Mercedes-Benz of Hanover

My sister and I worked with a wonderful team of sales consultants and finance individuals to help us get the best deal on brand new cars here. They were beyond respectful and courteous with their time an consultants and finance individuals to help us get the best deal on brand new cars here. They were beyond respectful and courteous with their time and negotiations. We felt like family here! More

No customer care or satisfaction. Unwilling to make things right. Lack of transparency. Bad representation of brand. Unwilling to make things right. Lack of transparency. Bad representation of brand. More

I will always take my AMG for service to Hanover MB. Enio Rebolo is by far and away the best service advisor in New England. Never have to worry when I hand my keys over to him. Great service Enio Rebolo is by far and away the best service advisor in New England. Never have to worry when I hand my keys over to him. Great service More

Excellent Service! Nate exhibited professional, knowledgeable, courteous and expertise - He was a pleasure to do business with. Nate exhibited professional, knowledgeable, courteous and expertise - He was a pleasure to do business with. More

Customer service is excellent. As I have written elsewhere, I’ll still prefer to buy a Mercedes, if I were to need a new car today, mainly because of the customer service. As I have written elsewhere, I’ll still prefer to buy a Mercedes, if I were to need a new car today, mainly because of the customer service. More

I can’t complain,staff were courteous in a perfect atmosphere inside and outside,very satisfied waiting time atmosphere inside and outside,very satisfied waiting time More

Very pleasant to visit, clean and attentive. Kept me in touch of what was going on during the service Kept me in touch of what was going on during the service More

Very attentive and easy to work with staff. Everything was handled quickly and accurately as needed and expected. Everything was handled quickly and accurately as needed and expected. More

I was greeted immediately and offered water, my wait time for my salesman was minimal. Phelan was awesome to work with! I felt comfortable with him and he showed me exactly what I wanted to look at and made for my salesman was minimal. Phelan was awesome to work with! I felt comfortable with him and he showed me exactly what I wanted to look at and made the process as smooth as possible. The finance department was fantastic, and went beyond my expectations in working my deal. Within 48 hours of test driving the vehicle I was taking it home! More

Ryan Coyle was my service person and I felt that he did an excellent job with my repairs and also keeping me informed on an ongoing lengthy repair of my E450 Wagon. I had stopped in to the service departm an excellent job with my repairs and also keeping me informed on an ongoing lengthy repair of my E450 Wagon. I had stopped in to the service department prior to my needing repairs. I would need help with the settings on my lights etc. and Ryan was always very helpful and when I needed service on my A Service I contacted Ryan to assist me and I was not disappointed with his his expertise and also keeping me informed on every aspect of my repairs. Mercedes is very fortunate to have him representing Mercedes of Hanover. More