Mercedes-Benz of Hanover
Hanover, MA
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Phelan was phenomenal, he represented your dealership well. Although we were only buying an inexpensive, used vehicle for my daughter he treated us as if we were purchasing a new MB. well. Although we were only buying an inexpensive, used vehicle for my daughter he treated us as if we were purchasing a new MB. More
Kristana at Mercedes-Benz of Hanover is exceptional at her job. She consistently provides the best deals, outstanding customer service, and makes every visit smooth and stress-free. Her professionalism, h her job. She consistently provides the best deals, outstanding customer service, and makes every visit smooth and stress-free. Her professionalism, honesty, and dedication truly stand out. Mercedes-Benz is extremely lucky to have someone with her level of talent and work ethic. In my opinion, she has the potential to run her own dealership one day. I can’t go wrong working with her—she’s the best More
Service rep Daniel made this a dream. He offered direct phone line and was very responsive. They dropped off a loaner, honoring my request to lend us a model that my wife would like to t He offered direct phone line and was very responsive. They dropped off a loaner, honoring my request to lend us a model that my wife would like to test drive. More
Steven Rebelo, my service advisor, the Service Manager and the GM are all fabulous! They've helped me out with insurance issues that were not my fault and costly necessary repairs. I have an ancient (20 and the GM are all fabulous! They've helped me out with insurance issues that were not my fault and costly necessary repairs. I have an ancient (2012) E350. I can't afford a new car and I need to keep this one safe since my teenage grandson, Brady, also drives it. MB Hanover knows how much I need this vehicle and they work with me to keep it safe. More
Service Advisor Enio is a pleasure to work with. A great person. Very knowledgeable, extremely helpful and thorough! I would love to have as an employee in my own business! A great person. Very knowledgeable, extremely helpful and thorough! I would love to have as an employee in my own business! More
Want to give a huge thank you to Enio my service advisor. With how busy he is - he was professional, courteous, detailed and took the time to explain the issues w my car. My c300 lost gas sensors and I ran With how busy he is - he was professional, courteous, detailed and took the time to explain the issues w my car. My c300 lost gas sensors and I ran out of gas on hwy 93 in fast lane - after a very scary & stressful situation he made the diagnosis and repair seamless. Thanks again for all your help Enio,the technician/ mechanic and Will. More

