Mercedes-Benz of Hanover

Great customer care with exceptional service. The place is thoroughly clean with good people who understand what they are doing. The fact that they partner with almost all major banks is another The place is thoroughly clean with good people who understand what they are doing. The fact that they partner with almost all major banks is another key aspect not to look elsewhere More

We had an exceptional experience at Mercedes Benz of Hanover from the start of the process to leasing a beautiful car. Hanover from the start of the process to leasing a beautiful car. More

I really appreciate the pickup and dropoff service this dealership offers to customers who live on n Cape Cod. The service rep Al was very attentive and helpful and explained all of the recommended service dealership offers to customers who live on n Cape Cod. The service rep Al was very attentive and helpful and explained all of the recommended services to my vehicle. More

Emilie doing in excellent job she’s very nice and considerate me as a customer she deserves a big raise thank you very much for your kindness Emilie really appreciated your help MAY GOD BLESS YOU AN considerate me as a customer she deserves a big raise thank you very much for your kindness Emilie really appreciated your help MAY GOD BLESS YOU AND PROTECT YOU AND YOUR FAMILY,Be blessed. 🙏🙏💘💘💘💘💘💘💘💘💘💘 More

On time, great customer service. Discount applied. Quality & honesty is evident. Answered all my question. Discount applied. Quality & honesty is evident. Answered all my question. More

Courteous prompt service. Service explained and amount stated was within reason after Total bill Al Erdos 5* Service explained and amount stated was within reason after Total bill Al Erdos 5* More

I had a great experience with the Service Department at Mercedes-Benz of Hanover. My service manager, Ryan, was professional, knowledgeable, and kept me informed throughout the entire repair process. He ma Mercedes-Benz of Hanover. My service manager, Ryan, was professional, knowledgeable, and kept me informed throughout the entire repair process. He made sure the work on my Mercedes E350 was completed efficiently and everything was handled smoothly. I really appreciate the excellent customer service and attention to detail. Thank you, Ryan and the entire Mercedes-Benz of Hanover Service Team! More

Excellent service, with car washed and interior cleaned as well. Very pleased with the results. as well. Very pleased with the results. More

I find it outrageous that they charge $245. 88 to do a diagnostic of my car when I told them what was wrong. I also told them what messages that I was receiving on my mobile app that my coolant 88 to do a diagnostic of my car when I told them what was wrong. I also told them what messages that I was receiving on my mobile app that my coolant level was low. Even after I left, I just received another mobile app reminder that my coolant level is low. My reminder came this morning at 12:46 just after midnight. So even though they “ possibly fix the issue”. My mobile app through Mercedes still is not recognizing that my coolant issue has been resolved. And if all it was was a low amount of coolant, they should’ve just topped it off for free and then sent me on my way or based on the fact that it was just a low level even after the diagnostic they should’ve just said thank you for your time and your purchase of our vehicle and let me go on my way but no I paid $245.88. I didn’t think the customer service was all that friendly and I probably will never go back there again. I will find another Mercedes dealership to get any work done on my vehicle. The whole vibe of the place was that all the employees walked around like they were better than you. Even the young gophers that drive your car in and out of the service area we’re not even remotely friendly . Oh, I thought something else when the mechanic was checking over my car for service and he did his recording of my vehicle. He didn’t even record the correct type of vehicle that I have he said a GLE and I have a GLB that’s pretty ridiculousI could go on and on, but I will stop there. More

Excellent dealership, very professional service provider. I always feel welcome and get treated with the upmost professionalism by my service provider and the dealership really stand behind their word on eve I always feel welcome and get treated with the upmost professionalism by my service provider and the dealership really stand behind their word on everything, I’ve purchased many cars here and I will continue to bring my business to Hanover Mercedes-Benz. More