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Mercedes-Benz of Hanover

Hanover, MA

4.5
708 Reviews

1877 Washington St.

Hanover, MA

02339

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Showing 708 reviews

July 18, 2023

Service was professional and very good. They were spot on with fixes and very friendly More

by katiepetti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enio
Jul 25, 2023 -

Mercedes-Benz of Hanover responded

We appreciate your kind words for our service!

July 16, 2023

Pre pandemic there was an array of Panera pastries for customers to enjoy. During the pandemic, Mercedes offered wrapped power bars and peanuts. Now that the pandemic is over, the Panera pastries have not More

by fialenti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Bolton, Michael Street, Jeff Kuzenzov, Elvin Rivera, Trish Backlund
Aug 15, 2023 -

Mercedes-Benz of Hanover responded

We highly value your business and strive to provide you with exceptional services that leave you completely satisfied. Your feedback is crucial to us as we continuously work towards improving our services. We appreciate your review and look forward to assisting you again in the future. Thank you for choosing Mercedes-Benz of Hanover!

July 15, 2023

Al was great kept me updated & I was satisfied with the outcome of my complete visit & Repairs done to my vehicle!!! More

by bluebirdcab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Erdos
Jul 19, 2023 -

Mercedes-Benz of Hanover responded

Thank you for your kind words for our staff, we appreciate it!

July 14, 2023

Kaitlyn is outstanding got me in and out in record time Will definitely return for future service More

by Marchanover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn
Jul 19, 2023 -

Mercedes-Benz of Hanover responded

Thank you for your kind words for our staff, we appreciate it!

July 14, 2023

We bought our new 2024 and worked with Phelan and Sammy - relaxed, easy and no stress. Highly recommend. More

by mbumila
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Phelan Dussault, Sam Li
Jul 19, 2023 -

Mercedes-Benz of Hanover responded

Thank you for your kind words for our staff, we appreciate it!

July 13, 2023

Helpful staff! Had a great car buying experience and it was done so efficiently on a friday afternoon More

by aastha.pokharel21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Street, Matthew Orchard
Aug 03, 2023 -

Mercedes-Benz of Hanover responded

We're glad you had such a wonderful experience with us!

July 03, 2023

Service advisors are awesome. Very knowledgeable, offers information in a clear and concise manner and listens to the customers concerns. The techs are extremely knowledgeable and More

by Kathyok
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hoyt, Daniel Bolton, Michael Street, Jeff Kuzenzov, Elvin Rivera, Trish Backlund, Ivan Colon, Kristina Babcock, Matthew Orchard, Sam Li
Aug 03, 2023 -

Mercedes-Benz of Hanover responded

Thank you so much for your kind words! We are thrilled to hear that you are pleased with the service provided by our service staff at Mercedes-Benz of Hanover and it is always our pleasure to ensure your satisfaction with any of the services that we provide. Know that we value your business and your continued patronage. Thank you for your Five-Star review, we will look forward to providing you with exceptional service in the future.

June 30, 2023

They derby above and beyond to get the vehicle from another dealership for me to test drive More

by Mitch150@comcast.net
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris Essor, Sam Li
Jun 30, 2023 -

Mitch150@comcast.net responded

Thank you Chris Essor

June 27, 2023

Great dealership! Every person I connected with from my initial inquiry to the final financing was extremely responsive, professional, and friendly. Calling out a few More

by specspec
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Albert Rivera, Chris Norton, Sam Li
Jul 01, 2023 -

Mercedes-Benz of Hanover responded

Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

June 25, 2023

Very nice dealership, easy to deal with. Salesman was very knowledgeable. Would highly recommend to family and friends. More

by Connolly167
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Albert Rivera, Sam Li
Jun 27, 2023 -

Mercedes-Benz of Hanover responded

We are very happy to have provided you with such a positive experience!

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