Mercedes-Benz of Greenwich
Greenwich, CT
Filter Reviews by Keyword
By Type
Showing 262 reviews
I have to shout out to General Manager Garth Brown. We have purchased several MB's from Greenwich even tho we live across the state. I have always found the best vehicles and sales staff and experien We have purchased several MB's from Greenwich even tho we live across the state. I have always found the best vehicles and sales staff and experience here. Today I had a slight issue with one of the MB's we purchased last year. Without hesitation Garth went above and beyond what any other dealer in the US would ever do to help us with our issue. This is the type of customer service that has virtually disappeared in service related industry. One thing I do know, Garth did not have to help me, at all. But he stepped up and insisted. I will ALWAYS shop MB of Greenwich first and foremost when looking for my future vehicles. More
Reasonable price and trade value. Very helpful salesperson, Leticia. Relatively quick and easy transaction. Service training person for electronics on the vehicle was also extremely Very helpful salesperson, Leticia. Relatively quick and easy transaction. Service training person for electronics on the vehicle was also extremely helpful. I recommend Greenwich Mercedes. More
Devin Stentz at Mercedes-Benz of Greenwich was excellent to work with. He was knowledgeable, responsive, and made the entire process feel straightforward and low-pressure. He took the time to answer our que to work with. He was knowledgeable, responsive, and made the entire process feel straightforward and low-pressure. He took the time to answer our questions, explain the options clearly, and helped us feel confident in our decision. We really appreciated his professionalism and patience throughout the process. I would absolutely recommend Devin to anyone looking for a great experience at Mercedes-Benz of Greenwich. More
Matthew was very friendly, and also knowledgeable about the vehicle. He answered all my questions as we went on a test drive. I would recommend Mercedes-Benz of Greenwich. the vehicle. He answered all my questions as we went on a test drive. I would recommend Mercedes-Benz of Greenwich. More
I have been a customer of Mercedes Benz of Greenwich for nearly twenty years. The service I received from sales consultant Josh Tilton and product specialists Adrian was the best I have ever experienced. Jo nearly twenty years. The service I received from sales consultant Josh Tilton and product specialists Adrian was the best I have ever experienced. Josh was extremely professional, helpful and diligent in helping locate and deliver the exact car I was looking to purchase. His follow up was exemplary and he continued to reach out after the car was delivered. Buying a car can be very stressful, however this was the least stressful and honestly the best experience I have ever received. More
From the start, MB Greenwich (mostly Joe Carbonell) stood out by offering a very competitive price on the particular vehicle I was interested in. That immediately made me want to work with Joe and gave the d out by offering a very competitive price on the particular vehicle I was interested in. That immediately made me want to work with Joe and gave the dealership an advantage over the others I was considering. It was a smart approach that benefited both of us. Joe was always pleasant to work with, answering the phone every single time with a positive, upbeat attitude. He was accommodating throughout the process and genuinely worked to help me get into the vehicle I wanted. He worked very hard to make it happen, but was overly pushy like others in this industry! Occasionally, a few questions I sent by email got lost in the shuffle, but whenever I followed up, he was responsive and did his best to get me the answers I needed. Overall, the buying experience was straightforward and enjoyable. I would definitely consider working with Joe and MB Greenwich again when it's time for my next vehicle. More




