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Mercedes-Benz of Hanover

Hanover, MA

4.5
696 Reviews

1877 Washington St.

Hanover, MA

02339

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Showing 696 reviews

May 29, 2025

Ryan Coyle was my service person and I felt that he did an excellent job with my repairs and also keeping me informed on an ongoing lengthy repair of my E450 Wagon. I had stopped in to the service departm More

by ginnyu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Coyle
May 30, 2025 -

Mercedes-Benz of Hanover responded

Hello, we're happy you found our staff member Ryan to be so supportive during your experience here at Mercedes-Benz of Hanover. Feel free to reach out to us if you need anything. Have a wonderful day.

May 29, 2025

I was greeted immediately and offered water, my wait time for my salesman was minimal. Phelan was awesome to work with! I felt comfortable with him and he showed me exactly what I wanted to look at and made More

by jnoiseux313
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phelan Dussault, Ming Li
May 30, 2025 -

Mercedes-Benz of Hanover responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Hanover. If you have any further questions, please give us a call. We're always happy to help!

May 22, 2025

Attentive, courteous and timely first service at this dealership. We appreciate your expertise. Thank you very much. More

by Kelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
May 24, 2025 -

Mercedes-Benz of Hanover responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

May 22, 2025

Nate was amazing as was JJ. Very professional and helpful from the start! Would recommend them as well as Mercedes in Hanover to anyone! More

by jillianlima
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate, JJ
May 24, 2025 -

Mercedes-Benz of Hanover responded

Hi, we are very happy we could provide you with a positive experience! If you're ever in need of more help, please let us know!

May 17, 2025

I give TEN STARS for SERVICE! ! My advisor Steve went above and beyond and he deserves recognition! More

by christinemceachern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
May 20, 2025 -

Mercedes-Benz of Hanover responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 16, 2025

Greeted at service in a friendly and competent manner. Everything related to my service visit was fully and accurately explained. Work was done promptly and with minimum wait. Great Dealership More

by Boscelts9617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
May 19, 2025 -

Mercedes-Benz of Hanover responded

Hello, we really appreciate your feedback! We do hope we can be of assistance in the future. Take care!

May 15, 2025

Best Services that I ever had. They did all they can to finish what need to done. More

by terrysong250
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Norton
May 19, 2025 -

Mercedes-Benz of Hanover responded

Hello, we're glad you had such a wonderful experience with us! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Mercedes-Benz of Hanover!

May 14, 2025

This dealership offers excellent customer service to their client. Keep up the good work guys. 👌 More

by Lourdya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristina
May 17, 2025 -

Mercedes-Benz of Hanover responded

Hi, thank you so much for the positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 14, 2025

Miranda Scales was my service advisor She was wonderful to work with and I was very happy to have her helping me. MB of Hanover is very clean and modern and the technicians are top notch. MB of Hanover More

by Captfx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miranda Scales
May 17, 2025 -

Mercedes-Benz of Hanover responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Hanover. If you have any further questions, please give us a call. We're always happy to help!

May 10, 2025

honest and approachable advisor but trying to calll for an appointment is really depressing… I tried many times … what a waste of time… More

by razon_aliling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Coyle
May 12, 2025 -

Mercedes-Benz of Hanover responded

Hello, we truly value your business and thank you for bringing this to my attention. Please reach out using the information provided below—I’d like the opportunity to learn more about your experience. I look forward to speaking with you. General Manager jnegrete@Group1Auto.com

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