Mercedes-Benz of Hanover

Cassidy is the best! She helped me pick up a loaner car, updated me on a daily basis via phone calls/voice messages, and fully addressed all of my concerns I had about my She helped me pick up a loaner car, updated me on a daily basis via phone calls/voice messages, and fully addressed all of my concerns I had about my 2023 GLA 250. When needed, she also worked with the sales department. I have been to two other dealerships for my previous MB cars, however, I must say that the customer experience with your service department is the best. She made my visit a seamless and enjoyable one. A lots of Kudos to her and your service technicians. More

Service experience was very good, advisor took time to explain everything. Facility upgrade was very nice with comfortable seating and beverage service. explain everything. Facility upgrade was very nice with comfortable seating and beverage service. More

This Dealership has Great customer service the place looks very nice and comfortable , fast service , looks very nice and comfortable , fast service , More

Everyone we dealt with was very helpful and professional. Nate worked very hard to make me being a Mercedes driver again. It was a pleasure to work with him. Nate worked very hard to make me being a Mercedes driver again. It was a pleasure to work with him. More

Absolutely perfect and awesome ! ! Great service and the team is great !!! Took good care and on time !!! ! Great service and the team is great !!! Took good care and on time !!! More

Best service ever. Professional sales and financial services. Everything went smooth as usual. Sam li and Albert Rivera are the best Mercedes representatives I work Professional sales and financial services. Everything went smooth as usual. Sam li and Albert Rivera are the best Mercedes representatives I work with More

Today's Mercedes-Benz of Hanover service experience was exceptional! My service advisor was first rate as was the loaner he provided to me. The work was completed on time; no problems, no complaints. exceptional! My service advisor was first rate as was the loaner he provided to me. The work was completed on time; no problems, no complaints. More

I have the dealership an extra day with my car. I came to pick it up and it was not washed in the inside was a mess. I am absolutely unsatisfied. I expected more and truly not happy. I came to pick it up and it was not washed in the inside was a mess. I am absolutely unsatisfied. I expected more and truly not happy. More

Rotimi was very helpful allowing me to test drive multiple cars until I found the right one and no Pressure !! Rob in finance was also great to work with. Overall a very relaxing enjoyable experienc multiple cars until I found the right one and no Pressure !! Rob in finance was also great to work with. Overall a very relaxing enjoyable experience. More

Excellent communication from Ryan in service. The entire repair from estimate to pickup went as smooth as possible. The entire repair from estimate to pickup went as smooth as possible. More