Back

Mercedes-Benz of Hanover

Hanover, MA

4.5
714 Reviews

1877 Washington St.

Hanover, MA

02339

Directions

By Type

Showing 714 reviews

June 17, 2025

Excellent service and attention to detail. My service advisor, Enio, always takes excellent care of me, and keeps me informed on the progress and completion of the service. More

by AM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enio
June 14, 2025

I was not a customer of MB of Hanover and needed emergency service, I stopped at their service center, explained my situation and they took my car in to diagnose the problem. Two hours later I was o More

by Menauhant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miranda
Jun 16, 2025 -

Mercedes-Benz of Hanover responded

Hi, thank you so much for your positive comments about Mercedes-Benz of Hanover! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 13, 2025

Always fantastic service. Service center works with German precision. Will always use this dealership and service center. More

by Mortonjohnj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Jun 15, 2025 -

Mercedes-Benz of Hanover responded

Hello, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 13, 2025

Great work, dependable and always courteous. That’s why we continue for service. Appreciate the analysis and estimates. More

by trollings11
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Rebolo
Jun 15, 2025 -

Mercedes-Benz of Hanover responded

Hi, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

June 13, 2025

Mercedes Benz of Hanover has worked on my car for many times in the past..very detailed orientated company that I would trust my car with for exceptional service and their service advisor Kristina William More

by rnewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew White
Jun 15, 2025 -

Mercedes-Benz of Hanover responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 12, 2025

Tom Fogerty assisted me with advice on buying my used car and set me up with Ryan Coyle to go over the vehicle. Ryan was extremely helpful and patience as we reviewed the bells and whistles! Both were very More

by Lynnsgreen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Fogerty, Ryan Coyle
Jun 15, 2025 -

Mercedes-Benz of Hanover responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Hanover! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 09, 2025

Doesn’t honor their coupons. Or promises. Will not go back. Disappointing. Waste of time More

by Missy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Miranda
Jun 11, 2025 -

Mercedes-Benz of Hanover responded

Hello my name is Adiel Maciel, service director for Mercedes Benz Hanover and I am sorry to hear about your experience. If you had a coupon that was not honored, I would like to hear more. Could you please reach out to me so we can assist with ensuring you received your coupon? My number is 781-924-4221. Thank you, Adiel Maciel Service Director - Mercedes-Benz of Hanover 781-924-4221 amaciel@group1auto.com

June 08, 2025

Very satisfied with the customer service I received and a good oil change. Just wish they could have vacuumed behind driver's seat since the passenger seat was not vacuumed. More

by Eluckystar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassify and another guy answered my questions
Jun 11, 2025 -

Mercedes-Benz of Hanover responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 06, 2025

The guys at the service center were simply wonderful! The less than perfect rating is because the finance guys whom I also interacted with were not so great. More

by Odunayo.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve and Christian were awesome !
Jun 10, 2025 -

Mercedes-Benz of Hanover responded

Hi Odunayo, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Hanover. Please don't hesitate to reach out if there's anything additional we can do for you.

June 04, 2025

Ryan in service dept is the main reason I use your dealership, he is always helpful and professional and full of knowledge More

by Twong9507
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Coyle
Jun 06, 2025 -

Mercedes-Benz of Hanover responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Hanover. Please don't hesitate to reach out if there's anything additional we can do for you.

1
...