Mercedes-Benz of Hanover

I am extremely disappointed with my recent experience. I had a confirmed appointment, yet I was not acknowledged or treated with the courtesy I expected. The interaction made me feel uncomfortable and dis I had a confirmed appointment, yet I was not acknowledged or treated with the courtesy I expected. The interaction made me feel uncomfortable and disrespected. As a customer, I expect fair and professional treatment at all times. I encourage management to review their customer service practices and ensure that all clients are treated equally and with respect. More

My visit to dealer was professionally handled efficiently , courteously , welcoming & processionally would highly recommend this dealership to all, , courteously , welcoming & processionally would highly recommend this dealership to all, More

I am very satisfied with the service this time 👍, and I am very grateful for the loaner car they provided! am very grateful for the loaner car they provided! More

Outstanding service provided by Ryan Coyle Pleasure to work with every time we meet. A solution driven individual for sure Thank you Ryan work with every time we meet. A solution driven individual for sure Thank you Ryan More

I have been driving my 2011 GLK 350 for 15 years. I bought it in CT when my 300E died on my way back from NY. Tuesday my GLK would not start at the dentist office in Norwell. Tom at MB sent an Uber, I bought it in CT when my 300E died on my way back from NY. Tuesday my GLK would not start at the dentist office in Norwell. Tom at MB sent an Uber, towed my car and gave me a loner, a pretty ruby red MB. I loved it but I love my old GLK more. Best service I have had with MB in years. I highly recommend Hanover MB. More

Muhammad was exceptional. Knowledgeable, well prepared, honest. Would highly recomnend the dealership, ask for Muhammad. Knowledgeable, well prepared, honest. Would highly recomnend the dealership, ask for Muhammad. More

I was treated with respect, kindness and professionalism from the moment I arrived, to the moment I left. Kevin took the time to explain every detail and answer all my questions. This is truly the best Merc from the moment I arrived, to the moment I left. Kevin took the time to explain every detail and answer all my questions. This is truly the best Mercedes dealership I have encountered. More

Very professional staff. They are courteous and very helpful. Workmanship is top notch. Thy have a great waiting area. Very comfortable with tvs, coffee and snacks. They are courteous and very helpful. Workmanship is top notch. Thy have a great waiting area. Very comfortable with tvs, coffee and snacks. More

I've noticed an improvement since my previous visit. The staff is clearly more attentive. They're more engaged and helpful. The staff is clearly more attentive. They're more engaged and helpful. More

Enio provided efficient, knowledgeable and friendly service. Who could ask for anything more. I’ll be back. service. Who could ask for anything more. I’ll be back. More