Mercedes-Benz of Hanover

Good communication. Pleasant staff. Ryan is always very helpful, from scheduling to invoice. It’s expensive, but it IS. a Mercedes dealership. I recommend. Pleasant staff. Ryan is always very helpful, from scheduling to invoice. It’s expensive, but it IS. a Mercedes dealership. I recommend. More

Great customer service—Ryan took care of everything. I recommend this place to everyone. Thank you Mercedes Hanover. I recommend this place to everyone. Thank you Mercedes Hanover. More

I worked with Kristina Williams who I have worked with before she’s extremely professional and very good at what she does. The dealership is very professional. They do a great job. Very thorough. The onl before she’s extremely professional and very good at what she does. The dealership is very professional. They do a great job. Very thorough. The only criticism I have is that the cost of the work is quite expensive. More

Service was outstanding, pleasant team, efficient service, comfortable waiting room with great WiFi! This is why I keep coming back… service, comfortable waiting room with great WiFi! This is why I keep coming back… More

The dealership is clean and functional from a customer standpoint. The staff is friendly and attentive, eager to assist or answer questions. I have found the service advisors to be adept at answering tech standpoint. The staff is friendly and attentive, eager to assist or answer questions. I have found the service advisors to be adept at answering technical questions dealing with service issues. I feel personally fortunate to have Enio Robolo as my service advisor. He is extremely well versed in the Mercedes brand and patient in explaining what I need answered concerning my vehicle. More

I am extremely disappointed with my recent experience. I had a confirmed appointment, yet I was not acknowledged or treated with the courtesy I expected. The interaction made me feel uncomfortable and dis I had a confirmed appointment, yet I was not acknowledged or treated with the courtesy I expected. The interaction made me feel uncomfortable and disrespected. As a customer, I expect fair and professional treatment at all times. I encourage management to review their customer service practices and ensure that all clients are treated equally and with respect. More

My visit to dealer was professionally handled efficiently , courteously , welcoming & processionally would highly recommend this dealership to all, , courteously , welcoming & processionally would highly recommend this dealership to all, More

I am very satisfied with the service this time 👍, and I am very grateful for the loaner car they provided! am very grateful for the loaner car they provided! More

Outstanding service provided by Ryan Coyle Pleasure to work with every time we meet. A solution driven individual for sure Thank you Ryan work with every time we meet. A solution driven individual for sure Thank you Ryan More

I have been driving my 2011 GLK 350 for 15 years. I bought it in CT when my 300E died on my way back from NY. Tuesday my GLK would not start at the dentist office in Norwell. Tom at MB sent an Uber, I bought it in CT when my 300E died on my way back from NY. Tuesday my GLK would not start at the dentist office in Norwell. Tom at MB sent an Uber, towed my car and gave me a loner, a pretty ruby red MB. I loved it but I love my old GLK more. Best service I have had with MB in years. I highly recommend Hanover MB. More