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Mercedes-Benz of Greenwich
Greenwich, CT
200 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 200 reviews
December 14, 2011
I have purchased four cars now through Barry at Greenwich Mercedes. Every time the experience is first class. I get competitive price quotes first time without any haggling, great prices on trade in, and a Mercedes. Every time the experience is first class. I get competitive price quotes first time without any haggling, great prices on trade in, and a very efficient customer experience with Barry and Dominic Volpe when I pick up the car. Latest purchase was a 2012 GL 450, great pricing. I recommend these guys. More
by RKM
Employees Worked With
Barry Penske, Dominic Volpe
December 10, 2011
My husband and I have bought several cars in different states, but this was our best car buying experience to date. Customer service was great from the minute you walk into the dealership. We came in near states, but this was our best car buying experience to date. Customer service was great from the minute you walk into the dealership. We came in near closing time and were able to complete our deal in under a half an hour. Tatiana delivered on all her promises and we love our new car! More
by edmitsun
Employees Worked With
Tatianna
December 05, 2011
I made the mistake of buying a 2010 Certified Pre-Owned car from this dealership. When I picked it up there was damage on the rear bumper that was not present when I originally agreed to buy it. They sai car from this dealership. When I picked it up there was damage on the rear bumper that was not present when I originally agreed to buy it. They said they would fix it and I trusted them because my sister and brother both have bought cars at this same dealership. It has been SIX WEEKS and it is still not fixed!!!! I asked them for my money back and they will not agree. I feel like I am trapped in a nightmare and can't wake up. Please let me know if you have had similar experiences and how to deal with it. Thanks. More
by Distressed
Employees Worked With
Don Gunn Steve Kear Lou Liodori
November 29, 2011
I am very happy to leave feedback expressing the outstanding service I received from Tatiana Rexsun in sales at the Mercedes Benz of Greenwich dealership. Tatiana go above and beyond to provide exce outstanding service I received from Tatiana Rexsun in sales at the Mercedes Benz of Greenwich dealership. Tatiana go above and beyond to provide exceptional service! If you are interested in purchasing or leasing a Mercedes, I highly suggest you reach out and visit with Mrs. Tataiana Rexsun at this dealership because she is patient, polite and very real. You will not be disappointed. Sincerely, Val Basalyga More
by VIBGROUP
Employees Worked With
Tatiana Rexsun
November 19, 2011
The worst dealership experience. Bunch of very arrogant sales associates who do not bother showing the car unless they feel you are rich fairfield residents. Too bad they lost my business to thornwood.. sales associates who do not bother showing the car unless they feel you are rich fairfield residents. Too bad they lost my business to thornwood.. More
by SamuelG
Employees Worked With
2
November 10, 2011
I must say. I dislike going to the dealerships. Do to the fact that they push cars and trucks on you....They only have a small amount of knowledge about the vehicles. And they always try to get every penny o fact that they push cars and trucks on you....They only have a small amount of knowledge about the vehicles. And they always try to get every penny out of your pocket. But from talking to Claudio..he knew about the vehicles..Even the pass years models.. He didn't push me to buy.. and with him knowing all about the cars and trucks..It made things much better.I can say that I will go through him again to get my next car. Great sales guy P.S. He will even drop it off to you.. More
by K.Miller
Employees Worked With
Claudio Cirillo
July 12, 2011
I bought a Certified Pre Owned car there a month ago, just to realize a couple of days later that the rear window did not work properly. The whole point of buying a car at a MB dealership is not to worr just to realize a couple of days later that the rear window did not work properly. The whole point of buying a car at a MB dealership is not to worry about those things, and it seems to me that checking that the windows works is basic.I am wondering what else (and more serious) they failed to do? The dealership experience itself is great, friendly staff, and everything, but at the end of the day,it was not worth paying an extra bit for the piece of mind if it turns out that don't do what they are supposed to do. Bottom line: I had to bring my new car in the repair shop only 3 weeks after I bought it, and I am not happy about it... More
by clash2202
Employees Worked With
Ray
June 07, 2011
After having horrible experiences at other local MB dealerships, I recently decided to give Mercedes-Benz of Greenwich a visit. I was interested in a Certified Pre-Owned vehicle, and couldn't be happie dealerships, I recently decided to give Mercedes-Benz of Greenwich a visit. I was interested in a Certified Pre-Owned vehicle, and couldn't be happier with the level of service that I received there. It's a great feeling when you can talk to knowledgeable sales staff who are helpful and informative like Claudio. I really felt like I was part of the family, and Claudio did a great job keeping me informed and updated throughout the entire process. I highly recommend this dealership for their reputation which is well earned. Congratulations on making me feel at home and for making this process go so smoothly. More
by bdbello
Employees Worked With
Claudio Cirillo, Steve Kear
February 21, 2011
I purchased many used cars in my lifetime and this dealership offers the best prices on the best cars anywhere. Everyone involved was extremely helpful and very friendly in my experience purchasing m dealership offers the best prices on the best cars anywhere. Everyone involved was extremely helpful and very friendly in my experience purchasing my car. After taking delivery of my car, an unexpected problem arose. The manager, Steve took the time to introduce me to Vito in service and the two of them made sure everything was taken care of and that I remained a satisfied customer. I highly recommend this dealership to anyone. More
by ladybenz
Employees Worked With
Jay Careaga, Steve Kear
February 19, 2011
Quite simply the best buying experience I ever had. Steve & Al clearly care about there customers & it shows. i will definitely buy again in the future & I will refer this dealership to my friends & family. & Al clearly care about there customers & it shows. i will definitely buy again in the future & I will refer this dealership to my friends & family. it is not easy to find a good trust worthy place to buy a car, but you can trust this Mercedes Dealership. More
by pasha 1000
Employees Worked With
Steve Kear, Al White
