Back

Mercedes-Benz of Hanover

Hanover, MA

4.7
857 Reviews

1877 Washington St.

Hanover, MA

02339

Directions

By Type

Showing 857 reviews

August 06, 2026

Excellent service from start to finish! The entire Mercedes-Benz service team was professional, friendly, and kept me informed throughout my visit. A special thank you to AL for providing o More

by lpg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Erdos
Aug 07, 2026 -

Mercedes-Benz of Hanover responded

Hi, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

August 04, 2026

Kind, caring, intelligent knowledgeable always available prompt polite STEVE is probably the best dealer at service area I have ever met More

by sheekra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Aug 05, 2026 -

Mercedes-Benz of Hanover responded

Hi, we're happy you found Steve to be so supportive during your experience here at Mercedes-Benz of Hanover. Feel free to reach out to us if you need anything. Have a wonderful day.

August 01, 2026

Brought my car in to be serviced and they did a great job of letting me know things that were wrong with the system . The team leader was awesome More

by kevinkeegan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Aug 02, 2026 -

Mercedes-Benz of Hanover responded

Hello, we appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of Hanover

July 31, 2026

Great customer care with exceptional service. The place is thoroughly clean with good people who understand what they are doing. The fact that they partner with almost all major banks is another More

by p.mukiibi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian
Aug 02, 2026 -

Mercedes-Benz of Hanover responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

July 30, 2026

We had an exceptional experience at Mercedes Benz of Hanover from the start of the process to leasing a beautiful car. More

by Lynn C
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christo Gizelis
Aug 01, 2026 -

Mercedes-Benz of Hanover responded

Hi Lynn, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 28, 2026

I really appreciate the pickup and dropoff service this dealership offers to customers who live on n Cape Cod. The service rep Al was very attentive and helpful and explained all of the recommended service More

by c.lacaillade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al
Jul 29, 2026 -

Mercedes-Benz of Hanover responded

Hello, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 26, 2026

Emilie doing in excellent job she’s very nice and considerate me as a customer she deserves a big raise thank you very much for your kindness Emilie really appreciated your help MAY GOD BLESS YOU AN More

by benoit.carline
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emilie
Jul 28, 2026 -

Mercedes-Benz of Hanover responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

July 22, 2026

On time, great customer service. Discount applied. Quality & honesty is evident. Answered all my question. More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaddie was great.
Jul 24, 2026 -

Mercedes-Benz of Hanover responded

Hello Rick, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

July 19, 2026

Courteous prompt service. Service explained and amount stated was within reason after Total bill Al Erdos 5* More

by Larryfitz7680
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfred Erdos 5*
Jul 21, 2026 -

Mercedes-Benz of Hanover responded

Hello, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

July 18, 2026

I had a great experience with the Service Department at Mercedes-Benz of Hanover. My service manager, Ryan, was professional, knowledgeable, and kept me informed throughout the entire repair process. He ma More

by GPP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Jul 19, 2026 -

Mercedes-Benz of Hanover responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

1
...