Mercedes-Benz of Hanover
Hanover, MA
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Mark was so great to work with. The dealership was supposed to have loaner ready for me unfortunately there were nine available. Mark C went above and beyond to accommodate me. The dealership was supposed to have loaner ready for me unfortunately there were nine available. Mark C went above and beyond to accommodate me. More
Daniel and Enio went above and beyond my expectations in providing excellent customer service as they assisted me address a very unfortunate event with my new 450 GLE. I somehow gained a few scratches on a providing excellent customer service as they assisted me address a very unfortunate event with my new 450 GLE. I somehow gained a few scratches on a passenger door and they were able to buff out the scratch and my car looked brand new once again! I have always received excellent service at MB Hanover! More
Phelan was phenomenal, he represented your dealership well. Although we were only buying an inexpensive, used vehicle for my daughter he treated us as if we were purchasing a new MB. well. Although we were only buying an inexpensive, used vehicle for my daughter he treated us as if we were purchasing a new MB. More
Kristana at Mercedes-Benz of Hanover is exceptional at her job. She consistently provides the best deals, outstanding customer service, and makes every visit smooth and stress-free. Her professionalism, h her job. She consistently provides the best deals, outstanding customer service, and makes every visit smooth and stress-free. Her professionalism, honesty, and dedication truly stand out. Mercedes-Benz is extremely lucky to have someone with her level of talent and work ethic. In my opinion, she has the potential to run her own dealership one day. I can’t go wrong working with her—she’s the best More
Service rep Daniel made this a dream. He offered direct phone line and was very responsive. They dropped off a loaner, honoring my request to lend us a model that my wife would like to t He offered direct phone line and was very responsive. They dropped off a loaner, honoring my request to lend us a model that my wife would like to test drive. More
Steven Rebelo, my service advisor, the Service Manager and the GM are all fabulous! They've helped me out with insurance issues that were not my fault and costly necessary repairs. I have an ancient (20 and the GM are all fabulous! They've helped me out with insurance issues that were not my fault and costly necessary repairs. I have an ancient (2012) E350. I can't afford a new car and I need to keep this one safe since my teenage grandson, Brady, also drives it. MB Hanover knows how much I need this vehicle and they work with me to keep it safe. More
Service Advisor Enio is a pleasure to work with. A great person. Very knowledgeable, extremely helpful and thorough! I would love to have as an employee in my own business! A great person. Very knowledgeable, extremely helpful and thorough! I would love to have as an employee in my own business! More

