
Mercedes-Benz of Greenwich
Greenwich, CT
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We were looking for a late model S550 and recently purchased one at MB of Greenwich. It was an excellent experience and we were totally satisfied with the result. Steve, our Sales Advisor, was knowle purchased one at MB of Greenwich. It was an excellent experience and we were totally satisfied with the result. Steve, our Sales Advisor, was knowledgeable about his product, very professional, and a pleasure to deal with. We are very fussy people, detail-oriented and we do our homework in situations like this. We had a short list of items to be corrected and they satisfied us on each and every item. One instance involved a small amount of painting, and Steve indicated that he was not happy with the result, even though we had not detected it. They redid the work. When we took delivery, Steve gave us an in depth review of the car and programmed it to our needs. The Sales Manager, Business Manager and everyone else there went out of their way to insure that we were happy and satisfied customers. All in all, it was an excellent experience and we would definitely purchase another car from them. By the way, this will be the 6th MB we have owned. More
I HAVE BEEN LEASING AND BUYING MERCEDES-BENZ SINCE 1980, I HAVE BEEN LEASING AND BUYING MERCEDES-BENZ SINCE 1980, THIS DEALERSHIP IS BY FAR THE BEST I HAVE EVER HAD THE PLEASURE OF HAVING TO DELA WITH I HAVE BEEN LEASING AND BUYING MERCEDES-BENZ SINCE 1980, THIS DEALERSHIP IS BY FAR THE BEST I HAVE EVER HAD THE PLEASURE OF HAVING TO DELA WITH. THEY ARE COURTEOUS, FRIENDLY AND HOSPITABLE. I CANT WAIT FOR THEIR NEW DEALERSHIP TO OPEN. More
I have purchased four cars now through Barry at Greenwich Mercedes. Every time the experience is first class. I get competitive price quotes first time without any haggling, great prices on trade in, and a Mercedes. Every time the experience is first class. I get competitive price quotes first time without any haggling, great prices on trade in, and a very efficient customer experience with Barry and Dominic Volpe when I pick up the car. Latest purchase was a 2012 GL 450, great pricing. I recommend these guys. More
My husband and I have bought several cars in different states, but this was our best car buying experience to date. Customer service was great from the minute you walk into the dealership. We came in near states, but this was our best car buying experience to date. Customer service was great from the minute you walk into the dealership. We came in near closing time and were able to complete our deal in under a half an hour. Tatiana delivered on all her promises and we love our new car! More
I made the mistake of buying a 2010 Certified Pre-Owned car from this dealership. When I picked it up there was damage on the rear bumper that was not present when I originally agreed to buy it. They sai car from this dealership. When I picked it up there was damage on the rear bumper that was not present when I originally agreed to buy it. They said they would fix it and I trusted them because my sister and brother both have bought cars at this same dealership. It has been SIX WEEKS and it is still not fixed!!!! I asked them for my money back and they will not agree. I feel like I am trapped in a nightmare and can't wake up. Please let me know if you have had similar experiences and how to deal with it. Thanks. More
I am very happy to leave feedback expressing the outstanding service I received from Tatiana Rexsun in sales at the Mercedes Benz of Greenwich dealership. Tatiana go above and beyond to provide exce outstanding service I received from Tatiana Rexsun in sales at the Mercedes Benz of Greenwich dealership. Tatiana go above and beyond to provide exceptional service! If you are interested in purchasing or leasing a Mercedes, I highly suggest you reach out and visit with Mrs. Tataiana Rexsun at this dealership because she is patient, polite and very real. You will not be disappointed. Sincerely, Val Basalyga More
The worst dealership experience. Bunch of very arrogant sales associates who do not bother showing the car unless they feel you are rich fairfield residents. Too bad they lost my business to thornwood.. sales associates who do not bother showing the car unless they feel you are rich fairfield residents. Too bad they lost my business to thornwood.. More
I must say. I dislike going to the dealerships. Do to the fact that they push cars and trucks on you....They only have a small amount of knowledge about the vehicles. And they always try to get every penny o fact that they push cars and trucks on you....They only have a small amount of knowledge about the vehicles. And they always try to get every penny out of your pocket. But from talking to Claudio..he knew about the vehicles..Even the pass years models.. He didn't push me to buy.. and with him knowing all about the cars and trucks..It made things much better.I can say that I will go through him again to get my next car. Great sales guy P.S. He will even drop it off to you.. More
I bought a Certified Pre Owned car there a month ago, just to realize a couple of days later that the rear window did not work properly. The whole point of buying a car at a MB dealership is not to worr just to realize a couple of days later that the rear window did not work properly. The whole point of buying a car at a MB dealership is not to worry about those things, and it seems to me that checking that the windows works is basic.I am wondering what else (and more serious) they failed to do? The dealership experience itself is great, friendly staff, and everything, but at the end of the day,it was not worth paying an extra bit for the piece of mind if it turns out that don't do what they are supposed to do. Bottom line: I had to bring my new car in the repair shop only 3 weeks after I bought it, and I am not happy about it... More
After having horrible experiences at other local MB dealerships, I recently decided to give Mercedes-Benz of Greenwich a visit. I was interested in a Certified Pre-Owned vehicle, and couldn't be happie dealerships, I recently decided to give Mercedes-Benz of Greenwich a visit. I was interested in a Certified Pre-Owned vehicle, and couldn't be happier with the level of service that I received there. It's a great feeling when you can talk to knowledgeable sales staff who are helpful and informative like Claudio. I really felt like I was part of the family, and Claudio did a great job keeping me informed and updated throughout the entire process. I highly recommend this dealership for their reputation which is well earned. Congratulations on making me feel at home and for making this process go so smoothly. More