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Mercedes-Benz of Hanover

Hanover, MA

Overview
Reviews
4.5
684 Reviews
Call Dealership (781) 479-2392

1877 Washington St.

Hanover, MA

02339

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Showing 684 reviews

September 05, 2023

Overall excellent service. Professional, knowledgeable, very efficient service team. Outstanding, timely communication using text messages. More

by DJ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfred Erdos Jr
Report | Print
Sep 07, 2023 -

Mercedes-Benz of Hanover responded

Thank you for the Five-Star review and for choosing Mercedes-Benz of Hanover. We were pleased to hear that we provided you with an excellent service experience. We appreciate your business and look forward to serving you again.

September 04, 2023

My vehicle was serviced successfully and in a timely manner. Service staff was aware of my travel times and was kind enough to expedite the job. Thanks More

by outerbeach2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Bolton
Report | Print
Sep 07, 2023 -

Mercedes-Benz of Hanover responded

We are thrilled to have provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

August 23, 2023

If you are looking for a new or pre-owned vehicle, definitely consider Mercedes Benz of Hanover. I cannot say enough about the positive experience that I had there recently. From my first phone call w More

by Amarston
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michelle Trainor, Albert Rivera, Sam Li
Report | Print
Sep 14, 2023 -

Mercedes-Benz of Hanover responded

Thank you for choosing Mercedes-Benz of Hanover! We were pleased to hear that we could provide you with an excellent service experience and to know our service staff was able to meet your expectations. We look forward to the pleasure of serving you again.

August 22, 2023

Kind staff, easy scheduling, comfortable waiting room, I am very happy with the service I received in Hanover. More

by 12345
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
William
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Aug 26, 2023 -

Mercedes-Benz of Hanover responded

We are excited that we provided you with an exceptional service experience! We appreciate your business! We look forward to the opportunity to assist you in the future.

August 19, 2023

Not truthful and recommended immediate service “3 new tires.. when 2 were new”.. when picking car up we were greeted with rudeness… this was not the normal for this dealership.. after over 5 years this w More

by LaurieC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
William.. Caitlyn
Report | Print
August 18, 2023

Unprofessional, service department phone rings and rings, no call backs or updates. They looked overwhelmed. More

by Jackie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chavez, disorganized, slow, overwhelmed , Daniel Bolton
Report | Print
August 16, 2023

Everyone was very professional, took great care of we fast deal no games would buy again from here! More

by alexmcquarrieauto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christo , Phelan Dussault
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Aug 18, 2023 -

Mercedes-Benz of Hanover responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 15, 2023

The entire team at the MB of Hanover made my car purchase the most smoothest transaction I’ve ever had when buying a car. From start to finish it was an amazing process, we weren’t just treated like customer More

by Cassie & Lewis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Leaver, Phelan Dussault, Matthew Orchard
Report | Print
Aug 18, 2023 -

Mercedes-Benz of Hanover responded

We are glad we could help! Congratulations on your new vehicle.

August 13, 2023

Great service and follow-up. Highly recommend. William was great and kept me very informed More

by dee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William
Report | Print
Aug 23, 2023 -

Mercedes-Benz of Hanover responded

Thank you for your kind words for our staff! We are very happy to hear that we were able to provide you with an enjoyable experience!

August 08, 2023

The best car buying experience I’ve had. The whole team was very professional and transparent. More

by mhooper118
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Copsetta, Daniel Bolton, Sam Li
Report | Print
Aug 10, 2023 -

Mercedes-Benz of Hanover responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

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