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Mercedes-Benz of Hanover

Hanover, MA

4.7
877 Reviews

1877 Washington St.

Hanover, MA

02339

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Showing 877 reviews

October 17, 2026

Beautiful showroom! ! Excellent service, excellent knowledge of their product!! Able to answer all questions !! Rate as 10/10 More

by leydadel70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Muhammad Khan
Oct 18, 2026 -

Mercedes-Benz of Hanover responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

October 07, 2026

This dealership was professional from the beginning to the end Today was my first service apt and we could not be happier with the service of Al and the technician Zhan Lu More

by dmcmanus563
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Erdos and Zhan Lu
Oct 09, 2026 -

Mercedes-Benz of Hanover responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 05, 2026

Always fast, efficient and accurate service, in a pleasant waiting area. Service advisor was polite and knowledgeable. More

by johnlibretto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristina Williams
Oct 08, 2026 -

Mercedes-Benz of Hanover responded

Hi, we are so happy to read such a great review about Mercedes-Benz of Hanover! Please don't hesitate to reach out if there's anything additional we can do for you.

October 03, 2026

Excellent personalized service. Dylan was a star. Expedited the delivery of a part so that I could get the car back in time to make an important meeting. More

by Jkeefe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
Oct 04, 2026 -

Mercedes-Benz of Hanover responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 03, 2026

Ken provided outstanding service and is very supportive throughout the manufacturing defect on my vehicle that was discovered since i bought it brand new! Thank you all for the great efforts you are puttin More

by Stan Chilikov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken
Oct 04, 2026 -

Mercedes-Benz of Hanover responded

Hello Stan, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Hanover! Please don't hesitate to reach out if there's anything additional we can do for you.

September 30, 2026

Always great service. A service was performed on my vehicle, and I was able to use coupon offered by dealership to bring my cost down. Perfect More

by Dunnpatty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nery Berganza
Oct 01, 2026 -

Mercedes-Benz of Hanover responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 29, 2026

Very nice service on my vehicle today. They are very flexible and did exactly what needed to get done and didn’t pressure me to do more than was necessary. More

by Heine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Oct 01, 2026 -

Mercedes-Benz of Hanover responded

Hi Heine, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 27, 2026

John was absolutely outstanding in all sense of the word. He explained the entire process to me over the phone, took the time to provide me with the answers i needed, pleasant to speak with, and extremely re More

by Matt Williamson
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Paulicellin
Sep 28, 2026 -

Mercedes-Benz of Hanover responded

Hi Matt, we're happy to hear you had such a positive experience with our team! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

September 26, 2026

Kristina is awesome, providing prompt reliable service. She got everything done quickly even last minute add ons. More

by Samuel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristina
Sep 28, 2026 -

Mercedes-Benz of Hanover responded

Hi Samuel, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

September 22, 2026

Fantastic service and parts Department. Their staff is amazing. The service on my car was done on time at a great price. The facility is welcoming, so comfortable as well. My service ad More

by Capo364
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kaitlyn
Sep 23, 2026 -

Mercedes-Benz of Hanover responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.

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