Mercedes-Benz of Hanover

So helpful and accommodating. Hanover goes above and beyond to make their customers feel important. Ryan is exceptional. Hanover goes above and beyond to make their customers feel important. Ryan is exceptional. More

Very attentive to all our needs. Great service by salespeople made us feel valued and appreciated. Great service by salespeople made us feel valued and appreciated. More

Wonderful dealership to work with. Our salesperson Geoff Giampapa was very professional, knowledgeable and helped us with our decision of buying a new Mercedes. Geoff was friendly and Our salesperson Geoff Giampapa was very professional, knowledgeable and helped us with our decision of buying a new Mercedes. Geoff was friendly and listened to all our many questions. We are so happy with our new Mercedes and so glad that we chose Mercedes of Hanover. We would highly recommend working with Geoff Giampapa-the best salesperson.we had great service with all the team. More

We bought 2024 GLE350 with 9,000 miles on it and it took almost a year for them to get us a second key. Today, my wife took her car in for service for the first time at 15,000 miles after putting 6,000 mil almost a year for them to get us a second key. Today, my wife took her car in for service for the first time at 15,000 miles after putting 6,000 miles on it. The dealership decided on their own to do the 20,000 mile Service B on it even though she still had another 5k miles to go. So she walked out of there today with a bill for $1100. This service costs different amounts depending on what part of the country you are from and can range from around $650 to $1200 depending on what they do AND how greedy they want to get. In other words, they can charge you whatever profit margin they want and Hanover Mercedes decided to stick it to us. So, we paid the bill and took our lesson. Now, we will take the rest of our service appointments to an independent that doesn't try and rake their customers over the coals like Hanover Mercedes. More

Great dealership very organized and professional loved my sales manager rob is awesome would recommend sales manager rob is awesome would recommend More

I just purchased out of state a new G wagon. The engine light went on and I had to get it looked at. It was my first time visiting Mercedes-Benz in Hanover. It was beyond my expectations in term The engine light went on and I had to get it looked at. It was my first time visiting Mercedes-Benz in Hanover. It was beyond my expectations in terms of the level of service and professionalism. Absolutely incredible. Steven was the best. More

They sold me a car that needed $600 repair 30 days after I bought it. New sprk plugs and they say they don't sell car below 50% wear and tear. They are no good go to Somerville mercedes benz. I bought it. New sprk plugs and they say they don't sell car below 50% wear and tear. They are no good go to Somerville mercedes benz. More

Ryan is terrific…he went above and beyond. I was kept informed at all times. I was kept informed at all times. More

Fast courteous Ryan went above and beyond! Would definitely recommend using him as a service representative Would definitely recommend using him as a service representative More

First time at MB hanover. I scheduled an appt with service after getting a notification in my car. When i arrived I was asked what service I was scheduled for. I said I wasn I scheduled an appt with service after getting a notification in my car. When i arrived I was asked what service I was scheduled for. I said I wasn't sure, I was getting a service B notice. Without them even looking at my car, I was handed a paper to chose 1 of 3 services ranging from $699-$899. When I called my husband, to ask him, he said “you just need an oil change.” I wasnt even given that option. While waiting for my oil change. I was approached by a salesman who was asked me if he could do a value estimate on my vehicle. When I said no thank you, ok but we are “only offering this today”. It was my first time there and was I almost misled into a buying a serve package I didnt need and pressured to buy another car. I wont be serving my vehicle there in the future. More