Mercedes-Benz of Hanover

Good communication. Pleasant staff. Ryan is always very helpful, from scheduling to invoice. It’s expensive, but it IS. a Mercedes dealership. I recommend. Pleasant staff. Ryan is always very helpful, from scheduling to invoice. It’s expensive, but it IS. a Mercedes dealership. I recommend. More

Great customer service—Ryan took care of everything. I recommend this place to everyone. Thank you Mercedes Hanover. I recommend this place to everyone. Thank you Mercedes Hanover. More

I worked with Kristina Williams who I have worked with before she’s extremely professional and very good at what she does. The dealership is very professional. They do a great job. Very thorough. The onl before she’s extremely professional and very good at what she does. The dealership is very professional. They do a great job. Very thorough. The only criticism I have is that the cost of the work is quite expensive. More

I wont take my Sprinter van anywhere else. but Hanover. Service Advisors are always outstanding. but Hanover. Service Advisors are always outstanding. More

Service was outstanding, pleasant team, efficient service, comfortable waiting room with great WiFi! This is why I keep coming back… service, comfortable waiting room with great WiFi! This is why I keep coming back… More

The dealership is clean and functional from a customer standpoint. The staff is friendly and attentive, eager to assist or answer questions. I have found the service advisors to be adept at answering tech standpoint. The staff is friendly and attentive, eager to assist or answer questions. I have found the service advisors to be adept at answering technical questions dealing with service issues. I feel personally fortunate to have Enio Robolo as my service advisor. He is extremely well versed in the Mercedes brand and patient in explaining what I need answered concerning my vehicle. More

I am extremely disappointed with my recent experience. I had a confirmed appointment, yet I was not acknowledged or treated with the courtesy I expected. The interaction made me feel uncomfortable and dis I had a confirmed appointment, yet I was not acknowledged or treated with the courtesy I expected. The interaction made me feel uncomfortable and disrespected. As a customer, I expect fair and professional treatment at all times. I encourage management to review their customer service practices and ensure that all clients are treated equally and with respect. More

My visit to dealer was professionally handled efficiently , courteously , welcoming & processionally would highly recommend this dealership to all, , courteously , welcoming & processionally would highly recommend this dealership to all, More

I am very satisfied with the service this time 👍, and I am very grateful for the loaner car they provided! am very grateful for the loaner car they provided! More