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Mercedes-Benz of Hanover

Hanover, MA

Overview
Reviews
4.5
689 Reviews
Call Dealership (781) 479-2392

1877 Washington St.

Hanover, MA

02339

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Showing 689 reviews

May 01, 2024

A pleasure dealing with them. All employees were helpful and went out of their way to make it an enjoyable experience. More

by patszu
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Christos, John Hoyt, Sam Li
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May 04, 2024 -

Mercedes-Benz of Hanover responded

Congratulations on your new vehicle! We're thrilled to have delivered an exceptional sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

April 29, 2024

Enio was very helpful with my tires and oil change last week. I will be back! More

by leandrobrusa1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Enio
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May 02, 2024 -

Mercedes-Benz of Hanover responded

It's fantastic to hear that you had a great experience and that Enio provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 29, 2024

Great prompt service. Car delivered as promised, clean and ready to go. Courteous staff eager to help. More

by Joe45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassidy Maurice
Report | Print
May 02, 2024 -

Mercedes-Benz of Hanover responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 27, 2024

Ryan Coyle was excellent to work with. Friendly responsive kept Me well informed and went the extra mile to make sure my Service was stellar More

by Doradaly17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Coyle
Report | Print
Apr 30, 2024 -

Mercedes-Benz of Hanover responded

It's fantastic to hear that you had a great experience and that Ryan provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 25, 2024

Very happy and excellent customer service from all 3 Chris, Albert and Nate, happy to visit again More

by Vishnu Kodumuru
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate Shannon, Albert Rivera, Chris Norton, Sam Li
Report | Print
Apr 28, 2024 -

Mercedes-Benz of Hanover responded

It's great to hear that you had an excellent customer service experience with Chris, Albert, and Nate! Their dedication to providing great service has left you happy and eager to visit again. Your feedback is valuable!

April 23, 2024

Good service, good communication with customer, efficient and customer contact staff are customer focused. Free loaner service for customers on Cape a great customer service! More

by mdc131Cal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassidy Maurice
Report | Print
Apr 25, 2024 -

Mercedes-Benz of Hanover responded

We are thrilled to hear that you had a good experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 21, 2024

Excellent service and great communication. Technician was very thoughtful and helpful with suggestions. Great to find someone knowledgeable about sprinters. More

by dann.blackwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony sprinter specialist
Report | Print
Apr 23, 2024 -

Mercedes-Benz of Hanover responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 19, 2024

My experience at Hanover Mercedes was once again a most positive one. My service advisor, Ryan, went out his way to keep me informed of what was happening with my car and get answers to all my questions. A More

by C_deloro
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Coyle
Report | Print
Apr 20, 2024 -

Mercedes-Benz of Hanover responded

It's great to hear about your positive experience at Hanover Mercedes, especially with your service advisor, Ryan! We're glad that Ryan went out of his way to keep you informed and address all your questions, contributing to your satisfaction with the service. We appreciate your continued trust in us for your service needs and look forward to serving you in the future. We're here to ensure your continued satisfaction with our services!

April 11, 2024

Everyone was very helpful and I felt i was treated honestly. Good experience. Thank you Nate/Albert and JJ More

by Atmmac
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nate. Sales, John Hoyt, Albert Rivera
Report | Print
Apr 13, 2024 -

Mercedes-Benz of Hanover responded

It's great to hear that you had a positive experience and felt treated honestly at our dealership! Nate, Albert, and JJ were instrumental in making your experience enjoyable and helpful. Enjoy your new vehicle!

April 02, 2024

Nate Shannon was very helpful with our needs and requests. Other staff members were also helpful and attentive. More

by Joaodepina63
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nate Shannon
Report | Print
Apr 05, 2024 -

Mercedes-Benz of Hanover responded

It's fantastic to hear that you had a great experience and that Nate provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

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