu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TOM Cheng
Oct 24, 2023 -

Mercedes Benz of Greenwich responded

Thank you for sharing this positive review of your experience with our Sales Team here at Mercedes-Benz of Greenwich. We enjoyed reading about the careful attention you received from our team and how they were honest and trustworthy throughout your smooth, five-star purchasing process. Congratulations on your purchase. Your feedback is greatly appreciated.

October 22, 2023

Quite helpful and very knowledgeable. Have had 4 Mercedes from them. The best Sales group in the universe. More

by Cooper
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Healy
Oct 22, 2023 -

Mercedes Benz of Greenwich responded

We are honored you took the time to leave us a five-star review, Cooper. It brings us joy to learn that our knowledgeable Sales Team was helpful during your recent purchase experiences. Your business is valued and we look forward to seeing you again at Mercedes-Benz of Greenwich.

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