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Mercedes-Benz of Hanover
Hanover, MA
787 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 787 reviews
November 26, 2025
I bought my vehicle in 2020 from the dealership had a five year warranty bumper bumper over the last five years had issues with certain items on the vehicle. Most of them were taken care of through trial five year warranty bumper bumper over the last five years had issues with certain items on the vehicle. Most of them were taken care of through trial and error.. I got to admit the Service in the past has been below average but this last time I brought my vehicle up for 40,000 mile check up they were very professional and courteous. Communication in the past has been below average this last time they stepped up their game and did a great job. More
by gwhite
Employees Worked With
Kevin,Enio
November 22, 2025
Mark was so great to work with. The dealership was supposed to have loaner ready for me unfortunately there were nine available. Mark C went above and beyond to accommodate me. The dealership was supposed to have loaner ready for me unfortunately there were nine available. Mark C went above and beyond to accommodate me. More
by Michelle Montoya
Employees Worked With
Mark C
November 20, 2025
Daniel and Enio went above and beyond my expectations in providing excellent customer service as they assisted me address a very unfortunate event with my new 450 GLE. I somehow gained a few scratches on a providing excellent customer service as they assisted me address a very unfortunate event with my new 450 GLE. I somehow gained a few scratches on a passenger door and they were able to buff out the scratch and my car looked brand new once again! I have always received excellent service at MB Hanover! More
by Marc S.
Employees Worked With
Daniel, Enio
November 15, 2025
Phelan was phenomenal, he represented your dealership well. Although we were only buying an inexpensive, used vehicle for my daughter he treated us as if we were purchasing a new MB. well. Although we were only buying an inexpensive, used vehicle for my daughter he treated us as if we were purchasing a new MB. More
by Ssmerc
Employees Worked With
Phelan & Sam
November 14, 2025
Kristana at Mercedes-Benz of Hanover is exceptional at her job. She consistently provides the best deals, outstanding customer service, and makes every visit smooth and stress-free. Her professionalism, h her job. She consistently provides the best deals, outstanding customer service, and makes every visit smooth and stress-free. Her professionalism, honesty, and dedication truly stand out. Mercedes-Benz is extremely lucky to have someone with her level of talent and work ethic. In my opinion, she has the potential to run her own dealership one day. I can’t go wrong working with her—she’s the best More
by Paulogoncalves
Employees Worked With
Kristina
November 06, 2025
Service rep Daniel made this a dream. He offered direct phone line and was very responsive. They dropped off a loaner, honoring my request to lend us a model that my wife would like to t He offered direct phone line and was very responsive. They dropped off a loaner, honoring my request to lend us a model that my wife would like to test drive. More
by Fredreichheld
Employees Worked With
Daniel
